Friendly and helpful staff, fast and professional service. I really liked the quality of service. The registration and issuance of the card took no more than 10 minutes.
Remember that in order to issue a card to citizens not from Kazakhstan, an IIN and a local SIM card must be issued, which is done in total in 3-4 hours.
See original · Русский
Куаныш Астанинский
Level 14 Local Expert
May 15, 2023
Very responsive and attentive staff, always ready to help, competently explains everything and promptly works out any questions that arise. Well done!
See original · Русский
1
Гульмира Избасова
Level 15 Local Expert
November 12, 2023
There's always a big queue here. Parking is problematic. In general, the department is working satisfactorily. Clean and comfortable.
See original · Русский
Show business's response
Олег Елгин
Level 3 Local Expert
May 17, 2024
Excellent service, the staff is also tactful, the attitude towards customers is excellent.
See original · Русский
Show business's response
Данияр Уразымбетов
Level 2 Local Expert
November 2, 2023
I will not be able to log in to account transactions in the application. The word appears in English in translation, the mapping function returned the shell value. I called the operators, they said that my phone model (Huawei) does not support. Now what should I do? There is no way to buy a phone (((
See original · Русский
2
Gaya Mama
Level 9 Local Expert
April 25, 2023
Dear Management Kaspi.Kz !!
Explain to me and the citizens of our country, since when have Online payments (payment for services/goods on the Internet) started to charge/charge a commission as a transfer to another bank's card???
Why do I have to pay you a commission for paying in an online store with commissions already turned off and also your commission from your bank card???
If your service Transfers are sitting in a completely different tab in your personal account!
I consider this theft or robbery on my card on your part!
Please contact me and return my hard earned money for your additional commission (your managers also don't know what to call it)
See original · Русский
1
Николай Головченко
Level 21 Local Expert
December 31, 2023
A great bank. Everything is fast and simple. Card issuance in 10 minutes. The staff is friendly, there are no queues.
See original · Русский
Александр Романив
Level 13 Local Expert
January 9, 2024
An excellent national bank! Having a certain "weight" in the country. Lots of different bonuses and amenities!
It's a pity, only in tenge accounts (((
See original · Русский
1
Елена Савельева
Level 9 Local Expert
February 27, 2024
Cool department! the managers are polite, fast service
I issued the card quickly enough. I recommend a convenient application
See original · Русский
Гульмира Сансызбаева
Level 13 Local Expert
December 23, 2023
It's cozy, the service is good, thank you Caspian Bank for having you with us
See original · Русский
Serj SS
Level 6 Local Expert
December 7, 2023
Friendly and friendly staff are not intrusive
See original · Русский
1
Анастасия .
Level 6 Local Expert
January 16, 2023
Pleasantly surprised. It took 10 minutes from the moment I entered the bank to receive the card. Very polite and professional staff.
See original · Русский
2
Show business's response
Gera0211
Level 6 Local Expert
May 23, 2023
The service is at the highest level. They used to run after consultants, now they're after us. All problems are solved at once
See original · Русский
2
ТОО Zaiwoo
Level 5 Local Expert
August 22, 2023
I see the Caspian Sea, I put 5. Now, if they hadn't also given loans to ludomaniacs on the right to the left, then I would have put 6
See original · Русский
2
Show business's response
Marlen Baisholakov
Level 2 Local Expert
July 12, 2022
There are no words, only emotions!;(when the turn came, the number of the person who came for me in 10 minutes lit up;), and when I asked the bank manager a question, they said he had the status of a VIP client) does this happen? Or, as always, the head of the department is an illiterate girl who pressed his number)?
See original · Русский
2
2
ASSEM KAIRBEKOVA
Level 5 Local Expert
November 8, 2023
Service, convenient location, work schedule
See original · Русский
1
Show business's response
Олег Очкур
Level 10 Local Expert
July 20, 2023
I have already visited twice and both times clearly, quickly and without delay.
See original · Русский
Айсулу М.
Level 5 Local Expert
March 2, 2024
An ordinary branch of the bank. There were no queues during the visit.
See original · Русский
Show business's response
naz e.
Level 3 Local Expert
August 4, 2022
Terrible bank, disgusting employees (((
Today they called and yelled that my sister was not closing the loan! It's like my loan and I'm not paying!!!! It was possible to explain it in a human way ! Fire this employee!!!!!!
See original · Русский
2
4
Адель
Level 6 Local Expert
October 22, 2022
Responsive staff, maximally attuned to customers and will tell you everything about all questions.
See original · Русский
Vladimir Leontiev
Level 13 Local Expert
May 20, 2023
The staff is very friendly. Thank you to the female employees.
See original · Русский
2
Валентина Козулина
Level 7 Local Expert
December 13, 2023
Not a bank, it's super. Thank you so much for being there.
See original · Русский
1
Olzhas Syzdykov
Level 4 Local Expert
July 17, 2022
Very convenient RKO with a postomat. It works around the clock. Access to terminals and terminals via a card reader.
See original · Русский
3
1
Андрей Степин
Level 16 Local Expert
July 11, 2023
A good course. I recommend. But monitor the currency market.
See original · Русский
Манара Таутаева
Level 6 Local Expert
February 26, 2024
The girls are nice. Polite
See original · Русский
Show business's response
Агро-Стимул
Level 15 Local Expert
October 25, 2023
Good staff responsive
See original · Русский
Кыпчак!
Level 9 Local Expert
March 5, 2023
Excellent service! Well done, keep it up!
See original · Русский
3
Show business's response
Юлия В.
Level 3 Local Expert
November 24, 2023
Polite staff. Everything is 100%
See original · Русский
1
Show business's response
Андрей П.
Level 11 Local Expert
February 13, 2024
A great convenient bank
See original · Русский
Show business's response
Алма С.
Level 6 Local Expert
February 14, 2023
We were served quickly and everything was as polite as possible.
See original · Русский
2
Show business's response
Make Donsky
Level 15 Local Expert
September 26, 2021
I love being served in this branch. There are always few people, there are no queues. The service is fast and friendly 👍
See original · Русский
3
Show business's response
Абдугали Абдуали
Level 23 Local Expert
February 7, 2022
Excellent bank, courteous staff, fast and understandable service.
See original · Русский
Show business's response
Ерлан Осанков
Level 5 Local Expert
November 23, 2022
A bank branch where it is almost impossible to get to at lunch due to the huge queues.
See original · Русский
1
1
Руслан Ахмиров
Level 23 Local Expert
February 9, 2024
Kaspi well done
See original · Русский
Show business's response
K
Level 12 Local Expert
October 10, 2022
A very sluggish branch. I've been waiting in line at the checkout for over an hour, and the cart is still there. There are a lot of annoyed customers around, the operators are not able to help, a lot of people just leave, swearing at this unfortunate institution.
See original · Русский
1
Салия Омарова
Level 8 Local Expert
November 4, 2022
Convenient location. But there is only one ticket office 🥴
See original · Русский
1
Жаннат 1965
Level 9 Local Expert
August 12, 2022
Attentive staff. They work quickly.
See original · Русский
3
Abzal Dossym
Level 8 Local Expert
January 31, 2023
The most adequate department with qualified specialists.
See original · Қазақша
1
Assel K.
Level 4 Local Expert
July 27, 2021
There are fewer queues than, for example, at Dostyk. As well, the bank's employees, as in all branches of Kaspi Bank, are friendly and smiling
See original · Русский
3
Show business's response
Денис Доронин
Level 8 Local Expert
September 26, 2022
Disgusting service, the girl who drops coupons is a terrible boor
See original · Русский
1
Алексей Мартынов
Level 14 Local Expert
October 5, 2023
Good department
See original · Русский
Николай З.
Level 23 Local Expert
December 2, 2022
Hooligans, in a word, are one thing on TV, in reality another
See original · Русский
Александр Соломин
Level 4 Local Expert
August 14, 2022
It was convenient and quickly arranged, there was no queue.
See original · Русский
3
Show business's response
Рафаил Шакуров
Level 3 Local Expert
February 4, 2024
Comfortable
See original · Русский
Шынар Жетписова
Level 4 Local Expert
February 17, 2022
I've been in several times. It is clear that the staff is trained. Well done.
See original · Русский
3
Алексей Черняев
Level 23 Local Expert
September 29, 2022
I do not know why they give numbers if it is clear that they will not be in time for this day. At the same time, for some reason, these numbers do not apply the next day