We always enjoyed ordering pizza. Delicious, the price is reasonable
But lately we've been getting more and more excited. Even on an ordinary weekday, you have to wait for the courier for about two hours, or even more. The pizza arrives cold. And the quality is not the same anymore. And now the whole family is busy waiting for the courier. It's been over two hours. And this has already become a constant practice. I used to love this place, but now I don't recommend it to anyone.
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FRAU
Level 4 Local Expert
December 12, 2024
I ordered baked rolls, as a result, after 1.40 delivery they were brought cold, although in the last 5 times they were always brought warm. Well, it didn't upset me much, but when the sand began to creak on my teeth ...
Calling the institution, they asked me to send a photo (it's not clear why) after viewing the photo, they wrote: "Girl, we have nothing to do with sand in our production.
Vegetables are thoroughly washed and processed. Maybe
it's fried sesame seeds.
As an apology, we can offer a 15% discount on the next takeaway order."
I did not agree, I offered to provide discounts on delivery. I don't want to come there for an order because of their joints. To which they replied, it is possible, but the delivery is paid.
Customer orientation is at the highest level.
We have been ordering for 3 years and everything has always been fine.
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Show business's response
Антон Бекс
Level 14 Local Expert
March 2
The order was placed at the establishment, the employee did not finish listening to the order, when they said that this was not all, she replied "It's too late to drink Borjomi," which amused the same not distant employee. As a result, the second order was rolls. Philadelphia with red caviar. I can't say anything for the pizza, the kids ate it. But we tried the rolls and threw them away. It's not possible, it feels like someone ordered these rolls and refused, and they stood for a week until the next order. And by the way, we ordered a nut sauce with them, which was not included. I don't recommend it.