Kaspi. kz

Rating 5.0
667 ratings
Rate this place

194 reviews

Level 5 Local Expert
December 12
A good bank, one of the few where a Russian can quickly get a visa card. Friendly staff. The card registration procedure took 15 minutes.
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Level 12 Local Expert
November 6
The most advanced bank in Kazakhstan and beyond. The service and capabilities are excellent. There are many ATMs and branches themselves. The app is great.
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Level 10 Local Expert
October 20
There was a queue at the ATM. There were queues at each ticket office. There were queues at each bank employee's desk. There were no staff near the ATMs. The attitude towards customers is polite and detached. I was glad that Kasri Bank works on Saturdays
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Level 4 Local Expert
June 23
I liked everything very much, the quick registration of the account and the issuance of the card. Adequate , competent specialists who know their job . I recommend it to everyone, I will definitely stop by next time.
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Level 11 Local Expert
December 11
Convenient location of the office! There are not many people. At the same time, the number of visitors directly depends on the time of day. At the entrance, they will ask the purpose of the visit and help you get a ticket. The room is clean, the staff are neatly dressed and always polite!
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Level 6 Local Expert
July 16
The waiting time is minimal, the service is good, the attitude towards customers is polite, competent, that's the minus, ATMs do not all work
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1
Level 12 Local Expert
May 15
Super bank. And great staff. Everyone helped. The map was made quickly. We helped to download the application, we did everything. Explain everything in a friendly way. Cool.
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Level 9 Local Expert
July 11, 2023
I really like.It's convenient, the guys are polite, clean, the waiting time is normal. The consultants are very polite, they will explain everything and show you.The location is very convenient, there is everything nearby: pharmacies, cooking, doner, shopping center... etc.
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Level 9 Local Expert
December 3
The convenient location, the number of ATMs and the complete absence of queues are huge time savings
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Level 5 Local Expert
March 22
Highly professional employees of the bank. Very respectful attitude towards customers and their problematic issues. The service is high-quality and fast. The score is excellent!
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3
Level 16 Local Expert
July 20
a good bank , issued the card in 10 minutes , responsible friendly staff
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Level 13 Local Expert
September 9, 2023
The location is convenient, the managers are nimble and always ready to help. On the downside, it can sometimes be crowded, especially at lunch. Otherwise, no complaints.
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3
Level 13 Local Expert
February 25
An excellent bank, it takes 10 minutes to issue a card and open an account and the presence of : IIN, Kazakh phone number and passport, really 10 minutes and voila .... You will print out the card yourself, in the card room ... the staff is responsive and competent.
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Level 19 Local Expert
October 16
I found myself without Internet in the city, the girls helped, and used the Internet to call a taxi to the hotel.
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Level 9 Local Expert
May 6
A good bank. Everything can be done quickly. The only thing near the employees who meet can be a queue. The staff themselves are polite.
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Level 2 Local Expert
February 10
On February 5, I went to the bank and wrote a statement that money had been sent to me by mistake from another bank. On February 8, the bank withdrew money from my account, and on February 9, they withdrew the same amount again and put me in the negative. Why was that money withdrawn twice? How many nerves have I spent... 🥴
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2
Level 6 Local Expert
February 21
A good bank and a convenient application for payments and transfers. Fast service with friendly staff.
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3
Level 30 Local Expert
November 22
I was in this branch. The network itself, including this bank, are the first in my personal top. I recommend
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Level 10 Local Expert
January 1
I bet the bank itself perfectly!!! But put things in order with scammers and all sorts of scammers pestering people near ATMs!!! Security is not working at all, there is lawlessness going on! People be careful not to agree to transfers with strangers!!!
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Level 10 Local Expert
May 13
There are always a lot of people, but for that you can make a map quickly and solve everything, serve quickly
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Level 6 Local Expert
September 17
The staff are kind and very Are you satisfied with the quality of your work
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1
Level 4 Local Expert
April 4
Fast, simple, convenient. The responsive staff explains everything in an accessible way.
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3
Level 11 Local Expert
July 21
Very calm and professional staff
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Level 10 Local Expert
August 26
I've been on business several times, the girl consultants do a good job with the task. The ticket office also works promptly.
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2
Level 8 Local Expert
June 7
There are many terminals in this branch of Kaspi Bank, there are no queues, everything is operational, I went in, I took it off/I dropped it off and went on about my business 👏
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Level 7 Local Expert
April 11
The staff is friendly, they will tell you everything, they will order, they will help with any request
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3
Level 6 Local Expert
May 30
A good bank , they serve you quickly , they give you a card right away , I don't even know what else to say , maybe I was so lucky)
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3
Level 9 Local Expert
March 21
Convenient location. There is a card machine and ATMs. Everything is fine
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2
Level 10 Local Expert
June 30, 2023
A good bank. Fast service. Attentive staff. My husband and I were helped very quickly, within ten minutes we solved all our problems.
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1
Level 5 Local Expert
December 1
A good branch, convenient for people.
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Level 8 Local Expert
July 5, 2023
There are a lot of people at ATMs, especially all ATMs at the exit and it is not safe, they can easily snatch money from their hands and run out and there is no normal security. So I do not advise you to be there with large sums.
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Level 7 Local Expert
May 4
I opened an account and made a card in this department, everything went very quickly and professionally.
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3
Level 9 Local Expert
October 29
today it is impossible to imagine how they managed without Kaspi three years ago. The service at the bank's branch is automated, safe and fast.
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Level 8 Local Expert
August 14
I've been there often, but there are always a lot of people
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Level 18 Local Expert
June 14, 2022
Large spacious compartment. There are many ATMs and terminals inside. Several currency exchange offices. Good security. Friendly staff, competent managers. The location is the narot of the green bazaar.
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Level 8 Local Expert
December 21, 2023
They solve issues very quickly, how many times they did not come, never waited in line, everything was fast and efficient, they received the card in 10 minutes
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3
Level 12 Local Expert
January 26
Fast service. The card is printed instantly. The staff is friendly
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1
Level 9 Local Expert
November 28
The bank is very convenient for customers..
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Level 13 Local Expert
July 23
They issue a card to citizens of the Russian Federation very quickly!
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Level 10 Local Expert
December 7, 2023
A great place to be. But there are so many people that there is a queue at an ATM or at the transfer / issue of a card for 15-20 people
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3
Level 6 Local Expert
May 3
There is no air conditioner here, or it never works at all. You come in from the street, the stuffiness is strong .
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Level 11 Local Expert
April 23
Many terminals, fast service,convenient
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Level 18 Local Expert
November 11, 2022
It's a walk-through place, so there are a lot of people. There is a queue of 10 people at each ATM and not all ATMs are working at the same time. There were also crowds of people in the hall. If there is an opportunity to go to another branch of this bank, do not miss it.
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Level 22 Local Expert
February 28, 2023
Unlike the bank itself, its application and functionality, the possibility of transfers and payments, Caspi branches are a pain - queues to ATMs are always there. This office has a worse situation than others, as there is a bazaar nearby…
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Level 12 Local Expert
March 19, 2023
The customer service is excellent, the staff are polite young people, they will always prompt and help. Thank you.
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3
Level 14 Local Expert
May 22
Good bank branch, fast service, thank you
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1
Level 9 Local Expert
June 21, 2023
Friendly service, respectful and friendly attitude. Everything is great
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3
Level 7 Local Expert
July 9, 2022
The bank is certainly very advanced. Perhaps the most advanced of all Russian and Kazakh banks. The main advantage is the speed of solving issues. In fact, McDonald's is among the banks
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Level 18 Local Expert
December 8, 2022
Very convenient, fast and courteous service! Well done straight up. I was pleasantly surprised
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Level 8 Local Expert
January 29
Excellent department , everything is very fast .
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