This is the first time I've seen such a bad service. The waiting time is 30 minutes (the order is not large). There is a big shortage of staff, one boy runs all over kfc, pours beer, collects potatoes, undresses orders. There are no gloves on the hands of the staff! He collects potatoes and counts money with the same hands. There is literally NO food, the staff is running around looking for food in the warehouse. It's been 15 minutes, I ask about the order, the strips haven't even started cooking.
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Анна
Level 11 Local Expert
April 1, 2024
On March 31, in the evening (after 6 p.m.), I decided to go to this point to order dessert for myself and ask my pet for water. There was no container with me, so I needed a glass, not a bottle.
There were few people in the hall, no one at the checkout. I approach the cashier, as the girl needed to go to the kitchen.. Okay, maybe something urgent. He comes back and starts punching something out of his phone. It's like I'm not there. Neither hello, nor please wait.. After that, they finally started listening to me. She announced the order, and even before payment she asked for a glass of water. The cashier started looking for a more experienced colleague or manager.. The cashier replied "no," and after that another girl comes up to her and says, "Sasha said no." Here I have a question, does the reporting framework for the number of such consumables put so much pressure on greed? Maybe an object made of a piece of cardboard has a great material value? I was not offered to include its cost in the receipt. Just "no." I don't think that the client or the institution will become impoverished from two kopecks, but somehow it became unpleasant.
By the way, at more active points they can accidentally fall, like other objects, and they are thrown away and written off.
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Ксения Жабинская
Level 3 Local Expert
September 20, 2024
20.09 I made an order here, where there were 2 burgers, 2 small potatoes and a sprite, the order was made at 18:56, the food was made only 40 minutes later
Not a single employee warned about such a waiting time!!!
There were two cheeseburgers in the order , as a result, we just got a bun with sauce and a couple of slices of chicken, dry and cold potatoes…
Time and money spent!!
I do not advise you to visit this point, the quality of work is at the worst level!!!
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Katerina Novmans
Level 9 Local Expert
November 7, 2024
I had to wait for the order for more than half an hour, it turns out that it was ready, but for some reason no one collected it, everything cooled down. Of the advantages, they offered to change the coffee to fresh. The breading was too salty .
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мария т.
Level 3 Local Expert
August 28, 2024
The waiting time was more than 20 minutes with not a full hall. The chicken is disgusting, all oiled, it is clear that it is not today's, it smells like old deep-frying, hinting subtly that the frying oil clearly does not change during cooking. The long buns are clearly not today's ones. I do not recommend visiting this institution, at least until they change staff or work in the "kitchen". Well, I would also like to mention the girl at the checkout who took the order. In this place, it is clear that she is the only one who worked in the cafe for everyone. Thank you to her!
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Артём
Level 4 Local Expert
December 17, 2024
I ordered food delivery, the money was written off, but the order was canceled, the funds have not come yet, I will not order more here, now there is not enough for another delivery, the evening is ruined.
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Alina S.
Level 11 Local Expert
December 15, 2023
After long tastings, we agreed that this kfs is the coolest in terms of cooking spicy wings. It's always juicy, crunchy (not always fast of course) but it's worth it.
They came twice in the evening and told us to wait half an hour. It certainly didn't make me happy. Once they waited, once they didn't.
But the fact that if you want a hot and delicious chicken, then you need to take it here is 100%!
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Сергей Лихторович
Level 4 Local Expert
January 10
The chicken is divine...As always, well, there is a problem, the order needs to wait a very long time... an average of 20-25 minutes...
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Сергей Траулько
Level 15 Local Expert
November 24, 2024
Very tasty. They cook quickly and efficiently. There are practically no queues.
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Артем Драгашь
Level 4 Local Expert
February 1
The fast food reston is very dirty , there is no place to sit , the trash cans are overflowing , some kind of food is spilled on the floor, the tables are dirty, and the service is very long
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Игорь
Level 19 Local Expert
January 18, 2024
Sometimes Quickly, more often for a long time.
there were not very many people, there was a faulty automatic machine. I had to tinker with the refund and the new order.Another time I went to the cash register without a vending machine. After payment, we were informed that we would wait 15 minutes (after payment).After 15 minutes he came up, they said 5 more minutes. The order was given in 32 minutes. My time is more expensive than the order. It was stolen by expectation. At the same time, 5 Yandex food couriers and a dozen other people who took over after me were served. Receipt #212 dated 17.01.24 at 18.07
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Анатолий Dj
Level 3 Local Expert
October 9, 2024
Often you have to wait for an order for more than 30-40 minutes, and also in 90% of cases the food is cold, when you complain they smile and say that this is how it should be, so it's a terrible eatery
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Ольга Засимович
Level 2 Local Expert
August 23, 2024
KFC - quality, speed, courtesy. Many people write and wait a long time, I can answer that at the same time you buy a fresh product.And I also want to answer the dirt in the hall, if every visitor leaves order behind, like at home, then KFC will have a pleasant atmosphere. Have a nice day and good mood, and positive emotions to all
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Надежда Шевшунова
Level 15 Local Expert
August 4, 2024
Everything is always polite and fast. There are few new products, all some kind of assembly from the existing one. I would like to update the menu. And the re-registration of halls is hackneyed, boring, a snack bar.
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Константин П.
Level 7 Local Expert
August 8, 2024
08/7.24 . They took 5050 , they made it very tasty , the pancakes are soft , the chicken inside is delicious , they had a good snack , respect to the one who cooked .
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Владислава Ларюшина
Level 3 Local Expert
November 30, 2024
We made an order there today. Lunch is ruined.
What was asked to be removed was not removed. What was asked to be added was paid for, but not added....How can this be done
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Карина М.
Level 4 Local Expert
June 30, 2024
06/29 Went in for a quick snack, took coupon 1781, I don't know what exactly went wrong, although everything tasted OK, but then I was sitting next to the toilet, I was injured, the burger junior didn't look very good, they didn't report it as if the nuggets and sauce were delicious, but money is wasted, because after 1 hour, everything went back the same way, I do not recommend this place
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Дима
Level 7 Local Expert
February 6
Slow school kids like. seals. I waited for 12 wings and a coke for 23 minutes, despite the fact that there were 3 orders, the guys went outside to smoke! Good luck next.
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Ангелина Вириенко
Level 5 Local Expert
March 26
Thanks to the courier for the spilled drinks, cold food and potatoes throughout the package. The food is disgusting and spoilt by the CFS , there are no words
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Иван Рутковский
Level 3 Local Expert
August 29, 2024
The service is terrible!!! We waited 30 minutes for 2 aitaisters to be prepared!!!! When asked when our order would be, the seller just kept silent!!! The ice cream machine didn't work!!!! The staff did not cook, but talked to each other, the time was 22.00, there was almost nothing on the menu!!! DON'T GO THERE!!!!
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Александра Циунель
Level 4 Local Expert
August 22, 2024
On the last visit, I had to go myself and demand an order in the absence of a queue from the word at all. A slow-moving employee worked at the checkout, who could not even tell the stage of preparing the order. We waited for the order for a total of 25 minutes
The burgers on the promotion are in a disgusting state
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Алеся Мустафаева
Level 3 Local Expert
November 25, 2024
The quality of the product has improved since the last time I visited. The order was quickly given, everything was put in.
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Ксения Малежик
Level 4 Local Expert
August 15, 2024
With minimal workload, we waited for our order for about 30 minutes. The order included two hash browns and a basket of fries. As a result, the potatoes turned out to be just cold and stony — it's just disgusting.On service: the young man first started accepting the order, then walked away and, returning, started accepting our order again.
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Валерия Букатая
Level 2 Local Expert
October 7, 2024
There is a very long wait for orders, constant mistakes, they forget to put potatoes or a burger in the order. I don't understand where the 4/5 rating comes from
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Максим Малащук
Level 11 Local Expert
April 5, 2024
A so - so eatery . The staff is young , not experienced . But the cafe is clean , though not always . The coffee is not delicious. The portions are small , they cost space ! French fries cost space, in fact there is nothing to eat even for a child.
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Светлана Тиханович
Level 7 Local Expert
March 1, 2024
As soon as the coffee opened, everything was great. Now the tables are dirty, and after asking the administrator to call the cleaner, I had to call him twice, within 15 minutes. When the cleaner came, it was not clear from where he took a rag to wipe the table, there was little dirty, so it stank so terribly, some kind of rot. So the cleaner does not know how to wipe at all, he scattered everything around and on the chair on which you are.
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Ольга Клочкова
Level 3 Local Expert
September 5, 2024
The service is terrible, the food is always practically cold, there is actually not enough staff. Employers, provide comfort for employees and visitors. The workers are not coping with the work!!!
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Анна Кисель
Level 2 Local Expert
December 11, 2024
Great location, excellent service, fast service
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Саша Радионов
Level 2 Local Expert
September 29, 2024
that's just terrible. There was a gray mustache in the burger, the food is cold, it's a very creepy place. The food stinks under the armpits of Tuzky Evgeny. I will no longer visit this restaurant, it feels like I'm making strips out of flea-bitten cats!!!🃏
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Katya
Level 4 Local Expert
November 30, 2024
the restaurant itself is dirty, we ordered cheeseburgers, put small pieces of meat in all three cheeseburgers.The most terrible restaurant
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Иван
Level 3 Local Expert
December 28, 2024
The food is prepared by sick people, I ordered sanders fries, they threw a drop of sauce, two pieces of fried onions, and the overcooked chicken tastes much better in the twister
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New Acc
Level 11 Local Expert
April 28, 2024
The order was waiting for 20 minutes. The seller generally hates his job, there was some guy at the checkout with a face of complete indifference to what was happening, as if they asked just a passerby from the street to stand at the checkout. I would fire such a weirdo, it's just surreal. Do you ask any secret shoppers to go to your establishments, because it's a failure to work like that, to serve people.
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Дарья Федосеенко
Level 3 Local Expert
September 18, 2024
We made an order online for pickup, arrived at the restaurant by the time the order was supposed to be ready, it was canceled, we were left without food and now it is not clear when the money will be returned
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Алексей
Level 4 Local Expert
February 22
I ordered cheese sticks and a nugget box to take away, but they didn't put potatoes in the nugget box. I saw it already at home. I called a short number and was told that I needed to check. TWO positions?? Should I initially think that they can steal food and check on them? They promised that someone would definitely call back to resolve the issue. No one called. They skidded down the service. I don't recommend the chain, you'd better go to other fast food cafes/restaurants.
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Павел Верховец
Level 6 Local Expert
June 25, 2024
We came to eat today, there were a lot of people behind the counter, including the manager, but the tables were dirty. After receiving the order, they also wanted to take a small potato and when they came to the checkout, the same manager did not even say "Hello".
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Eugene M
Level 5 Local Expert
June 6, 2024
04/06/2024 at 22:46, 14 minutes before the restaurant closes, the girl at the checkout said that there are only twisters, junior burgers and potatoes. Is this related to the availability of products in the restaurant? Or the reluctance to cook and leave the shift early? I can't know. But the sediment remained.
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Ирина С.
Level 7 Local Expert
October 22, 2024
Overall, it's not bad... only the trash cans are not cleaned, everything falls out.. and they didn't put napkins on the order (
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Тимур
Level 4 Local Expert
June 10, 2024
The order is given very quickly. Everything is fresh, clean, I didn't notice anything dirty. Polite staff. And the close location of the house.
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Pavel Y.
Level 6 Local Expert
January 31
I'm changing the review from 2 stars to one. On the 26th, I decided to go in and check if anything had changed. The tables are dirty as usual, and the cashier is rude and unfriendly. The order was in place, but we packed it with ourselves. One dish was not reported. I went to the cashier to clarify this point, the cashier argued that it should not be in the set until he looked at the menu. Then I noticed that there were fewer nuggets than stated.
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стас лох
Level 4 Local Expert
November 11, 2024
friendly staff, everything was done quickly, the food is hot, not too salty
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Матвей янушкевич
Level 7 Local Expert
December 23, 2024
Even when the restaurant is empty, orders are prepared for 20-30 minutes. Chicken is very often dry and stale. I don't recommend it
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Ден Ерм
Level 4 Local Expert
October 4, 2024
Very long service. The order from two positions waited 45 minutes. The tables are dirty. The garbage container is overflowing.
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Настя Малиновская
Level 2 Local Expert
January 3
It's a terrible place, unsanitary conditions, untidy workers, dirty tables, messed up orders, just a terrible place!!!!
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Марина Т.
Level 4 Local Expert
June 8, 2024
Firstly, it took a very long time (considering that I was waiting for the order alone), 10 minutes to wait for a coke and a burger. But that's not the most important thing...
taking out a burger, I decided to see what was inside..
The salad is just too little, and it's spoiled!
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Ирина Осмоловская
Level 4 Local Expert
May 26, 2024
In the order, the positions were mixed up (2 boxes of nuggets and 1 with legs, instead of 2 boxes with legs) and beer was not filled (this was fixed when they came to the checkout), then they found that there was not enough sauce and one leg, as a result they turned out to be sharp at all, instead of the original ... they did not go a second time point out mistakes.
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Артем Мироненко
Level 2 Local Expert
October 17, 2024
It's just awful! I waited for a small order for 40 minutes!!!!!!! At the same time, they forgot to put potatoes and ice cream JUST AWFUL
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Open your eyes...
Level 22 Local Expert
July 28, 2024
They are blindly deceived, they also prove their "correctness", only after inviting the manager the issue is resolved. Such establishments should simply disappear from the map of the city.
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Kitty
Level 7 Local Expert
September 26, 2024
It is a very strange tendency to make mistakes in the order.
There have already been mixed up orders and under-positioned positions. Today, once again, this point of the KFS has shown its attitude to the client.
Order:
- basket of wings size L (26 wings) with 3 sauces (2 barbecue and 1 sweet and sour)
- rustic potatoes with 1 sauce (sweet and sour)
- 2 pies
Total: 25 wings with 2 teriyaki sauces - barbecue letters in teriyaki do not add up and where is my sweet and sour sauce????
Minus: 1 wing is small things, 1 sauce is small things, but I don't like teriyaki sauce, so 2 sauces is already a big minus!!!!
I recommend carefully checking the order by recalculating ALL the contents!
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Ivan Shukan
Level 3 Local Expert
November 11, 2024
The food is not given away quickly but I liked it delicious despite the reviews
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Максим Брикет
Level 4 Local Expert
November 25, 2024
If there is an option to have a snack elsewhere, then be sure to go there.