KingStyle
559 reviews
February 22
Excellent customer service, and lot of variety to see office chairs
May 14
This is the third time I have contacted this store to buy office furniture. The range is wide, and the quality of the goods is decent. I would especially like to mention Vladislav's consultant - he is always polite, attentive and explains in detail all the nuances when choosing. It is a pleasure to work with such a specialist.
But, unfortunately, the shopping experience is greatly spoiled by the work of the delivery service. Almost every order is accompanied by postponements. In one case, the delivery did not take place at all: they could not find the right countertop in the warehouse, and no one even notified me about the problem. I had to write to the consultant myself after hours to sort out the situation.
In all the time I've been shopping at other stores, I've never encountered such systematic logistical difficulties. The delivery service is the weakest element here, which significantly affects the overall perception of the store. I hope the management will pay attention to this problem and take measures to solve it.
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2
May 12
Having decided to update the kitchen interior, we went in search of new chairs, and our choice fell on the Kingstyle furniture store. From the very first minutes of our stay in the store, we felt the professionalism and attentive attitude towards customers. Natalia immediately endeared herself to the seller with her knowledge of the assortment and sincere desire to help.
Natalia didn't just show the chairs, she talked in detail about the features of each model, the materials they are made of, and their advantages. It was especially valuable that she was ahead of our questions. Every characteristic, every nuance was voiced before we had time to ask them. This created a sense of comfort and confidence in the right choice.
Thanks to Natalia's professional advice, we quickly decided on the appropriate models of chairs. The checkout process was fast and convenient. The agreed delivery time was clearly observed, which also added positive emotions.
Now it remains to check the chairs with time, evaluate their durability and convenience in everyday use. But now, based on the quality of manufacture and appearance, we are confident that we have made the right choice. We would like to thank Kingstyle and Natalia personally for the excellent service and professional help! We hope that the chairs will last us a long time and will delight us with their appearance and comfort.
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1
March 19
I was not very satisfied with this store, for several reasons.No matter how good everything is inside, you can describe any chair and they will bring you, you will sit and choose according to your taste and color, as they say.But with more questions about delivery:I paid, ordered the first time the next day, they promised to deliver, but they didn't deliver.I'm calling, asking:they tell me that the order has been rescheduled for another day.I'm waiting for that day-they call and say that they have found a marriage and will reissue it the next day.Naturally, I didn't see the chair that next day either.I freaked out and went there to issue a refund.To which the girl told me that she would definitely arrive tomorrow.Well, how would you come, really, but why feed people with breakfast without calling customers to reschedule for some other day convenient for you?In general, my advice is: do not pay in front, and even better, do not buy anything here, for the sake of saving your nerves.
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February 14
Kingstyle was approached for the purchase of a computer chair. I would like to note right away that I really liked the store's service. We were advised by a girl named Alesya. Very friendly, attentive! We had a request and it was she who helped us choose what met our expectations. She sent links, photos, and advised on all positions. And it was very pleasant. I was pleased with the discount and delivery even earlier than planned! The guys put everything together efficiently, packed it neatly and delivered it to the door for free, very polite, smiling, pleasant people - this is also a pleasant and important fact! Thanks to the Kingstyle team for their professionalism, attentive and individual approach to the client. The price of our chair in this store turned out to be more pleasant than that of other suppliers.
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1
April 24
The chair is excellent, the assembly is cheap, the loan, the consultation are all on top, minus ordered a lilac one, they brought a blue one. I've been using it for a month now, there are no complaints. It's very durable, very functional and convenient, just what I wanted! And there's a lot of choice, everyone will find what they need. Minus the price, I would still like to be cheaper, but as they say, you have to pay for quality. I weigh a hundred, but I ordered 150 because the three computer chairs under me were already broken and they had no warranty, so I had to throw them away.
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May 15
An amazing selection of everything sedentary. I bought my first chair at random and in vain, later it turned out to be not very comfortable in size. I didn't make that mistake again, and I bought a second chair here, sat and stepped over 50 pieces, and found the perfect one. Thanks to the consultant guy, he told me about the material and the convenience of the mode switch unit. I recommend it! come and try it, so that you don't regret it later.
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December 30, 2024
It's a great store. A huge selection of chairs, the eyes run away. They are very pleasant consultants. I recommend this store to anyone who needs to choose a chair for their home or office. Fast and convenient purchase registration, free shipping in Minsk.
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1
May 15
A big plus is the assortment.
The manager's advice is also decent.
The order was placed quickly, and they even made a discount for waiting.
According to the manager, the chairs have arrived, she sees them in the database, but the car has been loaded at the warehouse more than once (he moved) and according to the manager, this is exactly the problem. It was immediately agreed that as soon as the chairs arrived at the warehouse, they would be delivered the next day. The manager vowed to call me personally. But she called only the day after the order, saying that the car had not yet been unloaded and most likely delivery would not be until the end of this week, but at the beginning of the next. However, so that she wouldn't have any problems, she asked for delivery at the end of next week. Swearing that as soon as the chairs are unloaded, he will immediately call. It takes 1.5 weeks from the order to the first deadline. The manager did not call and delayed the delivery for the period specified at her request. I found out from a chat with a consultant on the website that the chairs were in stock and the delivery could have been done almost 5 days earlier. I also clarified the status of my order there, and they told me delivery was on Friday. When asked why it wasn't rescheduled according to the manager's promise (the one who issued it claimed to have made a note about it in the database with the order) They still haven't answered me.
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February 20
I really liked the showroom, it was comfortable and the staff was TOP, after visiting I decided not to look for anything else but to buy a chair here. I tried everything, consulted, and then it only remained to decide and choose a convenient time)) I ordered through the website, I liked everything there too, the speed of order processing, couriers call in advance upon delivery, it's also very convenient (I often forget and get confused about the days, but then they called an hour in advance and reminded me, plus they asked if it was convenient or not).
R - I recommend it!
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1
February 5
I contacted this company twice to buy furniture (table and chair) for the apartment. There are no complaints about the quality of the products, you always get what you order.
There is an opportunity to see and touch future purchases in the showroom. It is a pleasure to communicate with managers and technical support.
The service leaves much to be desired: the constant postponement of deliveries for completely different reasons (the product did not arrive, the defect in the warehouse, the wrong thing will be delivered, etc.). If you have paid for the purchase and are waiting for the order at the designated time, then you may well not be warned that this position was not on the in the warehouse (due to marriage), no one will call. I have to figure it out myself.
To summarize:
The strength is the price-quality ratio.
The weak side is the service (delivery, customer service)
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5
February 6
Great store, huge selection, polite staff. Shipping is free!!!!!What is not a little important is a nice bonus to the purchase, everything was delivered on time. The chairs are gorgeous) thank you very much
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1
February 27
Amazing staff work! The consultant was very helpful in choosing the right office chair, taking into account the conditions in which it will be used, and the chair itself arrived the very next day. I've been enjoying the comfort of using it for a week now)
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February 27
I ordered a computer chair for my son as a birthday present. Excellent advice from Roman Sokolov. I chose a high-quality chair at an affordable price, and I also received a 10% discount as a birthday boy. This is not the first time I have bought, and the store has never failed either with advice or delivery. I recommend it!
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May 16
Good choice of chairs. Manager Sergey is doing his job well. He is not intrusive, will answer any question, and it is pleasant to communicate. I was especially pleased that it is possible to make a countertop according to individual parameters. Everything arrived packed with high quality and without defects, which is also a rarity nowadays.
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February 10
The metal part of the chair leg came not white, but white in a black dot. Please replace it due to a defect, they tell me that this is such a structure. The chair itself is crooked. In order for the master to watch it, I had to sit at home for 5 hours and worry that they hadn't forgotten about me. Now you either have to stay at home during working hours and wait for it to be repaired, or the courier will pick up the chair and it is not clear when he will return it back) In the store itself, the same chair was twisted to appear taller, when assembled according to the instructions, the chair turns out to be 15 cm lower. I do not even know if the store deserves three stars for such a price. I applied here only because a friend advised me. I won't recommend it to anyone. For that kind of money, you can order elsewhere. -_-
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January 27
In 2019, she ordered office chairs, in 2020 she ordered her eldest daughter's chair home, in 2024 she came out of maternity leave and turned to Kingstyle again to equip herself with a brand-new workplace. They work promptly, are always in touch, and are ready to listen to the doubts and torments of an indecisive buyer) I'm behind the chairs only to them! Good luck and prosperity, Kingstyle!
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May 8
Good afternoon! On February 18, we placed an order for one chair, and the manager was active and helped us choose an option that was convenient for us.
Initially, the manager announced a readiness period of about 3 weeks.
On March 25, I wrote to the manager myself, because there was no feedback, and asked how things were going with the chair. To which they replied that they had a blockage and the chair would most likely be ready by the end of April. As soon as the chair was ready, I was told that they would inform me if the product was not relevant to me when it was ready, then I could simply refuse it. It was May 8th, and I wrote to the manager myself again, and he replied that they hadn't made one chair and they wouldn't do it.
If someone is planning to place an order for the production of one chair in this organization, then I advise you to think about it, because there is a risk of ending up without a chair.
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March 24
It is very convenient that you can come and choose a chair for yourself, special thanks to manager Vladislav for his help in choosing, took into account all the wishes and competently answered all questions.
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1
May 15
The best place in the whole of Minsk to choose a chair. A very wide selection, excellent consultants, as well as very pleasant conditions for placing orders and delivery
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April 2
Great store! A huge selection, pleasant prices, as well as 1 time I used the repair under warranty, as a result, they took the chair from the region for free, repaired it better than I imagined and brought the chair back. Thanks!
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1
March 13
I used the services of the service, I was very satisfied with the work done:the computer chair was repaired quickly and professionally.I would like to mention the excellent feedback on Viber, thank you very much!
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1
December 31, 2024
I want to share my experience with this so-called company. It all started with the fact that we came to their salon, succumbing to a large amount of furniture. The goal is simple: 4 kitchen chairs of a certain color of material and frame. We were offered an option that was not exactly what we wanted, but specifically instead of a "microfibre" leatherette. Spring 2024. 4 chairs were brought, 2 of them were cut. I'll attach a photo. It's impossible not to notice it by accident, I'm sure they wanted to push it off. It didn't work out, and thank God, velour chairs in the kitchen with children are a problem on your head, they added 2 in the rooms and ... We ordered, taking into account the bitter experience, one kitchen chair, again gray leatherette. If you liked it, I would have ordered more, as I knew. The chair would be defective, it would not be replaced or repaired under warranty. Then it's more fun. I'm ordering 3 other chairs, as you guessed, grey leatherette, sturdy construction, reliable manufacturer, 1.5 months of waiting, and... at the last moment, 1.5 months later, they offer to pick up my chairs in black. No? There are cheaper similar Chinese ones. Take it. Delivery with assembly is scheduled from 18 to 22. At 21 o'clock, the driver calls and says he can bring the chairs after!!!!! 23 hours. Naturally, it was sent for tomorrow, and tomorrow it turned out that... attention... The chairs cannot be assembled because they are defective. People, if you respect yourself and your time, don't mess with this under-company. They've opened a huge salon, but in fact they're offering Chinese food at crazy prices, and they don't even know what they're selling.
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5
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April 3
Brief content
- According to Roman's manager, who works in the salon of King Style LLC at 117A Independence Avenue, the company is an intermediary, not a manufacturer.
- Instead of the promised 10 days, I waited 31 days
- A defective order was delivered twice
- No one has ever apologized for the problems.
- They tried to force you to wait 14 days for a refund contrary to the law
- The money was returned in cash, although the payment was by card, referring to the "terminal change"
Full review
I want to share my extremely negative experience of interacting with the King Style company (King Style LLC, also known as kingstyle, king style, kingstyle).
On March 2, 2025, I ordered a lifting table worth 1,633 Belarusian rubles. Before placing the order, I was informed that the production and delivery time will be up to 10 calendar days. I emphasized that deadlines are critically important to me, and clarified the possibility of delays. The manager assured that "everything will be fine" and the king style company will definitely have time to produce and deliver the table before March 13.
However, when paying on the same day, the deadline suddenly increased to 14 days. The first bells of unfair treatment of the client have already rung, but I decided to give the company a chance.
On March 14, a table was brought in with obvious damage to the edge on the outside of the tabletop. I immediately contacted Roman's manager, sent the photos, and waited for the problem to be resolved. The driver has been waiting at my house all this time. Instead of apologizing, Roman just sighed and blamed the drivers, but admitted their guilt. I was hoping for a quick solution like gluing the edges, but Roman informed me that this was "impossible" and the table needed to be made anew.
I was again oriented to 14 calendar days of waiting. Due to the undermined trust, I requested written confirmation of the delivery date and received a reply that it would be on April 1 (although 14 days from March 14 is March 28).
During the entire waiting period, no one from King Style contacted me. On March 31, I wrote myself asking about the delivery time. Roman replied that he "monitors this process on a daily basis" and that the date was originally April 4, but it was changed to April 1. Of course, no one notified me that the date was changed to April 4.
On April 1, no one contacted me again. In the evening, I called the salon myself, where they informed me that the table had already arrived and offered delivery the next day. So where was Roman's daily "monitoring"?
On April 2, a table with even more serious edge defects was delivered in two places. According to the driver, these damages occurred at work. I contacted Roman again and sent him a photo. He sighed again, made no apologies, and offered a 10% discount on the next order.
I have suggested solutions:
1. Replacing the edge (Roman said that this was impossible, and for the first time admitted that King Style LLC was an intermediary, not a manufacturer)
2. Discount of 300 Belarusian rubles for the purchase of a chair
Roman said that the director would contact me in 2 minutes. The driver has been waiting for a decision all this time. No one called back. After 15 minutes, I contacted Roman myself, who informed me that he and the director had decided to offer a discount of 150 rubles (the same 10%).
I refused and said that I would come to issue a refund. Roman began to talk about the "mandatory waiting of 14 days for the request to be considered," clearly trying to circumvent consumer protection legislation. After mentioning the law, he backed down.
When I returned to the salon, they returned the money to me in cash, although I paid with a card. They explained this by "changing the terminal and the inability to make a return according to the procedure." And, of course, no apologies.
During these 31 days, instead of the promised 10, Kingstyle showed complete disregard for the client.:
- The promised deadlines were constantly violated
- Defective goods were delivered twice
- There was a lack of proactive communication
- No apologies were ever made
- Attempts to circumvent the law
- Questionable money-back transactions
Decide for yourself whether to contact king style after such a service.
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May 7
I arrived, everything is beautiful inside, you can try everything before buying.
I placed an order for the table with payment immediately, two weeks later I called myself to find out where the order was, and they gave me breakfast. The next day, of course, nothing arrived. I called them and they told me that, without my knowledge, the order had been postponed to next week. When asked why I still don't have a desk after two and a half weeks and why I have to wait another week, they first called the managers, then stopped answering the phone. There is no table, no money. I don't know if I should wait for the next breakfast or go pick up the money right away.
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February 13
A huge selection of chairs, excellent service, attentive managers. Fast delivery. Of course, I will continue to shop there, and I will also advise my friends. Thanks to "kingstyle"
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January 18
I ordered two gaming chairs for myself and my girlfriend (not cheap).
The first chair arrived disassembled, and already at the assembly stage it turned out that we had forgotten to put the wheels.
The problem was solved quickly – the wheels were delivered within a day, for which thank you.
It would seem that everything is fine, but with the second chair, new adventures began...
I decided to order this chair assembled (considering the experience with the first one).
As a result, after paying more than 1,200 rubles, I received a scratched, dirty and dusty product.
It seems that they are selling in a more decent condition.
Two quiet evenings waiting for the courier turned into several days of calls and problem solving.
Yes, the problem was solved quickly in this case, but the impression of the store was ruined.
I'm going to order two tables, but definitely not here.
Of the advantages:
- Efficiency.
- Nice manager Nikita.
The cons are higher.
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December 20, 2024
A large store with a very large assortment of high-quality furniture. Sales consultants will help you make the choice. I haven't seen a lot of people here, and that's a big plus for me.
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January 11
In general, the range is not small. You can sit down slowly and choose a chair according to your convenience. If you have any questions, the staff will definitely consult you. Be sure to take the opportunity to sit on a chair before buying!
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January 25
We bought a computer chair as a gift. The managers are very pleasant, they quickly helped us choose the right option, and we delivered it home on time. We were very satisfied with everything! Thank you very much.
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May 15
We bought 2 chairs and one table in the loggia, I really liked it. The quality is good and the price is adequate. The store has a lot of space, is comfortable, and has a large selection of furniture.
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January 22
it seems to me that there are no new products in this store at all, they only offer to buy from the showcase, and if you ask for the product to be new in the box, this request is completely ignored, the first time a showcase-style chair arrived, although the manager said that a completely new one was needed, I am ready to wait as long as necessary, but in the end it arrived from the showcase I refused it, demanded a replacement, and clarified once again that I needed a NEW ONE SEALED IN A BOX. But the second time, at least a new one arrived, but for some reason it was assembled again, the second time it was already completely taken away, since there was no strength to wait any longer and find out why they couldn't do it properly.
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December 4, 2024
They don't even deserve one star. Two times they promised delivery on the same date and both times the delivery was delayed for a long time. I am still waiting for the second delivery, or rather a replacement, since the defective countertop and briefing console were brought for the first time. They promised to replace it, but in response, silence. They said that on November 30, 2024, the countertop will arrive at the warehouse, but to date there has been no
call about this, no
countertop. For information, the furniture has been paid for a long time. In short, with the company
It's the worst I've ever encountered. They "sing" beautifully, but I don't keep my promises at all. I've never written reviews, but
that's just arrogance. I wish the management success in the prosperity of the company!
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January 6
We paid for the chair in the store on 02.01, ordered delivery on 03.01 and indicated that the chair should be disassembled. They were brought to us assembled with defects (the skin on the back is scratched): It was in the store when we picked it out. They took me back. The manager does not contact. They called the same evening and replied that they had passed on the information. They called on 04.01 and answered the same thing. The money has been paid, so you can not move and kick back?! As of 06.01, nothing has changed.Never pay in advance. I will not contact this salon anymore.
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February 19
The store is good, the product is defective (for me personally) a month later, the crosspiece began to creak, then the module began to twitch with a bang, holes on the back under the armrests, a difference of one centimeter, reported for repair on January 8, arrived and brought the wrong spare part, only on January 20, sent for repair (they do not repair in Gomel) brought February 11 (queue for repairs)) 21 days)with the same curved back, the module was too lazy to clamp, the crosspiece was lubricated, but the decorative plastic was too lazy to put it tightly after disassembly, the gap is not the same)). The price of the chair is 650 rubles. We returned the funds for 50 minutes and it turns out that you are a man raising your voice.
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March 2
We bought a chair and a table in this store, and the next day the chair was defective, and the table was not the same at all. We called the service department, they transfer to each other, call there, they say call there, in short, feedback is not welcome. The order was replaced only a week later, the table is defective again. Another unpleasant moment was that the chair was bought at a discount store for about 1,000 rubles, and on the online store the same chair from Kingstyle cost 150 rubles cheaper. Everything about the store is very clear to us. I wish you all more successful purchases.
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January 17
The consultants are funny, explain well and know what to offer to make the customer like it. I definitely advise you, the best place to buy furniture, especially comfortable chairs.
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December 19, 2024
We bought chairs with my husband, we chose them for a long time. We chose it, the consultant himself offered delivery on Thursday, we announced the time at 19:00, since we live outside the city and work in Minsk. On Wednesday, we were informed that the delivery will be at 9:00, of course no one will be at home, since we work from 8:00 to 17:30. I won't describe all the nuances, the chairs were delivered on Saturday!
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February 8
Excellent work by Natalia's manager, guided her, helped her find the best option, showed tolerance, kind and positive communication. Thank you very much!
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August 3, 2024
There is no better place to buy furniture. We bought chairs and were 100% satisfied with both the quality and the price.
Special THANKS to the consulting manager Archil. I consulted in as much detail and clearly as possible about all the details and nuances, and helped to finally decide on the choice. A great example of how employees create the face and image of a company.
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January 31
I ordered a table with an electric lift. The table is excellent, everything was packed beyond all praise, and I will separately note the original instructions and the translated one from the store, for which I would like to thank you.
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March 15
We bought a computer chair, after a month it was impossible to sit, it felt like you were sitting on a blackboard. We contacted customer service, arrived and replaced it under warranty. After a month of use, the same thing happened, the seat leaked. We contacted the customer service again, they said that this is such a model and this is not a warranty case. There is no attitude towards the buyer. I do not recommend this company. We probably need to resolve the issue through the courts. Be careful when choosing a store.
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May 16
I bought a child's chair, after long inspections of various options, the consultants did not come up, I had to call them myself. Otherwise, everything is positive, they helped with the choice, competently told the pros and cons of various options. The delivery was made on the day of purchase
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January 18
I bought chairs, the quality is excellent, the appearance is also very presentable and beautiful!
When I ordered the chairs, they were custom-made, we have to wait up to 25 days, but they called just a week later, they say that the chairs are ready, they can bring them right tomorrow. Super! The best furniture store! Thank you very much, I will contact you again.❤
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March 20
Excellent prices and quality! We bought a desk and an armchair for the child. The consultant gave advice on choosing models, the attitude is very friendly! Thanks!
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May 20
I can say one thing...The choice is very large, from small to large, for every taste.While I was choosing for myself, an hour passed.Of course, the prices are slightly more expensive than those of the monopolists, but the quality is very decent, even the cheapest.I recommend everyone to stop by and walk through the vastness of this store
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May 9
The best home furniture store so far. The range, of course, is not complete, but if you are looking for a table or chair for any purpose - here is the best choice, price and quality!
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February 20
I would never advise anyone to contact this company!
The only advantage is that there is a large selection of chairs, and then only the disadvantages
The managers' work is disgusting, the chairs were bought in November and we still can't resolve the issue! And no one will remember you until you write or call yourself, so they also ignore messages for a week) Interestingly, the management is generally aware of what is happening!?)
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January 24
Excellent service! Manager Ekaterina is clearly sitting in her place! Excellent advice, excellent quality furniture ! There are positions that are not found anywhere else in the Republic of Belarus!
I advise everyone!!
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February 27
I was looking for a folding chair.
I found it online in Kingstyle.
We accepted the order (thanks to Natalia from the call center).
They were brought from Mogilev. I was informed, I arrived, I picked it up. Everything is neat and on time.
Very good. Satisfied.
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