I am glad that a chain of fast food restaurants has appeared in a small town, it is convenient to drop by on the way and have a hearty meal of proven food. The location is convenient, it is possible to order from a car, the interior is clean and there are generally enough places, the only thing that did not please was the waiting time for the order
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Евгений S.
Level 10 Local Expert
December 13, 2024
We often stop by with our small family (5 people) have a quick snack and, of course, take some spicy wings home with you. Therefore, we always take the order "with us". If hungry, we eat some of the food on the spot, and take the rest home. The receipt is always from 100 rubles. I am used to the fact that in all KFC there may be "forgotten" positions when issuing (a large number of people, I understand). But in this place ....
13.12.24 there are three orders, one with you (large) and two on the spot. The waiting time for a large order was 40 minutes (there were 10 people in the cafe, that is, they were not loaded). There was no second coffee when the order was placed "with you". And they proved to me that I had one coffee in my order (no, two. Everything is indicated in the receipt). + 5-7 minutes to wait....
Well, the cherry on the cake....... There was practically no meat in 3 of the 4 chickenburgers, that is, the bun and the remains of the breading, unfortunately, were already tired and did not think to take a picture of this mess. The wife took all 4 burgers to the checkout and asked the staff: is there more meat because the order is "with you"? It's like counting on the fact that no one will come back with a claim. The answer was straightforward: "Well, yes, it is."
That is, on an average check of 100 + rubles, the staff is specifically trying to "save" +-100 grams of chicken fillet. It's a shame!!!
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Лизавета Романова
Level 5 Local Expert
January 7
Self-service ticket offices are not always open, and it takes a very long time to wait for an order, even if there are few people in the restaurant. I wish the staff would work a little faster.
I know that it is quite possible to work faster, since a few years ago I also worked in one of the restaurants of the KFS of Minsk in the center, where there is a very large traffic area.