Helix
64 reviews
September 3, 2024
Excellent customer service, polite staff, especially at this branch.
But one request please allow people who come at morning hours to collect urine samples in place(toilet), it'll be a good idea and less burden on customer.
Helix is the best lab I ever visited in Minsk...👍👍
1
February 21, 2024
Good and hygienic
1
November 30, 2024
Convenient location for the Mikhalovo and South-west neighborhoods. A good work schedule, taking into account the opportunity to take tests on Saturday and Sunday. 5% discount for online orders. Free coffee and a fruit bar. With a general blood test, I did not find ESR (it may be necessary to take it separately / additionally)
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July 25, 2024
Excellent laboratory, few people, spacious room (large hall and office) , electronic queue, good nurses.
In general, I left a very good impression)
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May 4, 2024
I really like this center, they always take tests quickly and painlessly and the results come quickly. You are the best
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May 18, 2024
The staff is as friendly as possible. They will help, tell you, give you a coupon for free coffee and baby food after passing the tests
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August 25, 2023
Excellent point) Always polite and attentive administrators. Special thanks to nurse Olga - really "golden hands". Thank you for your work!
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September 18, 2023
Good day of the day! In Polotsk, the Helix laboratory passed 143 r of tests. They passed the total blood test, biochemical, for ELISA, hepatitis, etc. for 143 rubles.(all those tests, according to the list for the operation). As a result, the tests turned out to be false. For example, according to the total blood count, hemoglobin and ESR were normal, despite the fact that according to the results of 2 hospitals (Brest region and Polotsk - they have high ESR -50 - 47, hemoglobin -110-112 low- showed similar results. Tests were performed in the interval of 2 days).It's the norm in Helex. How can I explain this? A lab assistant from the street? Are the reagents spoiled? Are the terms of delivery of the material not met? (it seems that the company is serious, and the blood is taken in Polotsk, but delivered to Minsk. Is it really impossible to buy a device to be in Polotsk?) In general, they took the money, but the result is incorrect. One could still doubt the result of the tests performed at the GUZ PCGB, but they are similar to the results of the hospital in the Brest region (they were treated there). That's all, as far as Helex is concerned, we will not go and I will not recommend it to anyone. Just a scam for your money.
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1
November 9, 2023
Everything is clear, fast, very friendly staff. Coffee after blood donation is especially pleasant and memorable.
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1
September 22, 2023
I don't know what happened to them, but for the last year, it feels like they're hiring people without honey. of course, you need to try so clumsily to take blood, then they will miss the vein, then they will leave the syringe in the vein and run away to consult with the cashiers, they all talked to the neighbors as one, they say the same thing, apparently the association with the Russian sharashka went to "benefit", now you have to go to competitors.
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August 29, 2023
Good evening, I definitely do not recommend this laboratory!!!
I turned to Voronyansky 40 in Minsk today to give the child a stool analysis for helminths and a caprogram, I will speak frankly, I collected the call after I found a wonderful worm in it and sent a portion with it for research! To which the answer was negative according to the results of the study on worms! Well, tell me how is this possible! Horror
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2
March 23, 2024
We took tests with a one-year-old baby. One delight: everything is clear, fast, there is a place for strollers, and what help is there when taking tests, and fruit baby puree without sugar is a bonus. You can handle one mom if Dad is busy. Thanks for the great emotions.
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January 11, 2023
The receptionist was very pleasant. I attended with a child for 2.5 years. We took biochemistry from the child very carefully. The girl helped distract the child. Everything went great for both me (as a mom) and the baby.
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March 25, 2024
I have been tested in this laboratory more than once. The staff is pleasant and friendly. Everything is done quickly and accurately. It is very nice that after blood donation you can drink coffee!
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October 8, 2023
Fast, cheap and convenient. The staff is polite, the building and equipment are modern.
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1
February 21, 2024
We take tests periodically, and the staff is always polite. Very good interaction with children, almost always everything goes without tears and in a good mood after the procedures.
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November 25, 2024
Quickly, clearly, with love)
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May 11, 2024
It's hard to count how much blood has been spilled, I'm a regular customer. There is a table for children to draw, a coffee machine, a toilet. If you come during off-peak hours, there is no queue. In winter, they ask you to wear shoe covers
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September 8, 2024
Thank you for your service ♥️Quickly, painlessly, politely! And sweets at the exit)))
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March 23, 2023
The staff is very friendly. They tested the child, the baby was not even afraid. He was very glad to receive a gift in the form of a fruit puree and in addition they also gave him hot chocolate for his bravery.
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1
August 21, 2024
I was very pleased that they work on Sunday)
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June 25, 2023
Nice staff. As buns, a free coffee and a gift after blood donation in the form of fruit puree or a pectin bar
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February 5, 2022
the staff is polite and friendly.the point is clean, sanitary standards are observed, employees work quickly and clearly, they will always prompt and explain, a wide range of analyses, and the speed of their execution is pleasantly surprising.Thank you for your hard work!
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December 21, 2022
There was no one at this address for the first time, at 13.00, a beautiful, sweet nurse in the treatment room! The friendly girl at the reception.I recommend it!
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2
June 12, 2021
A pleasant medical center, always clean, the staff is polite, there are not many people. After blood donation, they give you a chocolate bar and free coffee))) And the test results come very quickly, the last time I came in the evening of the same day that I took the tests.
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3
July 22, 2022
I am very grateful to the specialists of this medical center, because blood sampling from babies is done so carefully here!!! Thank you very much, for the first time the baby left without tears after the UAC from the finger.
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August 12, 2021
The best place to get tested. We only go there with the children, the staff is very attentive and patient, everything is calm, the child has never swore. Once he felt bad and vomited, no one looked askance, on the contrary, they helped and calmed him down
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4
January 11, 2022
Their Call center very much failed and misinformed when recording and submitting PCR, if you have holidays on departure and after delivery, but they tell you that you can pick up the results - most likely the call center operator is deceiving you or is simply negligently inattentive. Please specify especially if the holiday falls on a weekend.
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March 11, 2024
My son is 2 years old, the tests were taken perfectly
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May 13, 2022
Lots of space! Clean and comfortable! Polite staff
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April 10, 2021
It's a great lab. Competent staff and responsible approach to their work. Thank you very much! I will visit more
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4
November 2, 2021
I got to a very qualified receptionist Julia. She prompted everything, helped me choose the necessary tests. The result is sent to the post office
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3
January 19, 2022
Because it is not in a passable place, there are usually not many people. Otherwise, everything is standard as everywhere else.
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February 7, 2022
Everything is fine, but the coffee machine, namely how visitors can use it, is just a mystery.
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September 28, 2021
Polite staff, very clean, quickly and efficiently performs manipulations.
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3
November 1, 2022
Quickly and efficiently, I passed it in the morning, and in the evening I already got the result
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June 6, 2021
Pleasant staff, everything is clear and understandable, pleases sinevo with discounts and its analysis complexes.
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4
August 3, 2021
This is not the first time I have asked for help. Friendly staff, always clean and I've never been in a long queue
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3
December 29, 2021
Everything is fine!
There is almost no queue, everything is fast.
They gave me a mask.
And even coffee shops 😊
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1
October 30, 2021
The electronic queue is not working. The morning was ruined by the struggle for a place in the queue) the staff is great, but they can't smooth things over. 1st stars for incredibly tactful employees, 2nd for a chocolate bar, 3rd for cleanliness.
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1
November 2, 2021
An excellent company and an item in general. Always clean and polite.
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2
October 8, 2021
Everything is very well organized. Professional staff.
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2
September 12, 2021
This is for those who have money and hate queues. There are almost none here. A couple, three pensioners and that's it.
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2
November 16, 2020
After taking the tests, they are treated with a pastille and a hot drink to choose from from the vending machine.
I came 2 times. Both were completely free. But I wasn't at rush hours.
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5
November 19, 2020
The top is just very well conceived and after receiving it, you can take something for free, I advise everyone
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7
July 6, 2020
The service is at a high level. I took tests, everything was done as soon as possible. No queues.The results were received on the same day.I recommend.
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4
November 18, 2019
A good center, friendly staff and quality of service. The only thing that upsets is the high prices and often queues in the morning.
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6
April 11, 2021
Excellent staff, polite receptionist will show you who to go to without any problems
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4
June 12, 2022
Very polite staff!
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June 9, 2020
The Sinevo network is not bad, but either there is no ramp, or there is one, but the thresholds are high, and it is difficult to get on and with a stroller
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