There are no advantages, the organization is terrible, I sent parcels through them, I couldn't accept them myself, I call on the phone and ask the courier to take it to the specified address (on the parcel) and give it to the person at the address, they asked for a notarized power of attorney, it's just nonsense, they don't want to go to a meeting and help people, everything is done without giving a damn and to harm people. I would like to ask the staff a question, if you are so annoyed by your place of work and you don't like it so much, why do you work there? Get away from there and don't ruin other people's lives! Disgusting courier service!
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Валерий Шатов
Level 17 Local Expert
November 27, 2024
My wife and I were sending a package to the USA. We really liked the service - they told us everything, showed us, explained, helped us fill out the address, picked up a suitable box. Well done quickly, clearly!!!
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Андрей Андреев
Level 2 Local Expert
January 21
Very, very bad. We intercepted a package from the Subject that was supposed to arrive at Jana Post, and of course it was not delivered.... how can this be, I can't receive a package for a week, no one is responsible for anything, everyone is nodding at each other, it's very bad.
I need to ask the Subject so that they don't receive orders through the mail, I had Jean's post, why it got to the mail is unclear. Melancholy in one word. The service is not operational....
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1
Диана Дюсембаева
Level 3 Local Expert
July 26, 2024
the service is disgusting, the tubes are thrown, my parcel is paid to the door, the status is "delivered", but no one delivered it!!!!! I don't know where the parcel is, I received a message that the parcel was delivered on 25/07 to Raimbekov's address, this is the address of the branch, and then they indicated in the status that they delivered it to me when there was no delivery!!!! the call center doesn't know anything either, the worst service!!!!
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4
Азат Н.
Level 3 Local Expert
July 20, 2024
Terrible company! I was supposed to have two packages delivered to my address. I look at the tracking by the track code, writes that the parcels have already been delivered. I call the call center, where a woman says in an insolent tone and a hoarse voice - come and pick yourself up at 158B Rayymbek. I try to explain something to her, she hangs up. The service is just tin! I wonder why they haven't been closed yet!?
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4
Tanya L.
Level 3 Local Expert
March 21
the service was disgusting, I stood in line for 40 minutes, the staff absolutely do not know how to properly organize the parcel delivery process
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1
249493 Калинина
Level 3 Local Expert
June 27, 2024
Horror. Horror. and bullying of the client. I have to drive across town to this branch. Time. The money is spent. But the package was not given out. They promised to send it by courier. Then you can't. It is impossible to redirect to a branch closer.What a mess this is. The client is not considered, calls are not answered. Put things in order. !!!
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Andrey Ivanov
Level 5 Local Expert
June 19, 2024
It's just terrible. I came for the package. I waited for 4 hours and didn't get it. The department is small, there is no order and digitalization. Everyone is angry, both employees and customers. It feels like I got to the post office in the 80s. Although even then there was more order.
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4
Андрей Брук
Level 6 Local Expert
January 26
Good polite people, kept the parcel longer than it should have been, and did not want to return it to the sender. Thanks
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Раушан А
Level 2 Local Expert
June 29, 2024
They were supposed to deliver it home, a notification came that the parcel had arrived, 10 days passed-silence, went to pick it up-look on the shelf yourself, and there is a huge pile of other parcels...Find it yourself, bring it yourself, the service is at a low level
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1
Николай Пивнев
Level 11 Local Expert
March 29
The department is good, but the staff is extremely slow. Parcels can take weeks to arrive.
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Ирина Хватова
Level 14 Local Expert
July 18, 2024
I didn't like the service, I stood for 1.5 hours to receive the parcel. As a result, they brought me home later, no one said that the parcel was handed over to the courier. Disappointed.
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Елена Ткаченко
Level 8 Local Expert
October 9, 2024
It was a sad experience, I left a long review, but it was deleted 😂🤦 disgusting
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Азат Бекбосынов
Level 6 Local Expert
March 29
Service, Parcels, Staff, everything is super
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сергей грешилов
Level 7 Local Expert
March 24
Well... if someone needs a package over the hill, then here, to serve 100%
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Олеся М
Level 6 Local Expert
June 19, 2024
Very long service, stood for more than two hours.somehow they found the parcel and so it was with everyone who was standing in line.
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2
Маруся Кронус
Level 6 Local Expert
March 28
Delivery with a theme, picked up quickly and without problems
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Светлана Мажитова
Level 10 Local Expert
October 29, 2024
It 's a mess .Don 't drive up .Not to leave
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nikak 5
Level 5 Local Expert
January 15, 2023
By mistake, I arrived in person, although the parcel was supposed to be delivered by courier. I did not specify beforehand. So it's not a minus of the company. In general, everything is fine, the parcel was delivered quickly enough, intact, with a seal. They gave us the courier's number, we contacted him, connected in time
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1
Arina L.
Level 5 Local Expert
September 25, 2024
Everything works well, the staff is polite
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Баке Амирсеилов
Level 5 Local Expert
September 18, 2024
The fastest delivery of mail not only in Kazakhstan but also to foreign countries. Delivery of the parcel to France in 14 days. Well done.
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Nurzhan Nurseitov
Level 8 Local Expert
October 20, 2023
To remove from the service market, and specifically the delivery of goods, I had to come and pick up the parcel myself after work, full of inadequate.
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3
Анастасия Будылова
Level 3 Local Expert
September 16, 2022
I paid for the purchase from next, it was supposed to be delivered to the address, in tracking it was allegedly delivered on September 5, they called the post office, a habalka works there, who responds that the parcel was delivered, refused to tell whom it was delivered to. I got through to the next one, it turned out that today is September 16 and she was never sent anywhere and she is still with them. People who work need to be fired because people are waiting and paying for their money, which they really earned, and not how they sit and lie. As a result, I do not have children's things, I gave 45 thousand tenge. The post office will only work when they start being fined with money. Now I'm thinking of writing a statement to the police and let them figure it out, because in my opinion this is fraud and the employees who work there should be responsible for their actions
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5
Alik Shalabayev
Level 8 Local Expert
June 16, 2022
I don't order things that often. But this time I received a package from Germany. EMS worked out clearly. I chose the pick-up option myself. He arrived, took out the parcel, signed, left. Of course, I would advise you to install a water dispenser for customers right now in the summer. That would be just fine.
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Алексей К.
Level 2 Local Expert
November 16, 2024
The package is missing
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1
эдуард воробьев
Level 7 Local Expert
August 26, 2024
At least the parking lot is inside
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Ася Рашева
Level 3 Local Expert
September 13, 2024
Disgusting service
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1
Наталья Галушко
Level 11 Local Expert
August 14, 2024
Fast service
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Дмитрий
Level 4 Local Expert
October 12, 2023
somehow they delivered a parcel to a person who is not in the country, they lost the parcel
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EVGENIY
Level 13 Local Expert
June 11, 2024
Good mail, great.
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Max May
Level 8 Local Expert
October 31, 2022
You need to try very hard to send the package. And you need to come very early. And the staff is very friendly
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Юрий Рыжков
Level 10 Local Expert
January 15, 2023
There are few parking spaces, an inconvenient location.
Nice office, I recommend it.
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Татьяна Д
Level 3 Local Expert
October 12, 2021
The parcel arrived on 03.10.2021 (6 days from the sender). Today, on 12.10.2021, we still cannot receive it, no one can answer anything, contacts do not give! What are we paying for????
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3
Мадибек Юсупов
Level 7 Local Expert
November 27, 2021
Fast service. They explain everything correctly and correctly
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1
1
Владислав Овчинников
Level 3 Local Expert
February 15, 2022
I called them about the lost parcel, everything was found, very quickly