Queue by numbers. They serve quickly. Minus a star for help near the vending machines.there is a cluster of pensioners to pay for com.services, and only one manager helps. I have seen such a picture more than once: there is a lost grandmother in front of the machine and does not know what and where to press. Young people, too, do not understand everything, as they are used to making all payments through the application and, unfortunately, are unable to help the elderly (((
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3
Алексей
Level 19 Local Expert
February 10, 2024
A very bad department! The ATM is not working! They offer money accepted through the cashier. At the same time, they keep silent that you will be charged % for this!! The staff is not professionally trained. I really didn't like the service!
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2
Дмитрий Ломбин
Level 9 Local Expert
January 25
Well, in a word, Halyk Bank. There is a cash register for individual entrepreneurs on the 2nd floor.
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Зарина Казина
Level 7 Local Expert
March 14
It's always cool not to have a lot of people
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Vitalii Volinetcs
Level 5 Local Expert
October 5, 2024
Practically, there are regular problems with the cash register.
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Гулжан Сарина
Level 6 Local Expert
February 2
Good service provided. Went twice in one day.
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ABAY UTISSINOV
Level 8 Local Expert
December 1, 2022
This Building not only Resembles an Alien Object, but also this Bank is the Largest Bank in the Republic of Kazakhstan by Capitalization! Although fearing Vendetta for the Murder by Nursultan Nazarbayev of the Son of the Supreme Commander of the Republic of Kazakhstan Kassym Jomart Kemelevich Tokayev, who (that is, Nursultan Nazarbayev) He also committed a Terrorist Act on the territory of the United States of America in Nevada, in the city of Las Vegas at a Country or Folk Music Festival, They are the Main Owners of the People's Bank Timur Kulibayev and Dinara Nazarbayeva will necessarily try to Steal Depositors' Money and withdraw it to Zurich, but more likely to One of the Offshore Shores.
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4
Almas S.
Level 7 Local Expert
March 28, 2024
Constant problems with the cash register. It is impossible to withdraw money without a repeat visit or several hours of waiting
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2
Александр Марчуков
Level 9 Local Expert
September 27, 2024
I recommend everything perfectly
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1
Nazgul A.
Level 20 Local Expert
October 2, 2021
We have been working with this bank for a long time, since it is the most important, let's say. But their online app is a silent horror!!! Firstly, it is too complicated, and secondly, without a bank employee, we have almost never been able to use this application! Thirdly, there are only 2 old computers in the hall, which are either working or not, the Internet is, or not - in general, there are continuous problems. I note the steadfastness and iron nerves of the girls working in this department! Previously, we waited in line for an hour just to open an account, we collected so many unnecessary pieces of paper, but now we are struggling with software flaws!
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5
Александр Муллов
Level 24 Local Expert
February 11, 2024
The ATM is excellent. Another one like that, and there would be no queue in the morning
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2
Айгуль Айгуль
Level 5 Local Expert
February 20
The bank is good
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Дамир Хасаев
Level 8 Local Expert
July 17, 2024
Collective farm market
Endless queues
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2
Айбулат Лукманов
Level 8 Local Expert
December 3, 2023
We did everything in a friendly and prompt manner.
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1
2
Акторе Рахымберди
Level 8 Local Expert
November 21, 2021
The staff is very polite. Responsive and ready to explain all the points on your question. A very convenient cash register and the absence of long queues.
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3
1
Елена Шеина
Level 7 Local Expert
June 4, 2023
Everything is very, very slow, like a huge department, but the translation works fast. The bank's customer orientation is not great, otherwise legal entities and individuals would save time.
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3
Sergey Dolgintsev
Level 20 Local Expert
February 6, 2022
It is quiet, spacious, polite and professional staff, there is enough Parking space.
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4
1
Ахмад Мелкий
Level 5 Local Expert
October 2, 2023
The bank is Good, I like its terms on deposits and so on...
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1
2
Наталья Соколова
Level 10 Local Expert
May 15, 2023
Lots of space, fast service, cards in a couple of minutes!
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2
Ревизор Лучший
Level 9 Local Expert
December 20, 2022
I went to get a card and opened it online. A nightmare as a result, they opened another one for me so the operator can't read and can't give out the details! Now we have to go close it again and get the first one🫡
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3
Самат Ибрагимов
Level 7 Local Expert
November 6, 2023
They are far from the Caspian Bank, there are always queues
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3
Zhomart Beisenbekov
Level 15 Local Expert
December 21, 2023
Everything was fine
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1
2
Мейрамбек Уразалин
Level 11 Local Expert
June 22, 2023
The manager of legal entities is not a professional
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2
житель Актобе
Level 11 Local Expert
November 15, 2020
To be honest, there is nothing to write, the old former place of the " BTA " bank, nothing has changed since then, it has even become worse....
1. Employees: young, smart, hardworking, responsible.
2. The bosses who are responsible for staff and customer service need to be reprimanded about the mess, incompetence.
3. The building needs urgent reconstruction or major repairs! The bank is tired: you don't go into the toilets, the door is cool, you close it, you don't open it, this is a Bank, I warn you, not a Trading house, not a market! There should be a little respect...
4. There is not the slightest privacy in individual cabins, all information is audible to outsiders sitting outside people. Everything is an open hole...
P/S: keep a Dress code, talk politely to customers, restore order and discipline, ask!
Don't lower your faces!
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4
Ануар Магрегор
Level 6 Local Expert
December 21, 2023
A great bank
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2
1
Владимир
Level 12 Local Expert
November 16, 2022
A convenient branch. The employees are adequate
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3
1
Яременко Иван
Level 10 Local Expert
May 16, 2022
The manager served incorrectly, which then solved a number of issues through the call center
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5
M
Level 29 Local Expert
December 27, 2019
It used to be the kkb building.Now there are services for different sectors and floors.An excellent modest competent decent specialist Dilshat Kalmukhambetov.