The food is delicious, the portions are good, the place is interesting, spacious, the interior is beautiful, elegant, the view from the terrace to the city is magnificent, the terrace itself is beautifully decorated, cozy ... but the staff, to put it mildly, surprised. The stone faces of the two waiters - the waiter guy and the girl from the bar, not a word, not a smile, so inhospitable, as if we came to their house uninvited and demanded free food🤦🏼♀️ We were not met, we were not escorted, we sat down ourselves, we had to go ask for the menu - no one was in a hurry to offer us a menu... we ordered a ready-made sandwich and apple pie, and three dishes to order, water... the waiter brought water 15 minutes after ordering, dropped the bottle on the table, poured over the guests, the table, our things - and he didn't even apologize. With a stone face, another bottle was brought, the table was wiped after 5 minutes, the floor was wiped with water after 10 minutes. All this was done slowly, reluctantly, with a stony face. Not a word of apology for the whole process... For the ordered sandwich, which was also ready in advance and lay on the window, I had to run and ask for it to be brought faster. It was fundamentally faster for us (the younger brother was very hungry), so we took a ready-made sandwich, which eventually arrived only after 20 minutes… I understand, probably, the waiter wanted to observe etiquette and take out the food to all the guests at the same time, but then you need to ask how the guests want to serve the dishes: as the dishes are being prepared or all at the same time (in decent establishments they ask that)….Also, without waiting for the waiter, I had to get up and ask to bring my ready-made apple pie (from the showcase). To which the waiter asked perplexedly: "Are you going to eat it now?" I was even confused by such a question🤦🏼♀️🤦🏼♀️🤦🏼♀️... and the second bottle of water, and the bill also had to get up and go to ask ...sooooo slow service ... the bill was brought earlier than the second bottle of water, although 2 bottles of water were already indicated in the bill ... I had to ask for water again ...unobtrusive service, from the word "completely absent". Cafe manager, pay attention to this review. We have been to this institution many times before, everything was fine with the service, we are very surprised by this attitude today.
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4
Надежда Чулакова
Level 6 Local Expert
November 26, 2024
I liked the restaurant, it is very cozy, there is a terrace overlooking the river, it is very picturesque. The kitchen is good, the portions are large))) the price is average
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Ирина Головина @igo_up_golovina
Level 6 Local Expert
April 5, 2023
A cozy and conveniently located meeting place with Tbilisi friends. Beautiful interior, charming view of the city.
There is a good selection of desserts, and even I, who excluded sugar and flour, got a gastronomic pleasure - yogurt with honey and nuts.
The cafe serves dishes that are prepared in the hotel opposite, so you should only take sandwiches (it looks beautiful). My pumpkin salad was too cold. But once again, the specialty of this cafe is not the kitchen, but the view, interior, atmosphere and location. Friendly, attentive, positive staff).
Thank you and see you again in Tbilisi).