The worst Internet. There are always some debts that employees cannot explain. They independently reconnect the tariff without the subscriber's knowledge and claim that the subscriber did it himself. Now we have discovered that two more extraneous numbers are being fed from us, but Kazaktelecom refused to delete them, offered to switch to another tariff, but you will pay a fine....... which ...... from where ...... it is not clear. Hide
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Бибисара Кабышева
Level 3 Local Expert
March 21, 2024
I was at the branch on March 21. A pleasant atmosphere, the cameramen girls in a beautiful uniform with national symbols. Dear Shadiyarbek Aruzhan, who is ready to help with any question, thank you very much. The service operator, Ospanova Layla, accepted my request, listened carefully, and suggested all the points. The service is at a high level. Rahmet, Layla, for your competence and speed in completing the task. Nauryz by meiramy kutty bolsyn!
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Сергей П.
Level 9 Local Expert
November 6, 2024
Fast service. They changed my Internet tariff to a more profitable one. And the speed became higher. Thank you all!
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Л Х
Level 11 Local Expert
August 31, 2024
A worthless organization. The most important guard there. Which sometimes gets into the work of the staff, the staff itself can hide important information for pensioners when it comes to paying for services and discounts for this category. I came across it myself, but I knew about the action, but it was not mentioned anywhere. That's how they hide it, but they always remind you about the promotion.
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Василий Гаврилов
Level 4 Local Expert
February 13
Thanks to the girls, they are always ready to help, explain, and provide courteous service.
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Серёга Ренц
Level 7 Local Expert
May 23, 2024
I thank the managers for the quick and high-quality selection of equipment, registration of the application, a pleasant attitude always causes good emotions!👍
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Amina B
Level 8 Local Expert
April 11
Maintenance is the norm, BUT THE BUILDING HAS THE SAME INTERIOR AND EQUIPMENT AS IN 2008
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Гульнур Касымова
Level 8 Local Expert
October 12, 2023
I came closer to 13 o'clock. Of the 4 operators, only 1 was accepted. Fortunately, there was only 1 person in front of me (1 was already serviced), so the turn came relatively quickly. The receiving girl was unfriendly, literally every information had to be extracted from her.
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Аида Жумадилова
Level 6 Local Expert
December 30, 2024
The polite young guy is sitting on the left corner, thank you!
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Ramil
Level 10 Local Expert
June 10, 2023
The local organization, the level of service is weak, apparently the salary is the same. The quality of Kaztelecom's services is below average, if there is an alternative, it is better to choose something else.
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Елена Ломакина
Level 11 Local Expert
July 23, 2023
I went there to disconnect from them, because they did not want to provide me with a paid service. Thank you that the employee accepted my application and disconnected within 3 days. Three days later, I received and paid the final payment. I hope there will be no surprises.
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Юлия Кучваровская
Level 6 Local Expert
February 29, 2024
I went for 3 weeks about the recalculation (they were credited incorrectly due to their fault)and still the issue has not been resolved!
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Татьяна П.
Level 10 Local Expert
June 12, 2023
I was the only customer in the department on Saturday. They were served quickly and politely. Lucky, I guess.
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Павел Берковский
Level 26 Local Expert
February 4, 2024
As usual, the queue lacks operational communication with the client
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Анастасия Фомичева
Level 10 Local Expert
February 14, 2022
The worst Internet provider!!! Service at minus 200%
It is in this branch that there are simply no words, what a horror! They asked us to replace one number with another, in the end they just connected an additional number to us! And at the same time they assure that they have done everything! It's just awful!!! If there was another provider, I would love to switch! Please advise me if anyone knows
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наталья петрова
Level 4 Local Expert
October 30, 2023
Well, as without Kaztelecom. Good service
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Александр Д.
Level 7 Local Expert
May 15, 2021
I have not yet received a response to my written complaint about unauthorized access to my personal account and data changes!And it has already been much more than the promised 10 days!I hope they know the Law on the consideration of complaints and applications!??? A written statement entails an identical response within the time limits prescribed by law!!!
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Андрей Ч.
Level 3 Local Expert
May 31, 2023
Terrible company! Like everything related to the state!
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sergei qee
Level 4 Local Expert
November 25, 2022
There is no worse institution)). The accruals are a mess. They constantly pay debts and penalties
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Гульмира Абликимова
Level 7 Local Expert
December 21, 2022
The most terrible institution .service 0.There is only one employee working in the hall 5.the quality of the services provided is poor
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Рустам Рустам
Level 9 Local Expert
August 26, 2023
Low number of services
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Сергей Цвых
Level 5 Local Expert
January 22, 2022
they cheated , they found their deception , they will return the money I do not know
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Роман
Level 13 Local Expert
February 6, 2020
Dogs are stooped! Why is the service connected by phone, but you need to abandon it to waste time in hourly queues?!
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Татьяна Х.
Level 8 Local Expert
February 8, 2020
A large bright room. The service is different..therefore, 4 stars
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Nastya Aslamova
Level 5 Local Expert
February 13, 2020
The worst staff.
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Тимофей Пацера
Level 8 Local Expert
January 2, 2019
You are fascinated by the service and services that cannot be excluded and you are forced to pay!