In short, there are charlatans working there who "painted" the euro exchange rate for half an hour like this:
18.6 -> 17.9 -> 18.3 -> 17.0 -> then they were sent in the correct form, because there was a wife in the store. I would have sent them in plain text looking into those arrogant and lying eyes.
in the morning, for 2 hours of this circus, they told me by phone the course of 16.5!
At least these charlatans agreed and lied the same way, otherwise they say one thing on the phone and at the same time they say something completely different to their wife in the store.
And now, in a little more detail, who will have a couple of minutes to read this story, or more precisely, the circus.
I Googled the store on the Internet, stopped by with my wife to look. The assortment is very good, we chose laminate flooring for 16.5 euros per m2. according to the INTERBANK.
They did not pay immediately, as it was a day off. And on weekends, most stores can't tell the price or the rest of the stock.
I call at 11 a.m. on Tuesday, September 2, to clarify the course - "16.5 UAH", I ask again:
- 16.5???!!!
- Well, yes!!! What's wrong??? (surprised like that)
- That's all right, I decided to ask again, because suddenly I heard something.
At that time, the interbank exchange rate was somewhere 17, so I did not expect to hear a lower rate. Well okay.
The foreman gave us another 10% discount, I think it's great in general - it comes out at 16.5 UAH m2 * 16.5 course -10% = 245 UAH m2.
My wife went to pay, calls me from there and says that for the foreman they calculated at the rate of 18.6!!! and + 10% discount. Well, I'm already used to such "discounts" in principle, this is the standard approach for most of our "businessmen":
put the price above the market, then defiantly subtract 10-20% and as a result, the price is the AVERAGE for the market. It is easily cheaper on the hotline.
I call them again, a certain Victoria picks up the phone again and starts scratching me (there's no other way to say) that the course jumps a lot, 16.5 was yesterday's course, and now it's 17.9!
I ask her a reasonable question: if yesterday was the course 16.5, then why is it 17.9 today (a hell of a jump to 1.4UAH), while the exchange rate has been falling a little bit over the past few days?! In response, I hear such a specific hit-and-run along the following lines:
I told you that this is yesterday's course!!! and I offered to clarify the current one, but you said, "no need, we're going!!". I didn't say anything like that, because I was surprised when my wife called from the store and said she was already there. I thought she would at least tell me how she was going to go, because we talked on Skype.
I call my wife again, I already hear from her about the 18.3 course! I say wait, why not 18.6, as you said 10 minutes ago? And in general, I was informed on the phone about the 17.9 course! I call Victoria again, I say "you won't believe it, but the course is changing so fast for you that I dare tell you that it is no longer 17.9 but 18.3".
Naturally, nothing clear in response, again something about jumping the course, etc. (well, at least the tone the conversation is already simpler). This nonsense continued for some time, as a result, this sales guy told my wife something like the following about her claims about the course and the 10% discount%:
- what did you want? either the course will be normal, or we will make a 10% discount!
How do you like this application? :)
Then they said they were working on a COMMERCIAL course! interbank? No, no! We didn't say that! As a result, somehow they "drew" course 17!!! I still have this account agreement as for 18.6 (where there is a 10% discount).
I will add links soon. During these frantic fluctuations in the exchange rate, the boy constantly ran to meetings somewhere "behind the scenes" and brought new printouts of the bill (reprinted 4 or 5 times)
As a result, I call my wife and tell her to send these charlanats away and in no case buy laminate from them!
A curtain.
And they have a lot of positive reviews on their website! Just the sea! And it's okay that the feedback form doesn't work at all :)