Head service center
138 reviews
June 21
Good afternoon.
A service center for the repair and sale of used equipment.
There is a parking lot nearby, entrance from the Ya side.For the transportation of bulky and heavy equipment, you can drive up almost to the door (see photo).
The site has an up-to-date operating mode.
The service is overloaded)), because they asked me to pick up my refrigerator on the day of the repair. However, in the docks for acceptance for repair, it is indicated that the storage time of finished equipment is up to 5 days
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April 26
A service center with its own store of embedded and large-scale equipment! A good place for consultations, selection and purchase of equipment! Competent specialists, a very good price tag for the equipment!! I definitely recommend it!! Without any additional services and sniffing the air!!! Household appliances are completely new, there is a restored one, in short, for every taste 😃👍
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July 30
After the purchase, the refrigerator "Indezit" did not even work out the warranty period, waited for the master for a week,showed all the documents, he looked at the refrigerator and said that it was not yours, there was no sticker with a barcode that I took off after the purchase (of course, why would I need any stickers on the new refrigerator, that they can not be removed by the way, it is not indicated anywhere and no one warned about it), in the end he said that the refrigerator was removed from warranty and you can use it instead of a locker, super!) Money, time and nerves are wasted, we live in the 21st century!) There is no better "service" to be found...
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November 11
The Delongi coffee machine was being repaired. The diagnosis was carried out very quickly and fixed. The staff is polite and courteous. Thank you very much! We will contact you ourselves and recommend you to others!
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July 27
I was faced with the fact that mingaz connects only Hephaestus stoves, and since I bought a Hans stove, I had to sign a service agreement with someone. Everything is clear in this service, the contract has been concluded, they will be serviced, and most importantly, Mingaz has accepted such an agreement. I advise those who buy a gas stove not Hephaestus, sign a service contract in advance, or you will stay without gas for a long time) P.s gas man record for a week or two in advance)
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July 10
Sometimes, if something from household appliances breaks and the warranty has already passed, you have to invest a lot of effort and time to find components (and some sites have a very long delivery))). And here - everything is fast, affordable. You can put it into repair or order a part. Comfortable.
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December 10
Rude and boorish Mikhail Rosinsky began to irony and show his character from the threshold. He was rude, refused to help. The purchase documents were also given to us for more than a week, then there is no seller, then they are not ready. The equipment of the purchased equipment was not checked by the staff, the loss was noticed during unpacking. Disgusting service, I hope we won't meet again.
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July 29
Mediocre service, they charge for diagnostics above the average in Minsk, and as a result, the conclusion from the category of your refrigerator is broken, and I know without you that it is broken, tell me what exactly. They also dissuade not to give the equipment for repair at the time of acceptance. Bottom line: I do not advise, it is better to look for another service
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December 2
I had to appeal to the points of the consumer rights law in order to do it properly, this is in terms of the delivery of equipment. There are no questions about the repair, the master called, said what he had done, and also fulfilled my recommendations.
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October 14
Excellent service. The washing machine was quickly repaired and an additional guarantee was given. Polite staff.
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October 23
Master Dmitry, quickly and efficiently fixed the problems with the dishwasher! I recommend it!
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April 5
Shopping is fine. Sometimes you can find decent equipment options 30-50% cheaper than the market. Its own masters and a normal warranty.
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January 4, 2023
A good service center and store. I do not know how the service center is, I did not use the services. But how the store works is great. A very large number of spare parts for most household appliances can be supplied on request. Those who have their hands growing from the right place can order parts and repair the equipment themselves. And it will cost many times cheaper than buying a new one. There are a lot of videos on repairing a variety of equipment on you tube.
I was provided with professional assistance in the selection of spare parts by phone and Viber.
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January 6
The repair of the vacuum cleaner was refused under warranty, they said that there was dust inside the engine. I disassembled it myself, the engine is clean! Traces of previous poor-quality repairs are visible, although it was written to replace the engine!
I wiped the lid in the engine with a cooler and it jammed.
Well done!!!???!!
They asked for 400 rubles for repairs, this engine costs 50 and replacement takes a maximum of 10 minutes.
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July 24
We contacted the service center with a malfunction of the equipment (there is a video confirmation). They took money for the diagnosis, but they wrote in a piece of paper that there was no defect, it did not appear (I'm talking, is it working?) Whether they checked for a malfunction at all remains an open question. They can't give any guarantee. the master complained why the equipment was not taken back on the same day on the call (a weekday when everyone is at work). They insisted that the money for the diagnosis be paid in advance. Most likely, the answer was already prepared in advance: the defect did not appear.
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December 28, 2023
They say one thing on the phone, and say another on arrival.The ratio of the masters to the people who applied is minus 10. They're sitting in the waiting room, they don't know what to do, who to call. The masters are trying to impose a home visit so it will be faster, but it will be paid. And it is not a fact that the solution to the problem will be solved at home. Like, then they take you to that very workshop. Only but ... pay for the master's arrival.
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April 26
The best repair of equipment in Minsk. Quickly, professionally and efficiently. Thank you.
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August 16
Terrible attitude towards customers. The director's phone is encrypted. No one can give information .
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December 23, 2023
It was necessary to draw up a contract for the maintenance of the Hansa gas stove. I arrived, the girl quickly made everything up, I was satisfied. However, it was necessary to pay 40 rubles.
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July 13, 2023
On July 12, I took the electric grinder from repair, the gear was replaced , for tomorrow, I decided to try how it works, the smell of burning immediately went and blackness formed under the meat grinder.Calling the service center, they replied that most likely there was a problem with the engine and it was necessary to conduct diagnostics.The question is why it was not detected at the first diagnosis.And what is it now to pay for everything in a new way?
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June 1
I made a purchase of a new Atlant refrigerator...many thanks to the sales manager!!!
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October 25
Repair of the De Longhi coffee machine. 2 times. Quickly. Without further ado.
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July 12, 2023
There is no service. There is a reason that the money for the diagnosis is taken in advance. There is no feedback, they cannot give a clear answer to direct questions. It took the "qualified craftsmen of the authorized service center" as much as four days to mark two twirlers in places and say that there was nothing more we could do. The result is that the equipment has not been repaired, the money for diagnostics has been stripped off, time has been spent. The worst workshop I've ever been to.
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February 4
Friendly staff, qualified craftsmen, left pleasant impressions after contacting !
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September 5, 2022
I would like to express my gratitude to the service for the good work, qualified specialists, and adequate prices. The neat and tidy master came on the day of the call (refrigerator breakdown), introduced himself as Vitaly, willingly explained and consulted, it's nice to communicate with such people and see when a person knows what he is doing. THANK YOU for your work!!!...
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October 17
Good service, we brought the necessary part in a few days
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December 9
Promptly and professionally.
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August 25, 2022
I had to take the Zanussi oven there with a malfunction (as it turned out) of the penny microswitch in the programmer clock. Master Denis carried out diagnostics and repairs (grumbling as a gift) for 45 rubles, but promised that he would not work again soon, because we do not know how to use and do not read the instructions. I sold a light bulb for 10 rubles. (For Ali 0.95 $) He was scared by the huge prices for spare parts, said that the programmer watch can be turned off and used without them, but this is "illegal".
In short, the oven failed again, I had to open YouTube, find a video where I found out that bypassing the programmer is done elementary. I connected the wires myself. I ordered a broken lamp base on Alik for $ 3, I am happy and remember the service with a "kind" word. And it seems like normal people, they could have worked better.
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October 31, 2023
Those brands that serve do it quickly and efficiently. But only those that are in some list. If your brand is not there, it will be sent to 167
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July 5, 2023
The delivery time for Samsung spare parts is very short. Thanks!
The order was accepted by phone. We sent an SMS when the spare parts arrived. I will continue to cooperate with them if necessary
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September 28, 2022
I am grateful for the repair of the refrigerator (the back wall froze), the master, who introduced himself as Vitaly (very cultured), replaced the part quickly enough. Thank you for not having to buy a new refrigerator, because this one already works decently
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January 24, 2022
A great discount store! You can buy new equipment with a 30% discount!!!!
I buy all the equipment for my apartment and my parents from them, it turns out a huge budget savings! I do not see the point of buying in the 5th element, etc. I recommend!!!!!!!
Ps They give a guarantee for all equipment, I had a warranty case for the stove, everything was instantly decided, I am very satisfied! Thank you very much!
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September 19, 2022
I would like to thank an employee of your organization who came to Slutsk on September 16 at my request.An experienced and friendly specialist, a master of his craft, quickly and efficiently fixed the problem, thank you very much...
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October 14, 2023
The conclusion was made and advised even where to turn, there was a question with the seller, he did not want to take the defective goods. Everything is at the highest level!
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September 17, 2022
We thank Master Vitaly for the professionally done work! It is pleasant that the employee has not only a high level of technical skills, but also a culture of communication with customers.
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September 26, 2022
They are repaired under warranty only once, and then there will be excuses. In short: I bought a washing machine with my hands, but with a valid warranty. It's out of order. I turned to them. I received an answer blah blah blah the pre-trade was already there and the repair was paid. How can there be a paid repair if I still had a valid warranty at that time? And what difference does it make how and where I bought this washing machine?I'm sorry if you need to contact this SC.
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May 12
Good service, you can order the necessary spare parts for the equipment. Everything is fast and polite.
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October 12, 2022
We bought an Indesit refrigerator half a year ago, stopped freezing and cooling, contacted the hotline of this company, left a request, said within 5 working days the master will call you and inform you about the time of arrival, there are 2 more days off, a total of 7 days, so in the end no one called. And when contacting this service center, I was informed that our application is not available, although I have the application number. So also the master will arrive only the next day, wait for more. I'm with 4 children without a refrigerator, it's such a pleasure.
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September 23, 2022
Thanks to Master Vitaly, we are now confident that our refrigerator will work for a long time. A very attentive attitude to the little things, worthwhile advice for clients and a job well done is all about him. We will advise all our friends to contact us here.
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June 25, 2022
Everything can be bought, at very good prices, if you have time. A friend bought a super washer...The price is fire, half the price of a brand new one👍 Drive up, see for yourself....
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September 26, 2022
Excellent service. We arrived the same day. Master Vitaly promptly and professionally performed diagnostics and repair of the Samsung refrigerator (compressor replacement).
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July 26
not all of them can do ((((
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March 7, 2023
A new life for old, but high-quality equipment of well-known brands at affordable prices
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March 8
The technique has been waiting for its master for 4 years, it's a pity that I didn't contact them earlier...
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September 30, 2022
I want to express my gratitude to Master Vitaly for the good and high-quality work, the work was completed ahead of schedule on Vitaly's initiative, for which I am particularly grateful@
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September 14, 2022
The compressor in the freezer is broken. We are out of town, but Master Vitaly was with us two hours later. I did everything clearly. We are very satisfied, thank you very much!
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September 5, 2022
I recommend CBT Service! Considerate and polite treatment! The master has a real desire to help, and not just to rip off the money. What others offered to do for 100 rubles, they explained here how to do it yourself! I did everything, everything worked out!
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December 30, 2022
I handed over a microwave oven that turned on and worked (there were minor malfunctions)the remote was no longer turned on and did not work...Well I do not know.maybe the time has already come for this stove or something...
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June 2, 2022
I contacted the service center for the warranty repair of the washing machine. The master (V.P. Zayats) quickly identified and corrected our problem, as well as advised on the operation of the washing machine and gave a couple of tips. Thank you very much!
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February 26, 2022
Refrigerator repair under warranty, 2 weeks, no one arrived, the store was delivered, two more weeks, no compensation, no substitution, the refrigerator is in good condition, does not need repair, after three days the refrigerator does not turn off, works without interruption, I call, I stumble upon an amazing girl who claims that the refrigerator works for more than 24 hours The norm is that he freezes, messes with my head for half an hour, then the master will call back no deadlines, no master.The official service.Snack bar
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