A good laboratory. A wide range of tests, nurses also take blood well, cleanly, administrators are friendly, polite, pleasant buns in the form of purees and coffee - this is very useful when taking tests on an empty stomach.... but I agree with the previous review: why write about out of turn when ordering online? When asked in the laboratory, it was answered that there was no such window in their point ...)It takes a minute or two for the administrator to place an online order, and sometimes you have to stand decently (( On weekdays, as a rule, there are no queues, but on weekends... Otherwise, everything is fine. If there was an opportunity, I would have put 5 s -. Still, I can say more positive things.
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Виктория
Level 2 Local Expert
December 13, 2024
Hello. I really liked the laboratory. The staff is polite and smiling. The queue is 2-3 people.Clean, neat, even the handles are processed after each (surprised)after the analysis, they give a tasty treat. You can have a free hot drink of your choice. Children are given a balloon. Only positive emotions, I want to come back after such a service! Thanks!
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Елена Кошуба
Level 2 Local Expert
January 3
I had to contact the HElix laboratory to submit a large list of tests to my child.Faced with the inattention of the employees, I had to make an additional order because they missed one indicator.We waited 11 working days for another analysis, plus 5 days off, as a result, we waited 16 days.But that's not all, the analysis that was expected for 16 days did not come, despite the fact that the money was paid.It turned out that the analysis was blocked due to the holidays.(The analysis was passed on 12/14/2024, the result should have been on December 30, 2024).They offered to retake it again.But no thanks.I have no desire to contact this laboratory anymore.