The staff is polite. There are sooo many vacationers in 2024 compared to the same period in 2023. There are many families with children. There is a children's 'water park', small, but the children are always happy. There is a shuttle to the sea and other buildings, a free shuttle runs three times a day to three shopping centers in the city. There is a feeling that there is not enough staff, but those who are polite always try to help. If something did not suit, then everything was quickly corrected at the first request. The beach is very large, there was enough space for everyone, everyone cleans the coastline. There are tennis courts, golf, horseback riding, volleyball on the beach, and water activities on the territory. There are restaurants on site, delicious. There are shops in the hotel, with beach accessories, hygiene products, some medicines on sale. I would like to have better WiFi on site. We checked into the room before the official check-in, at 9 a.m., but we could not arrange a late check-out, because there was a full check-in. One of the missed dinners (breakfast + dinner) was postponed to the day of departure and lunch was provided at the restaurant. It takes 30-50 minutes by taxi to the city center (depending on the trip). A good place to relax with children or just who wants to relax quietly and quietly, without the hustle and bustle of the city.
See original · Русский
1
Ruslan A
Level 10 Local Expert
October 30
The hotel itself is very pleasant, good staff, there is a Russian speaker, which adds comfort (but there is more than enough English), the rooms are very pleasant, the rooms are exactly 5 stars, the pools are cooled, but in the local heat you can cool more :)
But the all-inclusive program was very disappointing. Everything is so confusing that we figured it out only on the second day, despite the fact that we were there for only 4 days :) sad in general. In our understanding, everything should be much simpler, if you have everything turned on, then these are the things you can do, if you have everything turned on +, then everything is possible. But no :) the system is so complex that even the staff gets confused in it, and does not know what is possible in what is not, as a result, they constantly looked at the room number database and what its residents can do :) the guys have something to work on, of course.
Otherwise, it is far from the water, but there is a shuttle service, it is also far from the city, but there are buses.
We went on a corporate trip, for 4 days, as part of the "all inclusive+".