Responsive and patient staff, clear advice. The main thing is to remember that we ourselves should be polite, then in return, most likely, we will also receive politeness! Thanks!
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2
qwq1 2007
Level 10 Local Expert
September 19, 2023
09/14/2023 I sent 3 parcels to different countries. The operator entered the phone numbers incorrectly in the 2nd window. To my remark that she made a mistake and asked to fix it, the answer was that she did everything right, the program mixed up the numbers and nothing could be done. Moreover, she checked all the data with me, the phone numbers were indicated on the parcels, it was just necessary to write them off. One number is filled in correctly, and something went wrong with the other two employees - the number of digits matches, but they are entered randomly, as desired.
I asked several times to correct it, showed the numbers on the parcel and in the printed form, and in response I heard a boorish "I entered everything correctly, you don't understand that."
I do not wish anything good for such a disregard for the work that feeds these indifferent employees and for customers who wait an hour for their turn.
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1
Сабина Балтабаева
Level 3 Local Expert
January 29
Terrible service, only one window works at a snail's pace, I sat in line for 30 minutes and during that time they still served one customer, and there were at least 10 in front of me, even more after me. I did not wait and went to another department, because according to my calculations, even before the end of the working day I would not have had time to be served. It's a nightmare, like I got into the last century, no electronic queue, no quality control of service.
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3
2
Елена Ломакина
Level 11 Local Expert
April 12
I'm sorry, but I can't write anything good about this post office. The queue is created by employees of this department. Rude. "their own" are pushed through without a queue and take a sooo long time to process requests. They're going nowhere.they are not in a hurry and they do not care that we cannot spend several hours at the post office!
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Жанара Умарова
Level 6 Local Expert
February 22
It is very inconvenient and takes a long time to send parcels. not only are you waiting in line for a long time, but also if someone has a large parcel, it takes a very long time to make it. And the chairs are iron and slippery, it is very uncomfortable to sit, especially for the elderly, it is uncomfortable to sit on them
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2
2
Сания кагазова
Level 15 Local Expert
June 12
The mail works at the highest level . I often use their services. Clear. Polite staff. I recommend.
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Ника
Level 10 Local Expert
January 26
Everything is fine, everything is already native over the years of walking here, but..
Fix this door at the entrance, poor people come pushing, do not understand why it does not open.
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Сауле Байкунусова
Level 4 Local Expert
July 6, 2023
The coolest mail. The service is good. The staff is polite. The parcel is very carefully and carefully packed. Thanks for that
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3
1
А.
Level 6 Local Expert
January 22
Of course, the queues here are always long, but the staff is calm and restrained, thank you Elmira carefully collected my parcels, even offered additional protection so as not to break the parcel, everything is clear and high-quality. With such a good attitude, you close your eyes that you sit in line for an hour⭐️⭐️⭐️⭐️⭐️
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3
1
Vladislav Azarenko
Level 4 Local Expert
November 13
They take their time, everything needs to be reminded 100 times
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1
Виктор Крым
Level 8 Local Expert
May 20, 2023
The staff is friendly. The service is at the proper level. They will always help. The waiting time is within reasonable limits.
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3
1
Alexander Vasilyev
Level 14 Local Expert
February 20, 2022
A standard Kazpost branch with its pros and cons. The service is slow, there are often long queues.
The issuance of online orders is organized in an adjacent room with a separate entrance, which is very convenient.
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Жанна -
Level 5 Local Expert
March 16
Pensioners complain that queues and there is not always money and they do not give a penny…
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1
Марина Утепбергенова
Level 17 Local Expert
August 7, 2023
A good point for receiving parcels. Convenient , close to home
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2
Жания Жанзак
Level 4 Local Expert
May 19
The queues are huge, but everything is fine
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1
1
Нура Наз
Level 6 Local Expert
March 14
Surprisingly polite staff!For this 5 ka!
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2
Рамазан Абен
Level 6 Local Expert
May 9
The service is normal
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3
Искараева Гульнара
Level 5 Local Expert
January 25
Long service, constant queues
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2
1
Ернур Булегенов
Level 18 Local Expert
March 12
A good department!
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2
Егор Брусенцов
Level 3 Local Expert
December 14, 2023
Thanks to our postmen )
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3
Polina Kuprina
Level 6 Local Expert
May 21, 2023
Everything is OK except the queue. The electronic does not work(
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1
Aidos Umbetaliyev
Level 12 Local Expert
December 6, 2023
There is automation
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1
Елена Рощупкина
Level 7 Local Expert
November 9, 2021
Very polite cashiers, they will always tell you correctly if there are problems.
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1
Алика
Level 12 Local Expert
December 7, 2021
I would like the employee to show interest in the person who comes into the department
And he helped to manage the payment acceptance terminal
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2
Батяня
Level 13 Local Expert
February 3, 2022
Kazpost pickup point, everything is great. Responsive employees
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1
Vladislava B.
Level 3 Local Expert
June 17, 2023
Well, this is Kazpost. They are also sorry for the 1st star
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1
2
Madina Iskakova
Level 2 Local Expert
September 5, 2023
They take a very long time
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2
2
Юлия Ларионова
Level 8 Local Expert
August 3, 2022
I do not send anything by our mail, it takes a very long time and gets lost on the way.
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Светлана Моисеева
Level 9 Local Expert
July 11, 2021
If you have a lot of free time, then come here. You spend at least an hour to send it, everything is in slow motion
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Эльвира Эльвира
Level 13 Local Expert
November 5, 2021
The eternal slow live queue! The operators always have the answer "the program is frozen" and that's it 👎👎👎
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1
Солнышко
Level 8 Local Expert
February 1, 2022
They perform their functions.The girls are friendly workers.
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3
Санат Биримкулов
Level 12 Local Expert
June 21, 2022
Top-level service
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2
Юля Чернявская
Level 13 Local Expert
September 4, 2021
The kopec is full, there is an eternal queue in an empty place, and the staff is sleepy
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Гульмира Бижанова
Level 8 Local Expert
February 14, 2021
Fast service and courteous staff.
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Dana
Level 9 Local Expert
March 17, 2020
Sometimes there is a long queue, but employees try to work quickly
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2
1
Anonymous review
April 13, 2020
In general, the work of Kazpost, as well as the KZ information platform, is disgusting. We have semi-professionals working everywhere.
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3
2
Хамид Смагулов
Level 7 Local Expert
February 13, 2022
Is cleanliness necessary?
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Олег Шахворостов
Level 10 Local Expert
August 26, 2020
I didn't quite like the speed of service and tact
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Макс Дудко
Level 6 Local Expert
September 7, 2021
It works disgusting as always
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Искандер
Level 7 Local Expert
November 4, 2018
After the repair, it is very convenient and bright, comfortable conditions, the air conditioner works in summer and it is warm in winter.
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3
1
Alena M.
Level 3 Local Expert
September 29, 2017
firstly, the service in the branches is terrible, one person can be served for 40 minutes, and secondly, 30 minutes ago I tried to book a queue online on the website...it doesn't work, I called 1499, I was delayed for 30 minutes, they don't know anything at all... Just a minute, just a minute, stay on the line...That's all, I didn't hear anything else intelligible! Score TWO WITH A MINUS!!!
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3
1
Марат Караев
Level 4 Local Expert
July 3, 2021
There are never many people.
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3
Абылай Керимов
Level 6 Local Expert
October 20, 2020
it's quite normal, accessible.
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3
Геннадий Рогальников
Level 3 Local Expert
September 19, 2021
I always use it
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3
Данияр Д.
Level 3 Local Expert
June 5, 2020
They work well, they serve us politely!
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3
Harust-81
Level 5 Local Expert
December 19, 2020
Eternal queues are always a poor service. You feel disgusting when you come
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2
Helen W.
Level 4 Local Expert
January 16, 2019
A good team, competent and friendly!!!
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3
1
алмас мынбай
Level 6 Local Expert
February 1, 2020
Mail how mail performs its functions
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3
Денис М.
Level 10 Local Expert
May 4, 2019
Just like in the good old days. Gradually. You don't have to ask about customer loyalty.
But cheap