The ECS64BCSC hob has cracked a corner during operation. I didn't hit anything, and nothing fell to the surface. I contacted the service because the product is under warranty for another 7 months. The service center offered to bring it, I explained that there might be cracks somewhere else during dismantling, in short, the master refused to come, explained that this was not a warranty case, I explain you did not even see the damage and say that it is mechanical damage. During installation, the corner would crumble and I would not be able to prove that the panel was cracked in front of my eyes. So the experience with Gorenje is sad for the cooking surface. Even during operation, I noticed that when heating 3 surfaces, it is not immediately possible to turn off or turn down the glass, which is also suspicious. I am attaching a photo.
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Level 8 Local Expert
April 18, 2023
Хорошая техника, давно пользуемся, без нареканий. Цена-качество соответствует идеально