KFC
286 reviews
October 24
Fast service
Polite staff
The room is clean and always delicious.
This was my review in 2023...
What is it now:
This is not the first time in a large box of French fries that potatoes are not reported to the desired gramming.
I wrote off the last 2 times for what I might have thought. But this time there were up to half a can of potatoes!?
Outweighed. It was reported.
They apologized, but the fact itself!
I also ordered a box with wings and small potatoes and sauce earlier. I took the order without double-checking and already in the car I saw that the potatoes were not put at all.
About the fact that sauces are not always put in boxes, it was also not once, but because I do not eat sauces, I did not make any comments that they did not report.
Conclusion: during the year, the service in the cafe has significantly deteriorated.
You need to double-check both the weight of the order and all the contents for availability.
In general, ugh, guys, it's not good to deceive people.
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October 12
The most disgusting place is that the staff, that the food…
We ran in, we thought we would have time to have a quick snack, as a result, two positions were waiting for 30 minutes, provided that only 3 orders were in front of us and not a single car... I received my order, I open a burger, and inside there is just mayonnaise, spoiled salad and semi-meat, I approach the manager, ask what it is, without saying a word just I replaced it and abruptly ran away, the result was cold, we open the rice bowl, the bytes are good, but the vegetables below are just frozen, we went to wash our hands in the toilet, papers are scattered, vomiting reflexes from the smell appeared quickly, you walk around the hall on tables and chairs crumbs, the floor is dirty
The mood is spoiled by a million, it's better to go to the gopars in BC than to you
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1
October 21
I put it not lower only because it is not the fault of the employees as such, but the organization of the process itself and external circumstances. Firstly, the presence of inadequate visitors due to alcohol, drugs or something else (the presence of two drug dispensaries nearby speaks for itself) at almost any time of the day and day of the week, which is why it is banally uncomfortable to be in an institution. This happened the last time I came in, it happened now, and the person started demanding something and presenting it to the cashier. Secondly, the payment system through kiosks is very strange, because you have to go to the checkout and receive a separate receipt with the order number if you chose to pay via cash (as I understand it, samsung / apple pay does not support), as well as the constant absence of any
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July 16
It feels like in order to cook a basket, the workers personally chased the chicken around the coop, slaughtered it, plucked it, butchered it and only then cooked it. And so five times. Otherwise, I can't figure out how to cook a 30 basket!!! minutes with the number of orders of 4 pieces, of which one is a small potato, and the second is three draft cokes. I have worked in the fast food industry myself and I know the average cooking time standards. At the same time, the potatoes that I ordered waited in the wings for as much as 20 minutes at the order collection counter, it is clear that during this time it is already a non-condition. If there is such a severe shortage of staff (I saw three people in the kitchen, one of whom went home from his shift while I was waiting for an order), perhaps the management should consider closing some outlets and transferring employees to other restaurants.
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11
October 4
I do not recommend this place.
The tables and floors are all dirty, cola is spilled somewhere, crumbs are somewhere, potatoes are lying around. To sit down, you need to wipe the chairs and tables yourself.. No one cleans the trash cans full. The bathroom smells just awful of urine.
The food - the potatoes were rancid, very salty and not hot. The strips, wings and legs were very peppery and salty. The lid of the drink was in some kind of syrup. It was all just impossible to eat.
There was no one at the checkout, the self-ordering boards were turned off, and the light bulbs above the tables were not turned on. They came to the checkout a few minutes later. The order was collected quickly.
1/10! The KFS is now permanently closed to me. Everything was terrible.
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1
October 12
It was 12.10
Guys, the place is wonderful
If you want to wait half an hour for an order of three items, then realize that you have one dish wrong
And + after all , when you try the rice bowl , feel the icy and unfrozen vegetables -
Then you are here
To all the past advantages, you can add the rudeness and unresponsiveness of the staff, as well as the wonderful piles of garbage around, there will be no limits to your surprise. You can find piles of paper, bones, and glasses. Everyone is trying their best for this institution
(Let's add that there were 10-15 customers, about 5-6 orders)
Guys, if you want to get an unforgettable disgusting experience, I advise you to go there on 12 out of 10
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October 8
Now I was making an order, for takeaway, they take the order very slowly, they go somewhere all the time (apparently to cook) this time everything was reported (last time they forgot to put a burger in the orders) but now I realized that this is just a mockery, I took bacon in addition, as a result, the bacon is translucent and one strip in the burger, ONE skinny Karl strips, which was narrow, but went along the entire bun, which apparently had been cooked for a long time like potatoes and was no longer tasty as they ate warm crumb, although they took it right away and ate it in the car.. There was no such thing in other KFS, but this is the second time this has happened.
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2
September 27
Burger and nuggets, the simplest order. As a result, they cooked for 23 minutes
Explain to me how is this possible in the concept of FAST food?
The pizzeria cooks and delivers home in 30 minutes, what is your problem? Considering that this is not the case at all points, the problem is with specific managers who cannot organize the work of people. It's cool that you warn people at the checkout about waiting 40 minutes, but I ordered through the kiosk, where is the warning?
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4
September 4
It's always dirty no matter how I stop by: dirty tables, noisy and inadequate schoolchildren (this is not the fault of the institution), but they do not clean the table on time, I wipe the table myself every time to sit down and the napkin is black; we wait for the order for more than 15 minutes, and there is not some huge amount, they do not give trays when you indicate what is in place you eat, they shove everything into a bag anyway. Do not put napkins either. Although no, I'm lying, they gave us one.
Why, tell me, does the office seem to be the same, but there are so fundamentally different points: in the same silverware, they do not spare trays and napkins, and the boy walks and rubs the tables (at least this is a plus)???!
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3
October 23
the 3rd time I decided to give this KFC a chance and unfortunately the last one. I guess when the stores run out of salt, they buy it all up. Everything is incredibly salty, overcooked (it seems that because of the half-hour wait, they throw it to fry several times). When you wait for 2 cars in front of you for 40 minutes, you think that there are 10 chefs collecting 15 packages, in the end this is not the case. Once a good place slipped into a complete abyss
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2
October 1
We went in on 1.10.24 and were very surprised, there is almost no light in the restaurant, only near the ticket offices, when asked to turn it on when eating, it was not fulfilled (the woman looks like the administrator apparently forgot). are they saving money , well , okay , then. So Tatiana serves us at the checkout, she also cooks and gives out and answers calls, as I understand it, in short, poor Tatiana . But it's certainly not pleasant to wait 20 minutes for just potatoes for a child.
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1
October 29
The waiting time for the order is more than 35 minutes, the cashier reported a wait of 15 minutes
At 25 minutes after the conversation with one of the employees, ice cream was offered as an apology. The order was given later !!!!! There were not so many waiting minutes, there were not enough orders to cook 2 burgers, 2 twisters and 2 potatoes with 2 drinks for more than 40 minutes
I would not advise anyone to return to this place, customer orientation is 0
Of all the dishes, 1 burger was warm!!!!
Icy potatoes
Twisters and a second burger too
Disgusting, change employees
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2
September 25
It's cozy, usually there aren't many people, but the speed of service is very slow. The burger can be waited for about 10 minutes.
09/25/24 I ordered the wings at 19.33 now it's 20.23, it's not ready yet. 50 minutes Carl!!!
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July 16
The room is spacious, there are always free tables. That's where the advantages end. A boorish cashier, showing with his whole appearance how everyone got him here. They didn't report the sauce, and they pretend that I stole it myself and ate it, they didn't even apologize. The wings said they would cook for 20-30 minutes and brought them cold, well, how is that?
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5
August 9
We made an online order at 23:18, we were supposed to cook at 23:28
As a result, at 23:55 we received our order and not full, we had to go and explain that we had not reported
Further, we sat down to have a meal and before we finished eating, a girl came up to us and asked us to leave the institution
We were refused a request to finish eating and then go out
You clearly need to work on customer orientation.
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4
October 6
It was 06.10.2024 at 15:40. The order was waited for 35 minutes, although the waiting time was announced at 15 minutes. Oh well. In return for the waiting time, they offered ice cream — this is a plus in the karma of the institution. But the management does not finalize it — this is a fact. Coming to a fast food restaurant and leaving 70 BYN there, I would like a faster service.
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August 17
We waited for a burger with potatoes for 28 minutes
We went in for a quick snack, and as a result, we regretted it 10 times. The lack of staff simply cannot serve the hall and the KFS auto. Kfs auto is a priority and visitors from the hall are simply forced to sit and sit and wait
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2
November 20, 2023
Delicious food, good staff, fast service and cleanliness in the restaurant! 👍🏻 Very pleasant atmosphere. The staff helped with the choice. I will return to this restaurant more than once. At times when there are a lot of guests, the guys keep up well and try for the sake of their guests.
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2
2
June 20
It was 20.06, around 21.00. The tables are dirty, the trash cans are packed to capacity. There is no paper in the toilet stalls. The cashier does not hear what she is being told. The order was not fully completed, the sauces were not put in. Sharp wings were inserted instead of strips. We waited for a very long time, with 15% of the hall full. As a result, we got cold potatoes and cheeseburgers, but at least the chicken was hot.
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2
1
September 18
They often forget to put something out of the order (now I always check without leaving the cash register). Once a whole burger was not found upon arrival at home. Often the waiting time is 25+ minutes, very slow (walking around the Lighthouse is not enough, you have to wait for an order with bags after the store).
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1
June 25
Of course, I hope this is a one-time occurrence... They didn't even ask on the spot or with you. Then it became clear, because it was not possible to place an order on a tray on the spot, all the trays were lying on the trash cans, and the garbage was a meter around them! The tables are dirty. There were no people, but the order was almost cold.
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2
1
October 4
The most miserable KFC of all that I have seen , there are a large number of homeless people in the room who drink there and cleaned dry fish today , Carl !!! , an untidy hall , if there are cockroaches , I will not be surprised , further on order , the burgers are cold first , well , you will see the most basic thing in the photo , this is a cheeseburger ) close this place , horror !!!
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1
July 1
I do not recommend it. We waited an HOUR waiting for the order. Although there were two people besides us. When the order was issued, it was already cold, the burger was in a torn package. The drink tube was not put in. I was ashamed in front of my friends from Russia. It's not fast food, but some kind of turtles just. This is the first time I've seen this on this network.
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1
December 6, 2023
I was here today at 22.50, I really liked the service. We promptly accepted the order, we did not have to wait half an hour, it was amazing how quickly the cashier accepted the order from a foreigner, usually there are problems with this. A very friendly and benevolent guy, very diligent. He immediately warned me when he found out that the order would not be coming soon, he joked so that I would not be upset.I was in a hurry to give everything, I flew myself and connected others to teamwork, and 5 minutes late, from the appointed time, I was handed a coupon for free coffee. All the food was very fresh and hot, you can immediately see that it was collected quickly.
Even my mood lifted when I left.If I could, I would put a lot more stars, but unfortunately, I can only put 5(
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2
3
April 6
Not a bad KFC. Clean, bright, cooked moderately quickly, as there are usually few visitors))). The quality of the dishes also does not fail, it fully meets the company's standards. As a good eatery in a sleeping bag, it will do.
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May 18
We were on 05/18/2024 at 18.00-19.30. DISGUSTING!!!!
The first time we encountered this in KFC.
When approaching the cashier, I heard that the cashier warned the visitors in front of him about waiting for more than half an hour (they of course left without anything, although they only asked for coffee)... I was also warned, but since it was raining outside, we decided to sit in the hall. I told the cashier that it was okay, we would wait. And she just left...
I had to wait for the cashier at the checkout for 5 minutes ... but when she came up, she pretended that there was no queue at all... she replied to my request to accept the order that she would not accept it now, since she was collecting already accepted orders (and there was one on the scoreboard... only 6 pieces). The queue grew behind me....
In general, after 10 minutes, the cashier still came up to us and warned us about waiting for 20 minutes...but I accepted the order (2 potatoes with sauce and fried onions + 2 cokes)))))
We waited the promised 20 minutes, admiring the view from the window.
Finally we saw our number on the white screen, we were glad))) but when they opened the bag of potatoes ...horror: the boxes are upside down and judging by the look of the food, it's also good to shake it, so far they've been informed - there's no way to compare it with the advertising picture ...
Okay, "hunger is not an aunt", they started eating... but the French fries turned out to be terribly salty, it was all covered in salt (I think a small teaspoon is for sure - it's too much for a standard box)
I can only say thank you for the iced Coke.
The tables are all dirty...
And for the whole time, which is more than 1.5 hours, there were 4-6 orders on the waiting table, and the hall was half empty...
I was very upset by this attitude...
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8
1
August 14
The worst KFS in Minsk. Every time I come here, there is a long waiting time. Once I stood for 30 minutes without driving during the day, no one warned me about the long wait in advance. It's always not fresh at night, it's cooked for a long time, as if it's warmed up in the microwave
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4
July 13
Horror-horror-horror!!! The service is very slow, the food is cold, and the waiting time exceeds half an hour. Even in the evening, when there are no people. I came with friends: I waited for my order for half an hour, they waited for almost an hour. The most incompetent staff, they don't want to work from the word at all!
I STRONGLY DO NOT RECOMMEND IT!!!
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2
September 15
Today I was in this KFS. Before that, it was no problem, everything was fast and delicious. I always order a car there at the KFS, I ordered it today, no one said anything about waiting, as a result, I stood for more than half an hour
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3
August 17
Every time I come, I order the same food and it is surprisingly cooked in different ways. It's like they can't cook there. Do the turn control and the food picker. Everything else is fine there
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January 18
A wonderful place to stop by and have a snack after work. The drive is open around the clock, and the gym is open until 12 at night. Very convenient location, clean and good staff.
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1
3
July 3
There is no information about the shares. table cleaning is not easy at all.The trash cans are chock-full of nothing to throw away. Lack of ice cream. And in general, it turns out to be a bit expensive.
The wings are on fire, and the burgers are so-so.
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2
August 24
At 15:24, I ordered a boxing master, I'm still waiting, if you watch the employees, you realize that they just walk back and forth with one potato for half an hour. We promised 15 minutes, as a result, we are still waiting.
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1
October 10
Well, there's always something wrong!
Then potatoes for 20 minutes.
Sometimes there are queues , sometimes there is an hour of waiting! During the year of residence, everything was fine once. I don't know if there is a cfs worse than this for maintenance
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1
October 19
Disgusting service , some of the wings in the basket are re-fried , taste bitter , rude at the checkout , pre-order is generally a separate song , there is no point in it , I waited 35 minutes from the moment of payment !!!!!
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July 11
There is always something wrong with the orders. They mix up the food, then wait for an hour when the hall is empty. It is difficult to find a clean table. When ordering delivery, you also have your own adventures, you order one thing and bring another. Horror.
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3
August 28
Not a bad KFC, except for the contingent. Unfortunately, the staff does not keep track of who comes here. And the homeless are sitting and the school is yelling. Sometimes it's dirty because of this. And since the cooks are good, there were no questions about food
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1
May 7
I love this place. I walk steadily 5 times a week. I love the staff. Cleanliness is always there. The staff is fresh and smiling. My food is always ready within 2-3 minutes. I didn't have time to pay at all today, and already my order was hot and smelled delicious. Already Wow
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2
1
November 2
We ordered delivery today. They didn't put the potatoes in, but it's probably for the best. The strips and legs were so salty that they had to be thrown away. Just tin!!! Thank you for being alive)))
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June 23
One ball out of five. When I buy there, it's cold, then dry, then the potatoes are burnt at the bottom. The waiting time is also long for fast food. One person at the reception and at the packing
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2
1
July 21
We paid for the order with us, did not double-check the contents of the package, came home - there was not enough burger, one of them was asked for spicy - we made a regular one. Potatoes are not fresh, some disorders in the end😔
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2
January 30
Let's start with the good stuff: clean, tidy. But the cold cheeseburgers ruined everything, our complaint was answered: that only meat should be warm in a cheeseburger, and the bun and everything else should be cold (in our cheeseburgers, the meat was barely warm). Perhaps this is how it should be, but it was the first time I met with such cold cheeseburgers, it was tasteless. We will not come any more and we do not advise others
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4
1
October 5
It's cool. The parking lot is always empty during the day. It's just a long time to wait for the order, there are few staff
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August 18
The order of three positions was prepared for an hour (2 potatoes and wings), periodically I asked, they told me to prepare. An hour later they said they had lost the order. They did not re-prepare it.
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1
September 19
I waited for an order for a very long time, although people came and there were no orders. The burger and potatoes were very salty , it was not possible to eat . And the service could have been better ...
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2
August 14
Service is not a good word, the order had to wait 25 minutes. moreover, it does not correspond in any way at all, there is no sauce, there are no tomatoes, it feels like half of them were eaten during cooking
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2
1
October 26, 2023
The staff are friendly, the restaurant is clean, helped with the choice of a position on the menu, told everything, advised
The order was given quickly, very satisfied with the visit
We will definitely come back
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2
July 24
A large, fairly bright room. There are many places to land. However, the cafe itself and Kfc
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1
July 7
20 minutes of waiting, with 8 orders.
Super, the staff is sluggish by 8 p.m., they take turns smoking (yes, that's right, but never the load and waiting above average.)
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2
November 7
Constant dirt! The most disgusting place, was 3 times , every time :the tables are dirty, in the toilet.... (I was just unlucky, I came in at the wrong time)
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