Kaspi Bank

Rating 5.0
271 rating
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83 reviews

Level 9 Local Expert
December 9, 2024
Well, what can I say? It is necessary to send girls from our Savings Bank to any branch of the Caspian Sea for an internship. Extremely customer-oriented service, the girls will always help and prompt. When making a card (if there is a Kazakh IIN), there is a card machine in the bank, that is, the process of obtaining a card takes 7-10 minutes
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Level 6 Local Expert
November 1, 2024
I really liked the service at the bank. Quickly, politely. And I also forgot my glasses. I was impressed by the cartomat. The personalized card was released "in front of our eyes." I solved all the questions in 15 minutes. Prosperity to the bank and well-being to the employees!
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Level 21 Local Expert
January 19, 2024
There are many young employees who politely and quickly help to get the necessary banking services. Nearby, literally 500 meters away, there is a public service center (PSC). If necessary, SIM cards can be issued in the same building, there are Beeline and Tele2 points on the floor below
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Level 22 Local Expert
December 23, 2024
Everything is fast, efficient, and competent. I definitely recommend it....
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Level 7 Local Expert
September 22, 2024
The staff is very friendly. They do everything quickly and super-competently
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Level 11 Local Expert
November 6, 2023
A great place , I opened a Caspi Bank card here quickly and efficiently ) The girls consulted and issued everything, visa without sanctions), what could be better)
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1
Level 10 Local Expert
June 29, 2024
Despite the significant occupancy of the branch, they served quickly, explained everything as clearly as possible, including on issues not related to the jurisdiction of Kaspi Bank. Thanks!
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Level 24 Local Expert
April 20, 2024
Good service, helpful staff. It's fast. There are benches for waiting your turn
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Level 3 Local Expert
May 1, 2024
I issued a card using a foreign passport from Russia. No queues, the girl immediately got to work, filled out all the documents, helped with the application. Then I also quickly got a card in the slot machine.
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Level 13 Local Expert
November 4, 2024
Very fast and high-quality service, thank you!
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Level 6 Local Expert
March 27, 2024
There were no queues in the department. The branch is convenient because there is a PSC and mobile operator salons nearby, and the necessary infrastructure to open a card
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Level 7 Local Expert
December 23, 2023
They are located in the city center. Polite, customer-oriented staff. The queue is small. I liked that it is possible to issue and print a personalized card in just 10-15 minutes.
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3
Level 8 Local Expert
January 21, 2024
Good location in the city center, helpful staff, everything is done quickly and professionally.
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Level 6 Local Expert
July 26, 2023
Hello, I would like to say a huge thank you to your employees who have a huge and kind heart. You should be proud that you have such employees. I won't write names in case it's impossible, but I just want to say thank you very much and bow low. We are home thanks to you. For the first time in our lives, we found ourselves in a difficult situation in another city, and with a child. Thank you big. I will remember you all my life and wish you and your loved ones good health. I really hope that my message reaches you. 😊😊😊
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3
Level 7 Local Expert
August 27, 2024
Kaspi Bank always works perfectly, no matter where the branch is located
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Level 7 Local Expert
October 10, 2024
It is convenient, the consultant is always on site, will help if something is not clear
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Level 14 Local Expert
June 5, 2024
Kaspi is a great bank. The application is very clever. There are many branches and ATMs. But not in Karabalyk, but it should be.
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Level 29 Local Expert
December 17, 2024
A good bank, cards work almost all over the world 👍🏼
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Level 12 Local Expert
February 27, 2024
As a customer of the bank, I am satisfied. What I would like to add is the opportunity for non-residents to open a deposit without personal presence through the application. Currency converter in the application at the current exchange rate, including dollars, euros, rubles, yuan. This is sorely missed.
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Level 11 Local Expert
December 12, 2024
Very convenient, located in the building of the Central Department Store
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Level 7 Local Expert
February 10, 2024
Fast service. There are 3 consultants in the hall. There is 1 cartomat - you can make a map in 5 minutes. There are 4 ATMs.
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3
Level 13 Local Expert
November 4, 2023
Can you tell me if suddenly all the structures collapse at the same time who will be responsible for it , what are the chances of the people ???? And suddenly there will be a war , what are the chances of Kazakhstan ????? Pablo Escobar what are the similarities of Nursultan Nazarbayev and what are the differences
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1
Level 9 Local Expert
June 29, 2023
Customer service at a high level, the waiting time is minimal, the staff is polite and friendly, the attitude towards customers is normal without complaints.
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1
Level 4 Local Expert
March 31, 2024
Good service, all issues can be resolved fairly quickly
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3
Level 9 Local Expert
October 19, 2024
they work quickly and treat visitors with respect
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Level 5 Local Expert
April 5, 2024
Quickly! Convenient! Everything is at a high level! Great staff!
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Level 10 Local Expert
December 25, 2023
Everything is clear. I came, updated the card in 2 minutes and left. You can serve yourself quickly enough.
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Level 9 Local Expert
October 25, 2023
A wonderful place, they helped to sort out the problem, many thanks to the young employee Anastasia ;)
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1
Level 5 Local Expert
April 11, 2024
The best bank in the entire post-Soviet space for individuals.
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Level 10 Local Expert
December 31, 2022
I opened an account very quickly. The girls from the staff are very good fellows. Everything was described in detail, everything was told. I am very satisfied with the service.
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1
Level 25 Local Expert
September 7, 2023
Everything was done quickly, it works conveniently, the only transfers are only in KZ and in tenge.
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Level 7 Local Expert
January 25, 2024
I have issued a map of the Caspian Sea according to the foreign passport of the Russian Federation, everything works without complaints! Thanks
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2
Level 8 Local Expert
August 13, 2022
Quickly and efficiently, professional and friendly, responsive staff. I came with a child and received a bank card in a very short time.
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3
Level 11 Local Expert
October 2, 2022
On August 24, I made an instant card here, there were 1.5 hours left before the bank closed, and at 17:55 the last person in front of me was accepted. I was supposed to leave this evening, and the manager (unfortunately, I forgot the name, with blond hair) went to meet me and accepted me at 18:20! It was very cool, thank you very much for your time. 🙏🏻
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3
Level 6 Local Expert
March 25, 2023
Very cool staff, helped to arrange everything, even distributed Wi-Fi from a personal phone, the TK in the office is very stupid, and I did not have the Internet at all! Thanks again, you're top 🙌😎
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2
Level 10 Local Expert
February 7, 2023
Excellent, fast, convenient, everything was explained, the map was given, minimum time, but maximum action
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Level 14 Local Expert
November 21, 2023
Feng Shui service, fast and high quality)
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Level 11 Local Expert
June 13, 2022
We issued a debit card at the branch. It is rare to find a more friendly team. Very fast and professional service.
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1
Level 10 Local Expert
April 7, 2024
I got the card quickly. Polite staff
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Level 6 Local Expert
May 2, 2024
They were served quickly and efficiently
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Level 5 Local Expert
November 20, 2024
The expectation is great .
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Level 10 Local Expert
August 23, 2022
The center of the city, a sought-after bank, but one manager for working with contracts and registration, the cash register is probably also one, I went to it. As a result, queues, long queues, queues on a weekday morning. There are three field employees hanging out in the hall, but they have little use.
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Level 3 Local Expert
November 16, 2024
Everything is fine!
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Level 8 Local Expert
February 20, 2023
thank you, Kaspi Bank, the staff is very competent and fast, I am glad to cooperate with you
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Level 9 Local Expert
September 26, 2024
A posh bank
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Level 8 Local Expert
April 7, 2024
Politely! The card was issued quickly!
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Level 15 Local Expert
August 7, 2022
The staff was pleased, explained all the conditions on the card in great detail, and the card was immediately printed on a special terminal.
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1
Level 8 Local Expert
February 3, 2023
Polite, kind staff.Everything is clear, they will tell you about the bank's tariffs and tell you how to use the application and the bank's terminals.
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1
Level 6 Local Expert
August 25, 2022
A convenient and thoughtful banking service option. You will solve any issues in half an hour, and you will receive a card. Well done!
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2
Level 6 Local Expert
March 15, 2024
Good customer service 👍👍👍
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