Hyundai Kostanai, Astana Motors
122 reviews
May 2, 2024
All well done! The well-coordinated work of the team is visible. The choice of cars is always the whole popular line. The terms of registration are minimal, the package of documents is prepared quickly, and you can immediately go to the PSC to pick up rooms.AwesomeEverything is clear on the shelves: the manager and the service specialists know their business, they are friendly! The atmosphere; bright interior , greenery, music invites you to relax with a cup of delicious coffee for customers). So keep going!Keep your team so that there is a permanent backbone, everything will be fine!
P.S. Start your YouTube channel with an overview of the machines and short videos on the main points of operation of the machine and its features.
You can add a Play Station in the waiting room).
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August 8, 2024
Hello! I did not buy a car in this center, but only repaired it, but I want to express my GREAT GRATITUDE for the help of the master receptionist Vyacheslav. We arrived from Russia in Kostanay for 1 day and at 19:30 we were going to leave back as the car stopped starting. I got through to the car center and they brought me together with Vyacheslav, I explained the situation to him, he immediately sent a tow truck after us, although the center officially works until 20:00, did not delay and postpone until tomorrow. The tow truck arrived quickly, he took the car to the center where it was put under guard in the parking lot. In the morning at 9:00 I was at the car center, Vyacheslav met us, said that the recording was all scheduled, but he would come up with something and after 5 minutes we had already driven the car for diagnostics, I refused to repair the car because the breakdown was serious and we decided to repair at home. The guys from the center helped to roll the car out to the parking lot from where we took it. The car center employs very professional and friendly people. I recommend it to everyone.👍
P.s. if the review is read by the company's management, please thank the Acceptance Master Vyacheslav!🤝
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2
October 13, 2024
The service was as always at the highest level! Everything was done efficiently and quickly. Very polite staff, they will always answer all questions in great detail!
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1
May 23, 2024
A great salon. Very, very polite and well-behaved staff. All my questions were solved efficiently.
The examination is at the highest level.
For me, this is the best car dealership in Kostanay (If you compare it with Tarlan or a motorhome, for example).
And of course, a nice bonus, it's coffee (free), the base is delicious!!!
I recommend it to everyone.
I bought a car here and did not lose it.
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3
December 31, 2024
The best cars that have proven themselves! The coolest car service, the only center where there are 5 things as a gift! The best center in Kostanay
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December 8, 2023
A good salon for the sale of Hyundai cars and other cars under the trade-in program. I have already bought 3 cars in this salon, the last two by trade-in. Good and convenient service, friendly, competent and tidy staff. If the car is under warranty and serviced in this salon, you will be notified in advance and signed up for service. In the case of providing any services during car maintenance, the salon bears warranty obligations for the work performed and eliminates its shortcomings at its own expense (for example, it made its car collapse and convergence of wheels. And after driving a car for about three to four days, I had a deviation of the steering wheel from the central axis with the wheels set straight. I drove into the salon, it was eliminated without re-payment). When registering a car, it helps with registration and consultation, if you want, they will be able to do all the procedures for you, when processing the relevant documents. There is a small coffee shop for customers on the territory of the salon (coffee is free for customers). The toilet is also present and everything is clean and tidy. There is a discount system for weekend service. There are also different promotions. The service provides repair services, services for pasting car armor with film, anti-chrome coating, installation of protection elements of the bottom and radiator grille. In short, a good salon, the salon management reacts to reviews.
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3
1
November 8, 2024
The best dealership! Professional, competent staff. The best car maintenance service!
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February 27
Friendly staff, cozy room, delicious coffee, excellent service The whole family drives a Hyundai
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January 7
The staff is helpful and courteous. There is practically no waiting time. The repair is good. The choice of cars is appropriate.
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April 10, 2024
Good day, I really like the car dealership, attentive staff,courteous service, will listen and explain everything in detail even over the phone, I recommend it, thank you very much to everyone
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3
August 5, 2024
Specialists are awesome and caught a star, they think of themselves as god ... sorry, of course, not everyone, but there is such a specialist Damir 😡 does not know how to communicate with clients ... dictates what to do and how to do ... Although he is not an expert in this field... decides for the organization who will approve the loan and who will not 👎 if you are omnipotent why are you not on an honorable don't set foot in this salon anymore ... learn from colleagues from Astana how to work !!! Applies to all specialists of this salon!
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1
October 7, 2024
The most disgusting service. Or rather, its absence. The problem is not with the staff, they are just trying and pulling out at least somehow this shitty place. The problem in general is the approach. They try to make money on everything, on every little thing, to look, check ... warranty service and repairs are not here, comrades ... although, for lack of a choice, you have to visit this circus from time to time! Every time there is disappointment and irritation ... if in fact: they have repeatedly contacted about warranty obligations, they will look at it and make a verdict: "not-not a warranty case"
At least hire an independent expert.
They are not able to figure out problems with cars right away and just NEVER! It is not clear where such masters are recruited.
Sadly.
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1
July 22, 2024
I liked everything! I came with a problem, we managed to find the time, even though there were recorded clients. We decided very quickly and installed a radiator grid. I am very satisfied, I recommend it!
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2
May 23, 2024
Just the other day I bought a car there, very polite staff, explain everything in an accessible way, offer various options themselves.I really liked everything.
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3
January 12
We go there, we agree in advance. There are places to wait. Free coffee. Polite staff.
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September 14, 2024
The service is of very poor quality. I visited the service 3 times with one problem and left with another. I do not recommend it.
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2
January 30
It's a good place. Good service. Friendly staff. Free coffee
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December 4, 2024
I've been there, the service is excellent. The staff is very polite and courteous.
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January 30, 2024
We came for THAT and there was a problem with the coil, we thought they would change it under warranty, but no, we accepted the work, we counted to the maximum from the price tag, we were awesome, but really, as such, diagnostics costs 30 thousand. when you can also read all errors through ODBLOC via phone or laptop. In short, our warranty ended a month ago and we were not warned, the work was completed, the amount of work was shown and we were stunned by the price tag, since we planned only THAT. By the way, it's better to change the oil and filter yourself, you will save 30,000 thousand, the main thing is where to change, let them put the seal in the book of the same brand of oil and that's it, do not fly off the warranty, save your money.
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1
1
September 18, 2024
Overall, I liked it. I addressed the problem of paintwork, the issue was resolved, they did not take much time.
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February 25
Clean, beautiful, but for a long time. But it's better not to come to them with problems.
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November 25, 2023
Very nice place)
Quite cozy atmosphere
Delicious tea and coffee
Friendly administrators
A large selection of cars
And good service
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3
July 25, 2024
Excellent service.
Zhenis is an intelligent manager and masters of what is needed.
Everything was done according to the regulations and additional services were performed on time upon request.
We'll come again. I recommend.
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1
July 10, 2024
A great salon. The managers are great. They explain everything correctly. I don't quite understand why the administrator is there, but apparently it's something of its own - internal. And so I liked everything
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July 19, 2024
Helpful staff. Unfortunately, car washing during car maintenance is an extremely rare event. Then there are no cleaners, then she is busy with another car, etc. As a result, you get a dirty car at the exit.
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November 8, 2024
Disgusting managers at the service, it is not recommended to go to this service at all, people are considered to be simple-minded
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August 27, 2024
In August, I took a car, the manager Madina explained everything very competently, in general everything is fine!
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1
January 10
Excellent very good staff, quality car sweat, selection and price according to the quality
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May 19, 2023
The attitude towards customers is excellent. Cute girls will meet you at the entrance and tell you where you are and who you need. We took a used car. Manager Genghis worked with us. Just a great guy and a consultant, he works out at 200%. That feeling that you turned to the right person. Compared to other car dealerships, the staff of Hyundai Kostanay is at the highest level, the attitude towards customers is excellent. Which I think is very important when choosing a car for yourself.
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3
January 18, 2024
The attitude towards customers is at the highest level. The quality of the work is excellent. I will single out Roman's manager separately, above all praise.
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2
1
December 15, 2024
Polite staff. High-quality maintenance. Available models for test drive
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June 2, 2024
You can buy a good car for a small price! Only to travel far and a lot of costs for registration.
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October 26, 2024
They said the specialist would arrive in an hour and did not arrive. I don't recommend it
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1
January 21
Free coffee is provided while waiting.
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September 9, 2024
The service is at the highest level.WELL DONE!!! Keep it up.
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1
April 20, 2022
Excellent dealership. Polite staff. A pleasant atmosphere, there is a children's area, which is a huge plus. Customers are offered a cup of coffee. I am quite satisfied with the quality of service. I can safely recommend it
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3
December 11, 2024
Very cool cars and very beautiful
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February 23, 2024
Everything is great! The relations of the car dealership staff are very kind and friendly!👍👍👍👏👏👏
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3
1
November 6, 2024
Everything is very good, just super
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1
December 19, 2023
I went to do THAT on tuksan. Everything went great. We took the car ahead of time (I was traveling from the Russian Federation and arrived before the record) . Manager Sergey is a TOP.
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1
2
May 10, 2024
Helpful staff, pleasant service, I recommend it.
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September 8, 2024
The best car dealership in Kostanay!!!
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1
March 27, 2024
It's not bad...cleanly..good atmosphere...But the choice of cars is small... The showroom is half empty.....
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October 1, 2024
Great! The service is a thrill!
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1
April 16, 2023
Prices, of course, are too high for extras and related services (we turned to the issue of car repair), but which dealer has a different way? But the spare part we needed was available and at a very good price!
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1
July 8, 2024
The managers are great. But the pricing policy lags behind the market.
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3
September 3, 2023
I recommend it to everyone! Great car dealership!
The staff is just super, they work great.
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3
May 20, 2023
The attitude towards customers is polite.The staff answered all the questions they were interested in grammatically and satisfactorily.There were some cars of different configurations available.
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1
1
January 28
A huge selection of cars
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December 4, 2024
The staff is on the level .
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