The car's receptionist, Igor, accepted a car to replace the brook belt, called two hours later and said that they did not have a horn key for 36, offered me to buy this key, and then sign up again and come to replace the brook belt. Not respect for the client.
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2
Сергей Дроздов
Level 16 Local Expert
April 22, 2023
Excellent car service. The craftsmen are professional, the car malfunctions were immediately detected and eliminated. Special thanks to Master Sergey. There is a small parking lot next to the service station.
See original · Русский
2
Юлия З
Level 3 Local Expert
February 23, 2023
A car wash employee was replaced, the car was washed terribly: the thresholds are dirty, the rubber carpets are in the sand, there is also sand under them, the cup holders were not wiped at all, the trunk was not cleaned. As explained by the employee who washed the car, he rinsed the carpets with water without detergents, they had to be washed, so it's the fault of the dealer who sold the car with carpets that are not washed (the car is new from the salon, bought 1.5 months ago); he vacuumed the salon, and the fact that there is sand under the carpets, you can sweep with a broom; he said the cup holders in the door that they do not wipe at all; the only thing he eliminated was wiping the thresholds with a rag.