KingStyle
243 reviews
August 25
I recently purchased a computer chair in the King Style salon and was incredibly pleased with both the purchase and the service. The consultant turned out to be not only a professional in his field, but also showed great patience, showing all possible options. I was able to calmly choose exactly the chair that I liked and ordered it with delivery. The new chair fully met expectations – comfortable and high-quality. The service is top-notch, and for that, many thanks to the King Style team. I recommend this salon to anyone who is looking for high-quality furniture and excellent service!
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September 6
We bought a chair for a student on August 20 at Timiryazev, delivery was ordered for August 25. There is a large selection in the hall, the sales consultant is fine. Our chair arrived and there were no bolts for assembly and connection during assembly. From the beginning of the working day on Monday, I started calling all the phones listed in the warranty card. And the real quest of finding lost fittings began ..... call this number, no other way, no wait for the connection. And suddenly I am informed that tomorrow they will bring me in the morning before 15.00. The first half of the day is over, there are no accessories. And again I started calling to look for THREE bolts. There are no managers at all. They said there were problems with the warehouse. Wait for it to be delivered somehow.
As a result, I was going to go to the store with the chair, for a refund and about happiness, the bolts, key and plugs were given personally into the hands of the driver. Thanks a lot to the driver, I checked according to the scheme whether these bolts are. The chair was assembled, the student is glad. But the manager's job wants the best. The sediment remained. Have a nice day, everyone.
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1
October 11
It's not the first time we've bought a chair here. Good service, the girl Irina helped with the choice. Moreover, it is convenient that even if there is no necessary model in the hall, you can arrange to bring it to the right store even in another city - so that you can come, look, sit and finally choose. We took the first chair about 6 years ago - no complaints. Now we select for each workplace in the house)
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October 23
High-quality chairs. We buy it a second time. Very pleasant service. Delivery on time, the chair was delivered assembled. Arina is a competent, responsible and very pleasant consultant. Special thanks to her for her help and patience. I definitely recommend it.
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1
September 4
We bought an office chair! Everything is clear and beautiful, it has been pleasing us for a year now)
But in addition to the product, the service is also at the level, and I don't pass by this! The consultants helped to choose an excellent option for the price and comfort, they delivered it without any problems! Thanks!
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November 5
About three years ago, I bought a chair in this store. First, I bought myself an office: everything is well assembled, nothing creaks, no backlash. Apparently, as I realized later, chairs are assembled normally for legal entities, but for individuals. faces - it will do just fine. Then I ordered the same chair for the house and then it started - it was assembled so terribly that it's hard to even imagine: when you swing on it, it creaks so that you can hear it already on the 1st floor, the backlash is strong. But I've come to terms with it, although the would-be craftsmen who assembled the chair like this need to tear off my hands.
But the most interesting thing started when I decided to take off the cover and wash it (fabric armchair). When buying, by the way, I asked the manager how to clean this chair. The manager assured me that the case can be removed without problems and erased (I remember this well). One day I couldn't remove the cover, because on one side the handle was screwed down so that when I tried to unscrew it, I deformed the slot on the screw cap (photo attached). On the other hand, the handle is unscrewed with little effort, but unscrews.
I contacted the complaints and suggestions department of the store with a request to unscrew the handle for me. Note, just UNSCREW, do not repair, do not replace anything else. As a result, the store sent a response (photo attached), saying that she was a fool, the case could not be removed. It's not coming off, you say? But what about the presence of a zipper around the perimeter of the case, which can be easily undone and removed? I was sitting on chairs that didn't have a zipper sewn in, yes, you can't take off the cover and wash it, but everything is fine here It's being removed, but the store's service has become at such a low level that they don't give a damn about customers.
Think twice before buying in this store, it is better to buy a service in another store that is not at such a low level.
PS Oh yes, another moment the gas lift broke down exactly a year after buying the chair, although I did not use the gas lift - I only adjusted it to the table level. In the office, the gas lift still works in exactly such an armchair, although we use it more often, since many people periodically sit on this chair. A coincidence? Draw conclusions!
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August 22
I wanted to order Evolution Office Comfort (grey), because I have already ordered it here several times and liked everything. But not this time. The chair was presented only on the online platform and it was done intentionally so as not to provide birthday discounts to customers and other opportunities to save money. When asked to provide a discount, they refused, saying there is no product on the site - sorry.
The question is, then how do you sell if you say on the online store that the product is in stock while not showing it on the site and arguing that everything is already provided with discounts on the online store. 21 stores offer the same price as you and 1 store is 30 rubles lower. That's your customer focus.
1 star for deceiving a potential buyer (I send greetings to the sales department)
See original · Русский
3
1
October 8
The worst experience of all time.
There are no questions until the order is placed, but then the fun begins. During the checkout, I was informed of the day when all the items will be ready and delivered, but instead of joy, you get nothing. Then for two or three weeks you try to find out at least something about the order, but only transfers. Separately, I note that not a single call has been received from the manager. I was forced to constantly call myself and clarify the status of the order.
The result: a loss of time and nerves. I never received my order. The deadlines are all broken. Ignoring the client 100%. It is better to buy elsewhere!
See original · Русский
1
March 13
Hello everyone
not so long ago we bought a Samurai chair, I really liked it. It is comfortable enough and holds your back well, which was the main criterion when choosing. The selection in the store is amazing and the consultants are very polite.
I would like to say a special thank you to consultant Alexander, who helped me choose a chair and provided constant assistance in choosing among a large number of products
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1
August 4
I bought kitchen chairs in the amount of 4 pcs. the price for one was 220 rubles.
There was a problem when assembling the chair, they staggered wildly, all 4
I contacted the warranty department, people are absolutely not interested in solving the problem, they referred to the incorrect assembly of the chairs (it was necessary to tighten 4 bolts ...) agreed that their master would come and solve the problem
The master arrived, he leveled 1 chair with a 10mm washer, but he did not have such washers anymore, gave advice to buy and put.... Damn it, I paid for everything in full, and they tell me that I have to complete these chairs at my own expense???
The situation angered me, and I wrote a letter to the warranty department in which I described my indignation, and after that letter, they agreed to replace 3 chairs, and what do you think They brought me 3 similarly wobbly chairs....disgusting attitude towards the client, the whole process took more than a month, I never received high-quality chairs,
Learn how to work with clients!!!
See original · Русский
2
June 28
We came to return the chair (it did not fit the dimensions). At first, the seller said, "the head said that it would not be possible to simply return the chair, you need to choose another one." Naturally, they cannot deprive a person of the right to deliver a new product within 14 days, we have said this. The goods were inspected, accepted, an act was issued, the seller "the head will consider your application within 7 days and then decide." Excuse me? Do we need to come back again to get the money back? I had to quickly study the law on consumer protection and communicate with the boss personally. There, this illiterate man came up with non-existent rules, after requests to indicate exactly where it is indicated that the seller has the right to keep the goods and money and consider applications, he did not find an answer and the money was returned under threat of calling the police. But I strongly advise against contacting this store. The first time something had to be handed back, it's good that they didn't fall for a divorce. It is not known what this extremely dishonest desk would do in 7 days with a chair under the pretext of not returning the money.
A separate "praise" deserves the sales department, which is full of 0.
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6
September 19
The office of incompetent guys, a table and a chair were delivered to the region, the chair was delivered, but the table, oddly enough, was forgotten, how can you forget if tracking the shipment is your immediate responsibility - it is not clear. Well, nothing, they brought him in a week... The courier left him, received the payment, and left. Upon autopsy, it turned out that defects were found on the table, with the exchange of the part on the complaint, questions are currently arising, I am waiting for a decision, I will add a review later, but I do not advise buying in this office. P.S. I add a review, they called from this sewing style and reported that the exchange of the part (which they broke) is paid, almost like half the cost so check every detail at the reception, even though there will be 10 boxes, I do not recommend anyone to take anything here. 0/10
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2
September 18
+Adequate support and resolution of the dispute.
Due to an error in the position on the online site, I was sent a chair with the wrong configuration. Upon delivery, it turned out. After my complaint to the manager, the situation was resolved in my favor. I want to thank the company for that. At the same time, because of the configuration with a massage pillow, I would have to pay extra (which I would not do), but the company decided to give it to me as a sign of reconciliation.
👍👍👍
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June 14
A client-oriented company, they work quickly to resolve controversial issues, always on the client's side. Pleasant and courteous staff, starting with couriers, pickers, managers and management. I ordered chairs and a table for myself, I was very pleased. You're cool!!! I was in the salon Minsk, Independence 117A.
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May 28
The store is great. The choice of chairs is impressive. The sellers are young and enthusiastic, very friendly.
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October 22
I came to the salon on Timiryazev, sat in all the chairs I liked. They rolled up to the height-adjustable table, adjusted the height. Then the next one. The staff helped with everything. As a result, I bought it. It was delivered the next day. The set is complete, I checked about the receipt. Bring. I'm sitting here rejoicing.
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1
October 17, 2023
The choice in the salon is large, even very much! The consultants are polite, helped with the choice, and also offered free delivery, which is very cool. Delivered at a time when it's convenient for me, although they offered it before, but it's great that you can negotiate with them on any number) In general, I liked the service, although I had to choose a chair for a long time, but it was very comfortable!
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1
August 14
I ordered the repair of an office chair, replacement of the rolling mechanism and gas lift. We decided on the price based on the photo, and agreed on the date for tomorrow within an hour. A polite master came, replaced everything in 15 minutes. Regarding the price, on Yandex services they wanted almost 2 times more for the same work (190 against 105 rubles) The cat approves.
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November 29, 2023
I am very pleased with my experience of buying a chair in this salon. The staff was very friendly and professional, helped me choose the right chair. The quality of the goods is at the highest level, and the prices for them are very reasonable. I recommend this salon to anyone who is looking for quality chairs and excellent service!
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1
October 25
A great salon. The staff is friendly, they will always help you with the choice and choose the option that suits you
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1
October 21, 2023
Responsive, polite and patient consultants. I have been shopping here for the umpteenth time and I will continue from now on.
Excellent choice of furniture for every taste, any position can be customized and order individual production. Definitely 5+
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October 21
Responsive staff, wide selection, high-quality chairs. Everything is at the highest level.
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1
July 17
Excellent service, a huge selection of high-quality chairs and armchairs, attentive staff
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March 28
We purchased a set of garden furniture in this salon in installments. We were very satisfied. The guys did well - they worked quickly and harmoniously. Before that, they tried to purchase this kit in the 21st century and the 5th element. Unfortunately, for a long time and to no avail.
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March 12
A great salon with a large selection of chairs!competent specialists helped me choose a chair based on my parameters and request!I will definitely be back at the table✌🏼
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August 23
A good store with a large selection. I've been buying furniture from them for many years. A really working service.
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November 1
I bought an armchair in this store. I liked everything very much. Everything was done on time, within the agreed time frame.
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February 24
Zero stars, it is impossible to evaluate a store that cannot send different goods 3 times in a row, there are always some excuses, there is a table on the site, but in fact the supplier does not send it to them anymore, ordered the table again a month ago, postponed delivery from a week to a month, waited a month, they dialed me again, oh Sorry , no deliveries are expected in the near future , as a result, I canceled the order. And so I stepped on the same rake again, ordered a chair, again postponed delivery from two days to a week and again nothing was sent, the time is half 11, and the chair is not visible on the horizon at all, I do not recommend contacting this store
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4
September 25, 2023
Консультанты - большие молодцы! Очень профессионально проконсультировали, все показали и рассказали. Большлй ассортимент. Все что искала - приобрела! Скоро будет нужна обеденная зона - только к ним буду обращаться
February 6
There is a good selection of chairs and other furniture, but what happens after the purchase is surprising. The manager of the service department can simply ignore you for a day, and after a repeat call, he may be "busy" for several hours. The legal adviser can send you a response track for 3 days and your claim. And everything is seasoned with the fact that the instruction that comes with the furniture is not an instruction, but a video from YouTube is an instruction. There are no questions at all to the store and managers, pleasant people work, but if suddenly you are not lucky enough to apply for a complaint, be prepared for the fact that you will be thrown and delayed every other time, I will provide screenshots of correspondence and calls later.
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3
September 3, 2022
Выбирал себе рабочее кресло в данном заведении (и купил). Очень понравились отношение персонала и атмосфера. Весьма приятное и спокойное место, где располагается широкий ассортимент товара на разный вкус.
Отдельное "спасибо" хотелось бы выделить чуткому менеджеру Максиму, который знает о товаре, как мне показалось, всё и не прочь поделится информацией в ненавящевой форме. Ответил на все вопросы и уделил немалый объём времени мне, успевая удовлетворять потребности остальных клиентов.
Остался под ярким впечатлением и, будем верить, что с долговечным качественным товаром. Спасибо.
3
May 5
A huge selection and professional advice. Promptly resolve all issues with service and maintenance in case of problems.
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October 19, 2023
We have already applied to the KingStyle company several times for furniture in an apartment and a private house. The first order was made more than 5 years ago, and so far the company's employees show themselves to be high professionals who monitor the quality of the work performed and take into account the wishes of the client. Orders were placed with different managers - everything was done quickly, efficiently and most importantly at pleasant prices!
Orders, delivery and assembly were always completed on time. Couriers are professional and accurate.
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February 27
Каждый раз попытка заказа это квест. На телефон не отвечают, через сайт заказываешь, получаешь ответ на почту от робота, исходя из которого нужно ждать звонка оператора, а вот человек звонить не хочет.
В 9 утра заказал кресло, в 12 позвонил напомнил, в 13 позвонил, но трубку не подняли, и только в 14 соизволили набрать и уточнить детали. Как итог, отказ от заказа.
1
September 22, 2022
Расскажу свою историю покупки кресла.
Работаю удаленно, поэтому было важно выбрать хорошее и удобное кресло.
Пересмотрел кучу вариантов. Остановился на этом магазине.
Для меня было важно, чтобы был механизм качания DMSL, и само кресло было из ткани. Нашел несколько геймерских кресел, которые соответствуют моим критериям. На сайте указано, что доплатив 35р можно заменить стандартный механизм DMS на DMSL. То, что нужно!
(Сб)Приехал в магазин, пощупал кресла руками, посидел, окончательно определился, заказал. Собирать кресло решил сам. Доставка была на Пн.
Только спустя некоторое время я понял, что, выбирая кресло, забыл сказать, чтобы заменили механизм качания.
(Вс)Позвонил по номеру, указанному на сайте, сказал, что хочу добавить механизм. Девушка пыталась мне объяснить, что на геймерском кресле механизм DMSL нового функционала не добавит.Сказала, что для лучшего понимая отправит видео на вайбер. На вайбер приходит видео, где демонстрируется механизм откидывания спинки. Я сказал, что мне нужен механизм DMSL, про откидывание спинки я знал.
Мне отвечают, что нужно доплатить 50р, вместо заявленных 35р. Я сказал, что на сайте указана другая цена, на что получил ответ: "Извините, ошиблись". После мне перезвонил продавец, у которого я оформлялся, и добавил механизм к заказу.
(Пн) Момент истины, ждал доставку, не терпелось посидеть на новом кресле. Приезжает курьер, приносит коробку и отдельно DMSL механизм.
Коробка была запечатана. Вскрываем. Осматриваю части кресла. Все окей. Оплачиваю 35р. Курьер забирает DMS механизм, который был в коробке, и уезжает.
Но не судьба мне было посидеть на новом кресле в этот день. При сборке оказалось, что механизм по отверстиям не совпадает с сидением. При оформлении заказа ошиблись или на складе, непонятно
Звоню по номеру, указанному в гарантийном талоне. Сказали, отфотографировать все и оставить заявку на сайте. Сделано!
Через часа 2-3 перезванивают и говорят, что положили не тот механизм, мол моделью ошиблись. Ну окей.
И вдруг оказывается, что нужный мне механизм стоит на 6 рублей дороже, чем тот, что приехал.
Неприятная неожиданность!
Снова пришлось напомнить про ценник, указанный на сайте. И снова ответ:"Извините, ошиблись. Курьер приедет в среду".
Сложилось впечатление будто хотели отбить доставку.
На вопрос: "Можно раньше?", сказали, что не получится из-за загруженности курьера.
В итоге кресло полтора дня стояло в полусобранном виде.
В среду приехал курьер. Привез механизм и даже помог установить.К креслу претензий нет, все отлично, но после такого обслуживания осадочек остался.После данной ситуации отношение к магазину спорное, на ровном месте можно было потерять 21р, при заявленной цене в 35р.
Судите сами!
---------------------------------
Спустя некоторое время со мной связались и принесли свои извинения за сложившуюся ситуацию. Бонусом предложили скидку на следущую покупку
3
September 16, 2022
Сразу хочу отметить что персонал в магазине - молодцы: все предложат, покажут, расскажут. Ассортимент и прочее тоже хорошо НО!
Как только вопрос касается гарантийного обслуживания - спасибо что обратились, мы свяжемся с поставщиком, это займёт время, звоните/пишите в конце недели может быть что-то расскажем.
Прошла неделя - подождите ещё неделю, ок
Прошла вторая неделя - в Вайбере смски читают, но отвечать не отвечают. Звоню, узнаю в чем дело: вот мы же вам говорили подождать, поставщик плохой и тд и тп ждите ещё и так постоянно. Наверное ждут что покупателю рано или поздно надоест и он отстанет.
в общем если вам повезёт и товар будет надлежащего качества, то поздравляю
P.s. Вопрос решился как только поменяли персонал в сервисном обслуживании
3
November 29, 2023
One day I came to look at the chairs in the kitchen as a gift to my wife. A nice red-haired consultant Sergey came up to me. It turned out that there was an action thanks to which I also bought myself a computer chair that I had been dreaming about for a long time! The best store, the best consultant! Thank you very much!
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June 14, 2023
Выбор просто огромный, на разные вкус и претензии. Приобретаю стул в этом магазине не первый раз, и каждый раз очень довольна покупкой. В июне покупала стул в подарок в офис - особое спасибо ребятам, которые помогли выбрать подарок, их советы и внимание было профессионально, тактично и очень приятно.
1
1
November 29, 2023
Excellent choice of chairs, consultants are very friendly.
Helped to decide and pick up a chair
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1
November 22, 2023
The place is small (but it's outside) and inside there is a huge room stuffed to the limit with chairs for a variety of needs. Come... The most affectionate and friendly staff helped to choose (and as it is difficult for the ignorant to choose, they also showed a lot of patience and understanding), ordered, counted, and even got a discount!)
Alyona and Alexander, my thanks!) honor and prosperity!)
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2
September 23, 2022
Хотела заказать брату стул, но не особо разбиралась, какой лучше. В итоге помогли выбрать хороший стул в средней ценовой категории, даже с цветом определялись вместе)) Быстро оформили заказ, так же быстро довезли и помогли затащить на 5 этаж, ещё и собрали его бесплатно. Сервис чудесный, консультанты понимающие, точно буду к ним обращаться, если понадобится ещё один))
2
July 20, 2022
В вершине моего списка -- клиента-ориентированность персонала салона. Хочу отметить менеджера Кристину, за ее профессионально грамотный подход к моим просьбам. Оперативно, индивидуальный подход чувствуется, приятно было совершать покупки, естественно буду дальше сотрудничать.
4
January 4
A very large selection of office chairs. Competent consultants. Assembly can be ordered for an additional fee.
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November 29, 2023
The staff is adequate, the choice is huge, the quality is excellent, delivery at a convenient time 👍🏻
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February 6
A good choice even for a small room, pleasant, non-intrusive staff with:
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November 29, 2023
Excellent service, I was very satisfied, the service is excellent, they will help you choose everything to your taste.
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1
September 28, 2022
Заказал геймерское кресло, остался очень доволен!
Качество кресла 10/10, доставили быстро.
Консультанты приятные в общении, помогли определиться с выбором
В общем я остался доволен, спасибо KingStyle!!!
3
December 28, 2022
Заказали в этом магазине компьютерный стол 11 ноября. Стол делался под заказ в России. Мы его оплатили заранее на 100%. Срок выполнения заказа - месяц. Производитель затянул выполнение заказа, тут, конечно, магазин не виноват. Однако, срок доставки прошел. Далее, стол приходит в Минск, к нам приезжает курьер и привозит нам журнальный столик (вместо нашего). Курьер обещает, что нам позвонят из магазина, в итоге 5 дней магазин молчит, потому что наш персональный менеджер на выходных! Муж перезванивает сам, они начинают чесаться и таки находят наш стол. Привезли его нам 28 декабря. Ограничились устным извинением
2
June 1, 2022
Большое спасибо магазину за отличный сервис и быструю доставку. Отдельная благодарность консультанту Кристине, которая отстаивает интересы компании даже в свободное время :) Помогла определиться с выбором и сориентироваться в малознакомой теме.
4
October 18
a good place, I bought a second chair in this salon already
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