Химчистка № 1
Directions
Kavalskaja Slabada
291 m
Dziciachaja biblijateka № 4
68 m
14 reviews
May 22
Only 1 sleeve was cleaned, the right one. How is that even possible? I took a suede jacket to the dry cleaners. As a result, after the dry cleaning, the dirt on the bends remained everywhere as if it had not been cleaned - it only smells of chemicals. The employee said that they had done everything they could and could not help with the contamination. She left a written complaint. At home, I realized that the 1st sleeve had been cleaned after all, although there were yellow-green streaks in places. The rest was apparently neglected, since the degree of contamination was initially small. Photos after dry cleaning are attached. The jacket looked wrinkled (but it fell off at home), but the collar remained that way - they offered to go to Moskovskaya, perhaps they would steam it there. Since they did not contact me promptly to resolve this issue, I will send a complaint about a poorly rendered consumer protection service with a photo
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October 24, 2024
There are NO advantages, from the word at all. We took the feather pillows to the dry cleaners. When they were taken away, the pillows had a persistent smell of chemicals and it was impossible to use them! They put it in the room to get rid of the smell. I had to wait a very long time. 09/7/2024 we took the pillows to the dry cleaners and only on 10/24/2024 the smell more or less disappeared and decided that we could try to use it. When I put on a new pillowcase, dust flew, A LOT OF DUST!
On the same day, I went to the dry cleaners with these pillows. As soon as I began to explain the situation, the employee began to talk to me in a raised tone that quickly turned into a scream, she did not let me say a word! She commented on the chemical smell: "It is not known where these pillows were, maybe you peed and pooped on them." While they were shouting at me, I took out a large sheet of A3 paper and took out some feathers on it to show the sand that was there, so that the person would understand that it was not all made up. I put away the pens, paper and sand afterwards. Apart from the screams and the inadequate reaction, there was nothing else.
Seriously? Someone thinks that you can pay 82 rubles for the dry cleaning of 3 pillows to pee, poop and not all what to do?! We gave them to the dry cleaners to use later! And not to run around Minsk with them and listen to nasty things! Not only was the money wasted, but we also received sand as a "bonus"! They yelled at me and threatened to call the police!
We did not know that only within a month it is possible to make claims to quality. Yes, we could not even think that there could be such an outrage! They were just waiting for the chemical smell to wear off, and there was a huge "surprise" waiting inside.
Judging by the way the employee of this dry cleaner reacted to the pillows, it is not the first time she has encountered such a situation.
I only ripped open one pillow. Of the other two, if you slap on them, dust also flies. I didn't cut them open on purpose, but it's probably the same as in the first pillow.
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1
March 7
They do an excellent job. Although the place is not very nice visually, a kind of greeting from the USSR, but they wash things well. The woolen coat and expensive down jackets were cleaned perfectly, the down jackets are fluffy as new. 🔥
See original · Русский