We gave the robot vacuum cleaner for diagnostics for 600 rubles. According to the result of the diagnosis, they said that the vacuum cleaner needs to be flashed for repair, but there is no firmware for it, and then you need to replace the part, the motherboard, like, for 15,000 rubles. When the cost of a new vacuum cleaner is 20,000rubles, they refused to repair it. At the same time, we were not given either a receipt or a document stating that the vacuum cleaner was looked at, i.e. nothing at all.
I do not know if our vacuum cleaner was actually checked at all, since any passerby can say that the repair will cost a little less than a new vacuum cleaner.
And the firmware, by the way, as it turned out, exists (we clarified this when we gave the vacuum cleaner to another SC, more on that later).
We contacted the SC in Rostov, where it was repaired for 3000 rubles, eliminating another problem unrelated to the firmware. This was documented, I was given an act of work, all checks, etc.
We returned to the yarazbil service again, with a request to return 600 rubles, since their diagnosis was incorrect, which confirms the act of work of the Rostov CC, as a result of which the girl on the phone was rude to us and said "go to court." We did not go to court without any document from Yarazbil, we only wrote a complaint to the tax service about the lack of issued documents. Let the authorities figure it out further, and my 600 rubles will serve for the development of this company, since fixing a robot vacuum cleaner in Donetsk is another quest ... Good luck to everyone!)
See original · Русский
1
2
Vladimir Ihnatenko
Level 2 Local Expert
February 4
Without a mobile phone, it's like having no hands! Broke down)) My friends advised me to contact this service center. And you know, I liked it. The guys are real professionals, masters of their craft. Just a couple of hours - and the phone is as good as new! Satisfied! I am very satisfied! As they say, fast, cheap and angry! Thank you for your prompt and high-quality help!!! 👍
See original · Русский
1
Show business's response
Вячеслав Павлик
Level 2 Local Expert
May 21, 2024
I recently visited the center and was delighted! The staff is professional and polite, quickly diagnosed the problem and promptly fixed it. The repair was done efficiently, the mobile phone works like new. The prices are adequate, and the atmosphere is pleasant. I recommend the center to everyone!