The work of the shipping department is disgusting. I logged in on 01/28/2025 at 9:45 a.m. Out of 3 windows, only one employee was working. There was a queue of at least 8 people. I stood for about half an hour, during which only 2 people passed and left, because I had to go to work. I returned at 13:00. This time there were 2 female employees, one of whom left for lunch about half an hour after I arrived. The queue was for 5 people in front of me. As a result, I waited for 50 minutes, after which I was told that the equipment was not being sent abroad. I've never had a more terrible email experience. The employee who told me that the equipment was not accepted was at least polite, so one star is deserved at least for this.
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Гулия Есбосынова
Level 6 Local Expert
July 27, 2024
Terrible service. All the sleeping queens are sitting . With such an attitude towards people, kaz Mail will never become a customer-oriented company. They came with a one-year-old child, I made a remark that one window was working, and the rest were wandering around the office, so they served us with a snail's pace for me. It is a pity that there is no hotline and no one from the company immediately responds.With such a staff, the company does not have a great Future.
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Екатерина Мишнева
Level 9 Local Expert
August 24, 2023
Good service, friendly and courteous staff. They work quickly and efficiently. Parcels are delivered very quickly. Even if there is a small queue, it passes quickly. Five stars for the quality of work
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1111111 1111111
Level 14 Local Expert
August 4, 2024
Convenient location. Near Dostyk Plaza (shops, cinemas, foot court, restaurants)
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Оксана К.
Level 5 Local Expert
August 8, 2023
I'm already used to employees sitting in offices looking like they owe everything. I don't care, as long as they do their job. My parcels were lost, the postmen took them away and I had to run back and forth several times to find them. But that's half the trouble. Yesterday I came for the parcel, having previously checked through the tracker that it was ready for delivery. The girl did not give the parcel, explaining that she had not arrived, and that she had to come tomorrow. I came again and they didn't give me the parcel AGAIN. The girl with an absolutely indifferent look said that she did not have time, come back tomorrow. Seriously? What kind of attitude is that? If you don't have time, ask for help. It's not a problem for visitors that you can't do your job well. For some reason, the other male manager was always in time and did not have to wait several days for someone to deign to do their job.
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айгуль мамина
Level 7 Local Expert
April 12, 2024
The staff is polite and friendly. 100+ ServiceConvenient location.
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Ирина Ананишнова
Level 2 Local Expert
August 6, 2024
The employees of the post office at the checkout do not know how to serve with a non-payment card or a cuar. They demand cash. It is necessary to go to the tax office
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Slava
Level 7 Local Expert
September 9, 2023
Our post office is a 5-minute walk away. I always order parcels from Ali Express. I come to pick it up, everything is convenient and fast. Delivery in 2 minutes. Well done.
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Masha Krylova
Level 14 Local Expert
February 6, 2024
The interior leaves much to be desired. I came to get the postcards, there's nothing in sight. To find out about the availability of postcards and stamps, you need to wait in line
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Жанна А.
Level 4 Local Expert
January 13, 2023
Responsive and competent staff, if necessary, will help and explain. There are almost no queues. In general, Kazpost works at the level, well done! Thanks
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Алексей Якубов
Level 11 Local Expert
April 28, 2023
High-quality service. Competent staff. There is a queue, but the service is good.
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Kurmashev
Level 2 Local Expert
February 14
Everything is fine 👍
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Irina Ch
Level 9 Local Expert
March 6, 2023
I've been receiving parcels there lately. Everything is great. The girl who issues the parcels is very polite and will always help.
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Майкл Дуглас
Level 5 Local Expert
May 18, 2023
There was a two-hour queue to receive a parcel, only one of the three windows worked. The courier called on the third day after ordering it, not a foot there anymore!
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кирилл груздев
Level 10 Local Expert
April 6, 2024
Everything is very fast. Like it
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Alex Schwartz
Level 5 Local Expert
April 17, 2023
The room is uncomfortable. Some kind of unpleasant Soviet spirit inside. But the staff are working well.
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Юлия Михайлова
Level 23 Local Expert
November 4, 2023
The letter was sent quickly. But there was a big queue
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Ирина Еньшина
Level 7 Local Expert
November 25, 2022
You know when I walk by it's about 8h10min or a little later.
They already have a lot of work going on there. Sorting emails, etc.
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Валихан Алдашев
Level 13 Local Expert
November 15, 2023
The start of the working day is exactly at 9:00, always
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Галина Голушко
Level 8 Local Expert
May 20, 2020
If there was a score of 0 , it would put 0 . Why such an assessment , they sent a parcel once abroad , we were served for 2.30 hours , I was shocked by the incompetence of the people who work there , they did not know how to do it , they did not have samples where to enter them , we filled out all all the forms , gave the box and then the circus began , we were driven from one window to another minutes 40 there are 2 of them . While the elderly people standing in line behind us did not start to get indignant, the managers did not move somehow, calling the main department, they were told how to do it. 2. we came for a registered letter , but there is none)))) of course, we were shocked again because the letter is registered and the postman must have brought us a notification , so it's there , but it 's not there and we still don't know where it is. We will never go there again.
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Оксана Васильева
Level 7 Local Expert
February 23, 2023
Everything is fine, but you always have to stand in line for a long time!
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НатО.
Level 7 Local Expert
March 29, 2020
The service is good, fast, when sending a parcel, even standing in line, the girls provide packaging so that I can write the recipients of the shipment in advance. Upon receipt of parcels / parcels, SMS messages arrive quickly and I immediately go to pick them up. There are no problems. I want to note that only in Almaty the service is excellent, the shipping prices are correct, in the northern part of Kazakhstan the post office is forced to evaluate the parcel, the tariffs are much more expensive and the staff is very rude.
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Арсен Амир
Level 23 Local Expert
November 30, 2021
Good service.
Great location!
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Анна Борисова
Level 5 Local Expert
August 21, 2019
They put it on delivery, if you don't quarrel, you won't get it.
I couldn't pick up the parcel for a month, I had to make a scandal, after which they pulled out a huge box with parcels from the back room and told me to look in it. Found.
But at the same time, no one was watching what I was doing, I went there with a big backpack, so if I had stolen a couple of strangers, no one would have noticed.
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dima Abaidyda
Level 10 Local Expert
July 2, 2022
In my opinion, the best department
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Алия Майдан
Level 7 Local Expert
May 3, 2022
There are always no markers
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Альфира Б.
Level 3 Local Expert
April 20, 2020
It's high time to make electronic numbers, there's a queue of swearing to the people, what kind of quarantine to observe?...🤦🏻♀️
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Айсулу Мусина
Level 2 Local Expert
August 24, 2021
The phone number does not pick up, it is not stable
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Аида Бакирова
Level 6 Local Expert
November 5, 2019
I liked the post office. I paid the tax quickly, but I was not served for 10 minutes
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Андрей Новиков
Level 18 Local Expert
November 18, 2021
Mail and that says it all
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Ирина Денисенко
Level 4 Local Expert
December 6, 2022
Super everything
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василь пронькин
Level 16 Local Expert
October 22, 2019
Promptly and efficiently serviced
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Муратбек Баилев
Level 5 Local Expert
June 12, 2021
Good mail.
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Anonymous review
September 26, 2019
The phone number indicated in the address is not answered! And there is always one cash register