We were there for the third time, but it became terrible. The queues are huge, there is only one ticket office, and tickets are also received by booking travel agencies. At the same time, the old ticket window remained in the lobby, where travel agencies could serve separately. Or even better, start selling tickets online and skip by QR codes. The worst thing is that turnstiles are installed at the boarding gate for passing through cards and barcodes, which are disabled and a male usher is sitting. We won't bring anyone else here for the fifth time until the situation is fixed. At the entrance before boarding, the stuffiness is terrible, there are a huge number of people and there is nothing to breathe, three hanging fans do not save from anything.
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Sergey Kvita
Level 20 Local Expert
August 20, 2024
There is a long queue in the season. There is nowhere to hide from the sun. Cash only. Without a tour queue, accordingly, your waiting time may greatly increase.
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Сергей Юрьевич
Level 20 Local Expert
November 19, 2023
Separately, it is necessary to note the cash register that sells prapo for photo and video shooting in the cave. The hall is quite normal, not a bad repair. But there could have been more benches.
See original · Русский
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Юлия Саварскова
Level 7 Local Expert
September 27, 2023
We stood for about an hour, first there were tickets for 12:40, then for 13:40, a man came up without a queue, took 16 tickets for the whole tour, and they ended, the next one at 14:40. They didn't wait three hours, they left. Well, the attitude..
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1
Сергей Шнуров
Level 17 Local Expert
September 15, 2023
We were in caves a year and a half ago. I liked everything. I wanted to visit with my son this year. But the queue at the checkout discouraged all desire. There was a queue for 50 meters.
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1
Юлия Юшина
Level 8 Local Expert
August 11, 2022
It's a complete madhouse travel agencies book and sell tickets only to them
It's a mess
The administration is not
working well
After standing in line for 2 hours after lunch, the tickets ran out
The heat the children are tired
There was almost a fight in the queue
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РуслаН
Level 10 Local Expert
January 29, 2022
An interesting tour, but only for one time. There is nothing there that wow and I want to review. It is very problematic to buy a ticket, everything is booked in advance by the guides, and ordinary customers have to wait a very long time.
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Григорий Просто
Level 7 Local Expert
June 27, 2022
It 's worth a look once , if you 've never been to the caves . Ticket price 700₽ ( June 22 ) Cards are not accepted , but there were ATMs nearby
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Екатерна Туркова
Level 9 Local Expert
July 5, 2021
The cashiers are polite, work quickly, and handle the flow. There is a big disadvantage of not accepting cards!!!
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Ivan
Level 13 Local Expert
July 31, 2022
One ticket office and about 100 people in line, horror((((((