Great store and great service.
I bought two suitcases, one couldn't stand the first trip. I contacted the store, the staff worked very quickly. The suitcase was replaced with a new one. I decided to take a bigger size this time - I paid a little extra and as a result I have a new suitcase. Many thanks to the staff for their attention, efficiency and courtesy. I will definitely recommend the store to Salim's friends. Good luck and prosperity!
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Анна Т.
Level 2 Local Expert
May 23
We first bought a suitcase in March, believed in its strength, and now we have bought 1 slightly smaller one. The quality is excellent. The service of managers is excellent. The delivery is fast, everyone is tactful, attentive and polite. Special thanks to the warranty service department. I recommend this seller to all my friends. Development and good sales to you
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Юрий
Level 3 Local Expert
February 5
I came to the store for a previously agreed suitcase. There is no one in the office, even though it is open. They don't answer on Instagram, in the chat and by phone number on the site as well. After standing for more than 15 minutes, he turned around and left. Already on the way home, they answered in a chat on the site and said that there was no one and no one answered because of the "live stream", which I did not notice at all standing in the corridor (the corridor is straight and all rooms are visible, and according to the girl, their warehouse is on the same floor). After my explanation that there was no flow, since the entire floor fell into my view and I would have seen it, the girl said that one man took a long time to choose a suitcase. Although, according to her, she herself went out into the corridor (the only person I noticed on Corleone during the entire waiting time) and did not even come up to me, although I was standing right under the doors of their office. In short: zero customer focus. I will advise all my friends to take their suitcases elsewhere, as I will do myself.