Gefix
30 reviews
April 5, 2024
My full smashed iphone was fixed perfectly. All the front and back glasses. Now it looks like new and works the way it used to. Thank you!
June 20, 2024
A great place to fix electronics. The master is intelligent and competent, you can safely trust him. We broke the screen on Xiaomi, the master found a new screen in Batumi without any problems and installed it qualitatively. The phone is as good as new, thanks to the service. Those who live in Batumi will understand that high-quality service and understanding can not always be found, and even so that there are no problems with spare parts. 10 out of 10
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1
December 12, 2024
George is a conscientious and competent craftsman.
I handled the phone and the laptop.
Excellent quality of work, fast, reasonable prices.
You can also get advice online, which is very convenient.
Thanks! I will contact you again.
See original · Русский
December 16, 2024
I applied to replace the battery in my phone.
George did a great job! It took a couple of hours to replace the battery.
Everything is working perfectly!
George, thank you!
I would also like to mention George's Instagram channel, where you can find the phone repair process :) It was interesting to look at the repair of your phone :)
See original · Русский
November 15, 2024
I am extremely disappointed with the quality of service and the attitude towards customers. I contacted the master with a problem in the phone, he diagnosed a processor malfunction and replaced it. At first everything seemed to be in order, and I paid the full cost for repairing the phone with all data saved — 250 GEL. However, in the evening of the same day, problems with connecting to the network began: constant departures and very low Internet speed.
The next day, I informed the master about a new problem. He agreed to take the phone back, but immediately warned that he might have to reset the phone to factory settings and flash it, which could cause all data to be lost. At the same time, he will not return part of the money (I remind you that I paid for the repair of the phone with all the data saved).
Then a series of disappointments began. The repair dates were constantly postponed without any notification, I had to remind myself in messages or personally visit the salon. Two weeks later, when I returned the phone to the salon, I asked if the phone would be ready in a week? To which the master replied, "I think it will be ready for tomorrow." The week was coming to an end, and I wrote to the master why the deadlines were delayed, and also asked him to tell me exactly when I would be able to pick up the phone, and that's what the master answered my question. The fact that I need a phone in the coming days is not his problem (although I warned him a week in advance), my phone model is problematic, and I do not refuse to fix the problem (which arose after its repair), I am not alone in the repair and everything is being done within the queue, and he was sick for a week, so what kind of I may have complaints. However, I don't quite understand what kind of queue we can talk about when I brought the phone for repair almost a month ago. Plus, before payment, I had not been warned about any queues before and repairs were done quickly.
My dissatisfaction grew, as thoughts appeared that due to the full payment for services, the master lost interest in solving my problem and postponed work on my phone in favor of other orders. This feeling intensified when I visited the salon a month after returning the phone to the salon and found out that the master had not been able to solve the problem with the network and would flash the device, although he stated about flashing the phone in the first days after I returned the phone and said that he would first flash and then watch how the phone would behave further but a month later I still haven't flashed it, which leads me to an early conclusion.
As a result, the master had the phone for the first time from June 18 to 22 and then from June 23 to August 1, but the problem with the network was not completely solved. In addition, he returned my phone to me with noticeable damage — the paint under the camera broke off. When I asked why this happened, the master replied that it was "normal" and even expensive brands like Samsung often have this. In addition, according to him, the phone cover had to be removed and put on many times, although I doubt that it needed to be done so often. After all, I returned the phone only once.
The repair lasted more than a month, the phone was returned with defects, but the problem was never fixed. I highly recommend not contacting this master.
Changed after the wizard's response:
(the wizard's response was reset due to editing the review, I attach the wizard's response to the review further in text form, since Yandex does not allow you to attach screenshots of the response)
The master's response to the review above:
"Gefix 05.10.2024
Thank you for your feedback. I would like to clarify some points related to repairing your phone.
You handed over the device for repair on June 18 with the problem "does not turn on". Considering and knowing the features of the Roso X3 Pro model, I immediately voiced the possibility that the problem may be related to the processor blade, and that repairs may be costly. You agreed because it contained important data for you.
The phone was ready on June 22 - 4 days later, which is ahead of schedule. You picked him up the same day. The main goal - to restore the functionality for data extraction - was successfully completed.
The next day, you reported performance and network issues. I personally checked the device and found that the Internet speed was low, which caused delays in downloading. This could be due to both your Wi-Fi settings and the fact that the problem may have existed before the repair. Nevertheless, I suggested two solutions: a partial refund of the amount (since you could extract all the data you needed during the day that you had it) or continuing to work on the problem at no additional cost, provided that we extract all the data before handing over the phone, since for diagnostic purposes it will need to be flashed, which implies deleting all data and in this case, the refund is not relevant, which is logical since the data remains with you.
You chose the second option, and I continued working on your phone. Unfortunately, due to uncertainty about the causes of the unstable network, I could not give a specific time frame, but I tried to stay in touch and inform you about the progress of the repair.
In conclusion, I will say that the main task of restoring the phone's functionality and extracting data has been successfully completed, and I do not understand exactly what your claims are. you initially handed over the phone in far from perfect condition and at the same time with a cracked protective glass and for clarity, a small area of paint has moved away from old age not under the camera, as you put it, but on the back plastic cover next to the camera unit and If there were any problems, we could discuss them and find a compromise because at the time of issue You didn't have any complaints about the device!"
❗ My addition in the review, regarding the points that the master voiced:
Thank you for your reply, but I think it's important to clarify some details to clarify the situation on my part.
Firstly, at the stage of returning the device with a new network problem, I was not offered solutions - you immediately warned that a refund was not possible, and only offered to leave the phone to troubleshoot problems that arose after the first repair. In fact, there was no choice: either leave the phone with a network malfunction, or transfer it to you again for re-diagnosis and troubleshooting, which was initially absent. I also clarified that there had never been any problems with the network before. It was unlikely that this was due to my Wi-Fi settings, since you yourself noted network problems during the testing phase after I returned the phone. But despite this, they handed me the device, assuming that it was an old problem. Considering that you noticed failures in advance, there is no question about Wi-Fi settings, since you had the same symptoms before handing the device over to me.
Secondly, it remains unclear to me how the poor condition of the phone is related to small cracks on the protective glass. At the time of delivery, the back cover of the phone was in good condition, and there was no significant chipping of the paint that occurred after your repair. The problems with the paint started only at the final stage, when I picked up the device, and the phone was going almost in front of my eyes, because of your urgent departure. What was the real reason for the chip? Is the materials old or hasty in assembling it and returning it to me as soon as possible before leaving the city? I also want to point out that I always kept my phone in a case. The phone only fell a few times, and I periodically pulled it out of the case to wipe off dirt and dust, but this did not affect the paint.
Regarding your comments that I only needed the data: I did not claim this. Saving data was certainly important, but I turned to you for a full repair, assuming that the phone would be fully functional after replacing the processor. At the diagnostic stage, no one reported that problems with the network or other functions could occur after replacing the processor, so I, like any client, counted on the normal operation of the device.
Additionally, I would like to note that information about the need for flashing and possible data loss was announced already during the repair process, which would have influenced my decision to contact you if it had become known in advance.
In addition, the terms and conditions of the repair, as well as the situation with queues, became unexpected for me. As a client, I expected clearer planning and compliance with deadlines, so that there would not be a situation when I have to find out the details at the last moment or repeatedly come to check the repair status. I also want to draw attention to the fact that I was not warned about possible damage to the device case. Now, in addition to the unresolved network problem, I also got cosmetic defects on the phone, which negatively affected its appearance.
Initially, I really did not make a claim, since you immediately informed me that a refund was not possible. I hoped that after fixing the network problem, I would be able to close my eyes to other shortcomings. But since the problem with the network has not been solved, I felt it necessary to share my experience so that future customers would have a complete understanding of the possible outcomes and working conditions.
I hope this experience will be useful for other clients and for you in terms of improving the quality of interaction with customers and more accurately explaining all possible nuances and limitations at the diagnostic stage.
Considering your answer with inaccurate facts, I decided to lower the rating from 3 stars to 1.
See original · Русский
December 11, 2024
An excellent master, I have already contacted several times with various problems in my phone, tablet, all the work was done quickly, efficiently and with a full explanation of what is what and for what. Thank you very much George!
PS It seems I will contact you again soon, already for a battery replacement)
See original · Русский
November 29, 2024
A wonderful master, I communicated with him several times with different problems, always solved everything quickly and efficiently, I recommend it! A separate plus: he listens to classical music while working 😅✨
See original · Русский
April 10, 2024
I contacted the service for iPhone repair, the master explained everything and talked about possible repair options. The work was done quickly and efficiently.
-Convenient location
- Fast repair time
- a pleasant master who will prompt and explain everything.
I recommend this service.
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2
June 18, 2024
Probably the best computer repair technician in Batumi!
I have contacted him many times with phones, Xiaomi, Samsung, Iphone. And with a MacBook.
Everything is very high quality, without deception and divorce.
Separately, I would like to note the courtesy and customer orientation of the master.
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1
November 15, 2024
A good place, the master is pleasant to communicate with, did everything quickly and at the highest level. I called when the repair was ready. The price was the same as it was announced on the phone
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December 12, 2024
The only place that worked after the end of my working day. I remember running around several districts trying to print the docks, because for some reason almost no one in Batumi indicates the opening hours of the organization on the map. A very nice and friendly dude works there. I've helped out more than once)
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April 5, 2024
We filled the MacBook with tea, the time was late, everything was closed, as a result, I came across a recommendation of this service. The master reacted quickly, despite the fact that, in theory, the service was already closed, he said that it was necessary to carry and clean now, otherwise in the morning the tea could leak further and damage more components, as a result, I took the laptop away that evening, and the next day I already received a fully working laptop🔥🔥🔥 In general, the service is top, I am very glad that I found it, according to the recommendation that I found, only this service undertakes to repair flooded poppies in Batumi. If anything, the review was written a couple of months after the incident and the laptop is the most alive, so I can recommend it with a clear conscience!
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1
April 5, 2024
10+ out of 10. Super master- George. One day, I solved a very serious problem with my phone. I always turn to him, it's nice to come to his workshop, George is professional and from the bottom of his heart, he helps. For me, a Russian speaker, this is just a godsend. I recommend it!
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1
December 12, 2024
A great master! Everything is very high quality and fast. And he even told me about the phone's chips, which they themselves did not know for 5 years =))
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December 12, 2024
A friend advised the master and I was very pleased with his service! We changed the battery to a MacBook, and everything was done in the shortest possible time. I recommend 💪🏼
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December 12, 2024
Excellent service, reasonable prices! I have handled Apple devices and a laptop several times - I am satisfied with the result! 👍🏻
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October 18, 2024
And I just went to scan the document, get it on a flash drive in pdf. I got a pleasant impression from the interior of the room and from communicating with the master, thank you.
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1
July 20, 2024
I recommend it!!!!If something happened to the phone.Excellent prices, competence,punctuality,courtesy in communication of the specialist of this service.Just words of gratitude.Thank you.
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1
April 5, 2024
The best craftsman in Batumi! I have contacted many people, but only here they do the work efficiently and what is important in Batumi is very honest! Thanks for the work!
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1
1
September 21, 2024
A cool master, quickly fixed everything, received us on a non-working day, gave useful recommendations:)
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1
May 26, 2024
Super great craftsman. I figured out the problem, fixed 11 iPhones without replacing parts and opening them. Fast, high-quality, highly recommended.
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1
November 6, 2024
Excellent service and a master. Pleasant to talk to, competent. I made 2 phones in 4 hours, so I didn't have to be out of touch for a long time.He told me everything, showed me how to use the phone after repair. Everything works fine. I can recommend it. Success and development 👏
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September 25, 2024
Very good service, high quality, fast and convenient
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1
May 30, 2024
I recommend it!
There was a problem with the phone's screen and case. I found a donor, and fixed it in a day. The price is great.
Thank you
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1
April 5, 2024
We quickly and efficiently helped with the replacement of the battery. Previously, the diagnosis was also excellent.
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1
April 3, 2024
Everything is cool, the master is good, I advise everyone, affordable prices, quickly glued the glass
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1
October 14, 2023
excellent iphone and macboock repair shop! polite and competent owner, he is also a master! accessories for phones are also sold in this place
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5
December 9, 2024
Very high-quality repairs and attention to detail
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September 12, 2024
It was closed at 12 35
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1
October 11, 2024
12:10 p.m. closed
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1