Kaspi. kz

Rating 4.9
517 ratings
Rate this place

156 reviews

Level 7 Local Expert
November 19, 2023
Very professional and client friendly crew. Willing to help with all the questions quickly and efficiently.
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Level 5 Local Expert
September 9
Very friendly staff, quickly opened a checking account for the resident, explained everything, answered questions. Thanks! (special thanks to the manager of Sholpan)
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Level 15 Local Expert
March 17
Excellent bank, excellent service. They opened an account with a Russian passport, and everyone was extremely polite and kind. They explained everything thoroughly, gave me a card right on the spot. Thanks!
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Level 7 Local Expert
January 15
The staff is very helpful. Cash withdrawals can be made without entering the operating room without queuing in 4 terminals. Convenient location
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Level 15 Local Expert
February 27
Good service, I was served quickly, everything was at the highest level, I liked everything very much!!!😁👍
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Level 11 Local Expert
November 3, 2022
For the first time in my life, I enjoyed interacting with government agencies.It feels like you're on another planet. Quickly, clearly, smoothly, politely, cleanly! Big, no Huge thanks to the Government of Kazakhstan for such work!
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Level 16 Local Expert
October 22, 2023
Caspian Bank works a lot in this area, services are well established, the format of accepting customers has changed, there is an electronic queue, employees are trained now not as before.It is necessary to create a customer service service, mainly to eliminate online/video calling services.
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Level 5 Local Expert
August 10, 2023
The bank made a very good impression - the service was clear, polite, the staff helped me register online and get a card, as well as redirected me to one queue number and in a short time I completed all my tasks. A very modern level of training and friendly attitude.
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Level 12 Local Expert
March 31, 2023
I issued a card for non-residents. Instant service, there is a cartomat where the card is printed immediately. You need an IIN, an INN, a local SIM card and a passport. Thanks a lot to the staff! very pleasant people to talk to.
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Level 6 Local Expert
August 11, 2023
The card is issued instantly. For non-residents, you need a local phone number, IIN, and a foreign passport.passport. Everything goes as quickly and kindly as possible.
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Level 8 Local Expert
March 17
How can we be without the Caspian Bank. The staff is adequate, but the queue can be very long. Recording online through the app would be great.
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Level 27 Local Expert
May 17, 2023
Stylish, modern, bank office. The most convenient is the instant issue of a bank card. Cool mobile app. In general, it is very similar to Alfa-Bank
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Level 6 Local Expert
November 4, 2023
Kaspi is the best bank that I know! Employees solve problems quickly and clearly! Well done!
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Level 8 Local Expert
April 8, 2023
A cool bank.It is very convenient and easy to do all operations with their card. There is even an announcement point. There is only a very small limit on withdrawing money and transferring money. And as it is, everything is normal
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Level 9 Local Expert
September 8, 2022
The largest bank in Kazakhstan in terms of a network of cash desks, payment terminals, and ATMs. The most convenient online payment application. They are very creative in their approach to conquering the market. The easiest conditions for issuing loans. Very good installment and e-shop programs. There is a pulse, there is a job, there are no delays. You will receive a loan of up to 1 million tenge ironically. These are the advantages. Cons: No mortgage. If there is one unsecured loan, the second one will be much more expensive (x2) in interest, and the third one will be simply bonded (about 100% per annum is not a joke) the amount does not matter (a robber from the street will seem like a kind uncle to you).
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Level 6 Local Expert
March 10
The staff who meet in the hall are too inexperienced, after all, it is necessary that there be at least one experienced specialist in the hall
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Level 7 Local Expert
September 15, 2023
A great big office. Employees immediately offer help with the desired services. I received the card without any problems and almost immediately. I recommend the department.
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Level 5 Local Expert
January 24
I do not recommend it at all! One day of loan delinquency is plagued with calls and threats. By law, they have no right to call, but they will even call all relatives.
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Level 8 Local Expert
March 10
Well, this is Kaspi. It's always good there. Sometimes there is a queue, but that's because, in principle, it's good there
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Level 12 Local Expert
January 17
The staff is very friendly and welcoming. I was offered coffee for the first time while waiting in line. You don't expect this from a bank branch
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Level 16 Local Expert
January 10
A good bank. Polite and beautiful employees. Keep it up. Thank you.
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Level 7 Local Expert
March 18
There are always a lot of people The bank's employees are always polite and courteous
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Level 15 Local Expert
January 4, 2023
Polite staff with sincere smiles and a desire to help. While I'm writing about them, I remember what a passerby said at the bus stop: "Contact us!They will always help you!!!. And yes, that's right. In any institution, they treat you with respect and are ready to help you!
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Level 12 Local Expert
March 20
Everything is fine, the main thing is Parking)
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Level 10 Local Expert
November 14, 2023
Good service, absence of long queues. Of course, on the day of my visit. On other days, M.B. in a different way.
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Level 12 Local Expert
January 10, 2023
Very good service for both individuals and legal entities. Friendly staff, comfortable waiting in the hall
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Level 6 Local Expert
April 29, 2023
It was necessary to throw money into the Caspian Sea, but there were small bills.the cashier said that they would change it, but they would take a percentage for it. It's interesting.is it legal when the cashier changes small money for large ones and takes a percentage from it?
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Level 6 Local Expert
December 5, 2022
Excellent service! Everything is clear, everything is clear! I issued the card in 15 minutes and the machine was made for 30 seconds! Thank you very much!!!
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Level 13 Local Expert
February 29
The usual place, it is convenient to visit the republic
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Level 19 Local Expert
April 1, 2023
Where is Kaspi's parking lot? And why is it paid? There is not enough money? And the queues for service? It's just a caper, you pay them money and still stand in line, so is it possible???
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Level 8 Local Expert
May 24, 2022
Great, great, and great again! The best bank, the best service! An exemplary bank! And the location is very convenient!
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Level 10 Local Expert
October 23, 2022
The service is good, the waiting time can be long, but only sometimes, mostly they serve quickly. The staff is normal and the attitude towards customers is good
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Level 7 Local Expert
January 17
Kind people, they delay the game, penguins in the aquarium and polar bears!
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Level 24 Local Expert
October 19, 2022
Excellent compartment, bright and spacious. We came to open the card in the afternoon, we sat in the queue for 5 minutes, then 5 minutes registration with a specialist and printing the card for 3 minutes with the queue together.
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Level 5 Local Expert
July 2, 2023
A normal bank, happy birthday. Veterans are given a gift on Victory Day, invited to a tea party
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Level 7 Local Expert
January 1
I made a card here Very good staff
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Level 8 Local Expert
December 2, 2022
As always, everything is at the highest level with Kaspi. The only thing is, sometimes managers are incompetent. You come for help, and in the end you do everything yourself under the gaze of a pair of manager's eyes
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Level 10 Local Expert
December 15, 2023
Prompt and high-quality service
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Level 12 Local Expert
June 19, 2022
Problems are solved only by Slavic girls. I struggled for an hour, until a Slavic consultant came up, found out what the problem was, went to the boss, clarified everything, took the cashier to the Slavic woman and she did everything. Job for 5+ well done, sorry I didn't remember my name.
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Level 9 Local Expert
July 31, 2022
I've been there several times. They were served quickly. The card can already be received from the terminal. There are all terminals and ATMs. And if I'm not mistaken, this is the main office of Kaspi Bank.
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Level 9 Local Expert
March 25, 2023
Recently, I just saw such an operation as depositing cash through the Caspian term, everything.., and.... for everyone🔥
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Level 16 Local Expert
June 6, 2022
It's very cool, everything is done, the office is in plain sight. The cartomat is in the hall and everything is done online. I really liked it.
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Level 9 Local Expert
February 17
The staff needs to be trained , companies need to be engaged in personnel☝️
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Level 6 Local Expert
March 11
Everything is very good thank you
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Level 8 Local Expert
April 28, 2022
a good bank, fast and high-quality service, pleasant staff, cozy atmosphere
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Level 6 Local Expert
December 4, 2023
Quickly, professionally, politely
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Level 2 Local Expert
July 20, 2021
Yesterday, 07/19/2021, I was with my daughter at Kaspi Bank in Nursultan, 8 Imanova Street, and we were there twice a day, I did not remember the names of the managers, but I know the names Aigul and Adina, they showed us the highest class of service, polite, very competently untied the knot of issues that we got into.We were very satisfied with the quality of service, because my daughter and I were served in banks in Japan, China, Germany and the USA, but our girls showed the highest class.I am very grateful to the management of the bank, which has educated such talented employees!
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May 1, 2022
Against the background of the general level of service of Kaspi, this branch is clearly losing out. The atmosphere is more similar to the average district PSC. The building itself is not designed for such a large number of employees and visitors.
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Level 11 Local Expert
September 7, 2022
A functional office, how many times I've been there - we always tried to provide the service well and quickly.
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Level 7 Local Expert
July 10, 2023
A department where managers can solve almost any problem
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