We were there for the third time, but it became terrible. The queues are huge, there is only one ticket office, and tickets are also received by booking travel agencies. At the same time, the old ticket window remained in the lobby, where travel agencies could serve separately. Or even better, start selling tickets online and skip by QR codes. The worst thing is that turnstiles are installed at the boarding gate for passing through cards and barcodes, which are disabled and a male usher is sitting. We won't bring anyone else here for the fifth time until the situation is fixed. At the entrance before boarding, the stuffiness is terrible, there are a huge number of people and there is nothing to breathe, three hanging fans do not save from anything.
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Sergey Kvita
Level 20 Local Expert
August 20, 2024
There is a long queue in the season. There is nowhere to hide from the sun. Cash only. Without a tour queue, accordingly, your waiting time may greatly increase.
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Сергей Юрьевич
Level 20 Local Expert
November 19, 2023
Separately, it is necessary to note the cash register that sells prapo for photo and video shooting in the cave. The hall is quite normal, not a bad repair. But there could have been more benches.