GetClean
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Spartywnaja
350 m
Stancyja mietro Spartywnaja
330 m
38 reviews
August 17, 2024
He was a regular customer of getclean. There have been a lot of questions about quality in the last few cleanups, and now there are questions about service.
I called to order cleaning after repairs (I have a construction company, so the service is often needed).
I called in advance (a week in advance) to plan everything.
Bottom line: there is no response from Tuesday to Friday, because they make a cleaning plan on Friday evenings and not a minute earlier.
They called back on Saturday with an offer to clean up only a week later.
I asked to take a stepladder higher, because the cleaners regularly do not reach the upper shelves of the cabinets. And they just leave dirt there. They said ultimatum that they had only small ladders and would only work this way. Is it a problem to buy a higher stepladder for your employees? They are not expensive!
And this is for the price of 680 rubles for an apartment of 80 sq. m.
See original · Русский
February 6
The smell of chemicals was all over the apartment, it would seem, a sign of cleanliness, but unfortunately there was no cleanliness. :(But it is worth noting that after the feedback, they offered to send a person again to close these moments, which was already inconvenient for us.
See original · Русский
August 21, 2024
I have a cleaning subscription because small children need cleaning regularly. Ekaterina, the cleaner, came today. She started the conversation in a rude way. She said she never put away children's toys. I asked the 5-year-old children to help the cleaner clean, they assembled the box in less than 5 minutes. Then, when I asked to discuss the time of my arrival, the cleaner said that she did not know that she usually cleans a two-room apartment for 2 and a half hours, and then she needed extra time (I felt, hinting at an additional service. Although the cleaning time is 4 hours for a two-room apartment on the site. With an unpleasant aftertaste, we went for a walk. After 15 minutes, the cleaner calls and says that she will not clean and she has an unforeseen circumstance. I didn't believe her, it looked more like bullying and extortion of money.
See original · Русский