Grand Hotel Sukhum
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Красный мост
165 m
101 reviews
July 14
A magnificent European-class hotel! We had a rest from June 28 to July 10, 2024. We were delighted and very glad that we chose this hotel! We recommend it to everyone and will definitely be happy to come back again. The architecture and aesthetics of the hotel will give you a pleasant feeling for the entire holiday period! A hotel with a high level of service. Indeed, one of the best hotels, although in my opinion it is the best! Friendly and responsible staff. Thanks to the work of which your vacation will be as comfortable as possible! We would like to note the work of the hotel administrators, who will always help and answer all questions. They will help with the organization of excursions (the hotel cooperates with the Mayak - T company), call a taxi, tell you how and where to go, where and what is better to buy. Especially, we would like to mention the administrator Irina, who is also an excellent guide. Irina and I went on 2 excursions and just got a lot of positive emotions. Irina is not only an administrator, a guide, but also just a wonderful person. We would like to thank Irina once again for her love of work, kindness, openness and responsibility. You can always contact her and she will always help you with everything! The hotel has a great location. Near the embankment, cafes, restaurants, 5 minutes from the beach. Everything is nearby, which is very convenient. The hotel has a clean swimming pool. Breakfast is served on the 6th floor of the hotel, an open space with stunning views and a panorama. Just a special aesthetic. The rooms are clean and comfortable, and cleaning is done daily. The rooms have everything you need, including bathrobes and slippers. Very comfortable beds, we slept like babies) Clean linen of good quality. The wi-fi works perfectly. TV with a selection of applications and cinemas, tea set, refrigerator, hair dryer, tea accessories. Opposite the Leon restaurant, where you can eat very tasty, we recommend it! The hotel is very quiet and has a pleasant atmosphere conducive to relaxation. A great place to relax! We received positive emotions, vivid impressions and enjoyed our vacation in Sukhum! We will be waiting for a new meeting!
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1
August 17
I'll start with a good one)the hotel is new, conveniently located, close to the waterfront. The rooms are large, the beds/pillows are comfortable, there is a kettle, cups, tea, glasses in the room. There is a swimming pool, small but clean. That's it. The hotel is not cheap, 4 stars! Towels- 2 per person, water in the room (in bottles) 1 time upon check-in, not a single chair in the room (the first time I see this) there are frosted glass doors in the bathroom, and inside there is a blue lamp that cannot be turned off!!! I.e. you sleep with blue light. Breakfast is very poor, cottage cheese and yoghurts standing in the sun, chechil cheese and cookies? But, in principle, you can have breakfast with a beautiful view of the sea) But all this could have been accepted if not for the stunning attitude of the staff!!! A huge heavy umbrella by the pool was torn off, and by some miracle it did not touch my colleagues. The "signor", sitting at the reception desk, came up and instead of apologizing, began to explain-why did you open the umbrella (although it was already open, no one touched it), we are not responsible for the wind, why do you even need an umbrella?to my polite address- how is it, guys, you have such a pleasant the hotel, and this attitude towards customers?? The answer is "signora" - we don't need good reviews, we're fine as it is. A curtain... Honestly, I've been to much more budget hotels in Sukhum (this is the 4th time I've been here for work), but this is the first time I've seen such staff. I remind you- this is 4 stars, the price is not small...
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1
2
July 11
We stayed at the hotel with a child from June 26 to July 5. The hotel is nice, clean, the rooms are excellent, stylish, new, beautiful. Huge shower room with toilet. The linen is changed every three days, the room is cleaned every day. The room has a safe, a balcony. The pool is cozy, clean, the water is warm. The owner of the hotel, though demanding, always meets you halfway. He gave us an excursion to hydrogen sulfide springs, for which I thank you very much. The hotel is in the city center, next to the embankment, where everyone walks. There is an ATM at the hotel. If you withdraw more than 3 thousand, then the commission is not charged, if less, then the commission is 150 rubles. regardless of the amount of withdrawal. The hotel staff is friendly. Everywhere in the city, you can make payments by transfer from your phone to a card, or through a terminal with Russian cards. Leon restaurant is across the street from the hotel. Have breakfast for three 1100 rubles. Dinner 2400 with beer - everything is delicious and satisfying, the portions are large. Also nearby is the dining room "New dining room", where it is cheaper to have lunch 1400 rubles (first, second and beer) for three and it is also delicious as for a dining room. We went swimming to Mocha beach - two stops from the hotel by minibus, bus (7 minutes drive), travel 15-30 rubles per person. There is a sandy and pebble beach. The beach is large, there are not many people, there are always free sun beds, but they are paid - 500 rubles. for 2 sun loungers with an umbrella for the whole day. There are bars on the beach, Wi-Fi. The water temperature was 26gr. I tried different beers, the best one is Sukhumi (150 rubles for 0.5, 80 rubles in the store). The price of fruits, oddly enough, as we have in Yekaterinburg - cherries 350 rubles / kg, this is a minus. The city itself is completely deserted (unlike Sochi, for example), except for the embankment, arboretum, beach, there is nowhere to go. But there are a lot of excursions. But good excursions cost from 4 to 8 thousand for three people.
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