The most non-customer-oriented company.
They ordered a gate from them, they sent instructions, according to the instructions, they made a hidden installation of wires.
As a result, IDIA Market brought a gate that did not comply with the instructions that they also sent.
After incompetent conversations with the manager, who does not even understand how their own instructions are arranged and where to connect which wire, he spat and offered them his help, if only they would come.
Upon arrival, three young guys arrive, who themselves did not know how to unlock the gate. I spat and connected everything for them, the only thing I asked them to glue the gate exactly.
As a result, even exactly the gate could not arrive. When they were asked to come again, they began to claim that the contractor had done everything right. I say no, you were wrong, you said that no one would come. As a result, I had to pay an additional 10,000 so that these would-be engineers would come and glue the gate, with my help, because they could not center normally, they did not clean the old glue after themselves. In general, this is for show.
They put up a gate, the gate has a false trigger 10-20 times a day. But the hardest part is that you have to beg for everything from them.
I do not advise anyone to contact them, they work exclusively with depressed, incompetent employees.
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Dragon Fire
Level 2 Local Expert
June 26, 2020
The most terrible company!
If you value your nerves, never take anything here!
A huge disadvantage is the girl managers, very difficult ladies, and they do not end up chatting with each other even with clients, they often ignore, do not pick up the phone and do not answer the phone, it is very difficult to work with them.
The first time I ordered the showcases in 2017, the door and the lock from the cash register broke, I barely called the craftsmen and did it, in the end the glass door fell off anyway.
I promised myself that I would never order again.
After a while, I searched for equipment on the Internet and accidentally got back to them, since they have a lot of ads and different sites, and the phones are the same, I said everything on the phone and did not want to order anymore, the girl on the phone convinced me that this would not happen anymore.
I believed them and contacted them again on my head, the girl who took orders later answered for a long time, did not pick up the phone, and I did not have time to look for others.
I made an order in half with grief, paid, by the way, they did not accept the card, the terminal does not work for them!
As a result, the cash register broke down again and the light on the window broke, I called the craftsmen, paid for repairs, it doesn't work again, I'm calling, they don't pick up the phone, and it was all far from quarantine! The additional order of the showcases was made lower than the previous showcases because they made the countertop thinner, saved on chipboard and took the full price!
I wrote a review today because the light in the window broke again today!