We used the services of the companies twice, first we transported tires for the car from Novosibirsk to Almaty - everything was great and they arrived quickly. But from Almaty to Novosibirsk, 3 cars were detained at customs and there was already a 1-month delay in cargo delivery.
Update: I wrote as they asked in the comments on the mail, and still no response, no greetings.. I'm changing the grade from 2 to 1.
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Andrey Korolev | @korodrey
Level 3 Local Expert
March 12
Terrible attitude and incompetence
The first time I placed an order for the delivery of CCTV cameras from Almaty to Moscow, they were picked up and delivered without problems (0118399712). This is the end of the one-time good delivery promotion.
I applied again in March (0118555539) - I was sent to ***:
1. They did not respond for a long time
2. Then they said: give me the receipts and invoices for things, otherwise we won't be lucky, but I don't have them (although the law clearly states for FL that it is necessary to provide "if available")
3. They tried to impose a cargo crate
In the end, I gave up on it and issued it through the SDEC. Yes, it's more expensive. But no questions and minimal paperwork. Everyone knows the rules and regulations: arrived, picked up, delivered.
See original · Русский
Валерий Кононенко
Level 8 Local Expert
November 14, 2024
One plus is that it is relatively cheap, and so to deliver at least a small parcel, even the 4th wheel, it will take you at least 40 minutes, at least!
Well, the integrity is apparently being tested for survivability, the box completely wrapped in several layers of tape arrived torn as a result! It's like you have to hate your job to do it like that!