Disgusting service!
I contacted the company to clarify the possibility of selling a child's hair cut. Not only did they not even deign to write "Good afternoon," they also wrote that the child had a strange cut. When I mistakenly contacted the messenger again, thinking that it was another company, they wrote again quite rudely! In such a competitive environment, you should learn what a CUSTOMER SERVICE is. Especially where children can be brought. I do not advise anyone to contact this company. If it's just a banal question of aggression in the chat, then what will happen at the haircut appointment?! Horror
And what is definitely strange is not a cut of my child's hair, but your manager and that. What do you allow yourself!
See original · Русский
Екатерина Грицык
Level 4 Local Expert
August 7, 2023
They were directly insulted. they could have said that the hair was suitable for space, but they wrote "junk". when I contacted another girl in a telegram with a complaint, I received a response that everything was done correctly and they were not going to waste time on me anymore.