Lozanzh, Lada
471 review
February 2
Courteous service, thanks to Ksenia
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November 19, 2024
Qualified and courteous specialists. Thanks for the car)
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March 24, 2024
The largest Lada salon in the Republic of Belarus, everything is clean and beautiful! The service is at a high level!
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2
August 12, 2023
A big disadvantage of the Renault company. I changed the filter on Kamennagorskaya, including the fuel filter, was not put in high quality, a week later I signed up again, as the fuel leak was eliminated, but they took 19.22 for checking the car, yes, I don't feel sorry for them, but lost time, and an extra trip!! It is very unpleasant that such an attitude towards regular customers! You could have apologized and not taken the money for the last inspection at least...
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4
3
January 14, 2024
Overall, it's not bad. It all depends on the maintenance specialist. You can drink coffee and have a snack while waiting for a car from the service.
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2
July 3, 2022
Excellent service. The prices bite, but the quality of the work pleases. Most often, it does not take long to finish the work. You can watch the renovation of your swallow from the cafe located on the second floor. I have already been to master Nikita Stepanenko several times!. A good man. He always tries to help. And in general, the attitude of the staff was good)
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1
January 15, 2024
Great car dealership
There are always free places to record and the guys do their job as quickly as possible
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2
January 7
Great staff, cars are like clockwork
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August 21, 2024
The staff explains everything honestly and clearly, there are no questions left after a short conversation. The prices are as shown on the website.
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December 27, 2024
Terrible attitude towards the customer, waiting 20-30 minutes just to see the car. No interest in selling, from the word at all. In the eyes of the employee, there is complete indifference.
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2
May 16
It depends on which employee will serve you. In general, OK
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May 11
Nice and helpful staff
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1
July 20, 2022
The guys are working great! The car was delayed for THAT and the master/ manager/ cashier / stayed for me. Which I was pleasantly surprised by. The cafe on the second floor prepares not bad burgers and coffee. In general, I am pleased that I came to the RENAULT Center for services. The only big disadvantage is the lack of spare parts, brake discs and more complex components. But I think this is a general situation
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September 20, 2023
It's a pity, the parking lot is well equipped, but as they say, the fish rots from the head. I talked with the head of the car service, general phrases, there are no specifics and he talks so quietly, feels the jamb his guys made, but our proud "VARYAG" does not give up. I do not know how the "owners" will react to this, but I will not come there anymore. The problem has not been solved. The sediment remained.
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5
2
November 6, 2024
It is quite a comfortable car center, conveniently located.
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May 23
Their ads are misleading, but the managers are good.
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February 18, 2024
If you don't mind the money and time, go to them. They do not know what the quality of customer service is, they forget to call back, and they do not want to repair cars. They are in no hurry, the salary is dripping.
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4
April 7, 2023
The dealership has Nissan, Renault and Lada car brands. I was in the Lada center, very pleasant staff, explained and told everything, made a printout of payments and gave all the necessary information.
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January 28, 2023
The cars are good. Service - wants to be better. Shoals from the moment the car was completed when buying. We thought it was a busy month, a season. But no... If the hands of the craftsmen grow from the wrong place and the attitude to the work done is "after a hand", then you may forget to tighten the bolts in the suspension, they will not be able to install protection exactly or identify an error in the electrics.
One of the advantages is recording as quickly as possible, there is a guarantee and you can use it. Of the minuses, it is expensive and the master of the "as lucky" service.
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2
August 21, 2023
4 stars. The attitude towards customers is on the level. There are no queues, everything is by appointment. I did everything, everything suits me, there are no questions. Of the disadvantages, they put not very high-quality materials, when they changed the brake pads, the dust settled on the discs in a thick layer.
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1
January 16, 2024
I didn't like it. A narrow choice of Frets. One loan officer. The second one is for show... They offer a car with summer tires... How's that? How can a professional afford such a thing?
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4
February 22, 2024
They do body repairs well.
It's all fear. I do cases with them. Before that, I had an experience of medical insurance repairs on Serov Street (dealer Lada) - I will not go to them anymore.
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2
2
June 13, 2023
They work efficiently and conscientiously! Great fellows! Thanks! There are no complaints. The office is clean, cozy and informative
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March 9, 2024
A great Lada center! The service is excellent. They do everything quickly and efficiently. I recommend it!
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1
September 9, 2024
They delay the work, but there is a place to relax and something to see (new Lada and Dongfeng)
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July 27, 2023
Excellent service. Excellent attitude to customers. Excellent staff. The waiting time is not long. Repairs are carried out in a short period of time. Thank you, everything is fine.
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2
1
February 22, 2024
Near the house. Friendly specialists, few people, which apparently confirms that Lada is not a priority now.
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1
January 27
I go to Renault, I don't go to Lada, one hundred percent of the price is sorrel.
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November 2, 2022
I bought a car here and have been serviced for three years now. In general, there are no complaints about the car dealership. I like everything, both the staff and the service, and the huge waiting area and the area where you can directly observe the maintenance of your car. The level is higher than high. Keep it up !🐱
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1
February 1
The service is excellent, but the prices are too high
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March 28, 2024
Avoid this place, Lada on Kamennogorskaya. They work dishonestly .
The guarantee for the work is given formally. Divorce, divorce and divorce of clients again.
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5
July 16, 2023
Very polite receivers of the car for CASCO repair, but the queue is a big load, a lot of cars are under repair, let's hope this queue is moving slowly, which means high-quality repairs
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1
August 27, 2024
The quality of service is 0,not punctuality and low level of service
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4
April 25, 2024
You can buy a spare part, but... only with installation! A circus, not a service. Guys, you have a Lada and not a Mercedes, change your approach to work.
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4
November 19, 2024
The officials, to preserve the guarantee, do well but it is expensive
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2
2
November 16, 2023
First of all:
The guys are working on bugs, which is valuable in itself!
Secondly:
Just nice guys!) For which they have a separate respect!)
I will definitely come back!
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2
May 22, 2022
Promptly. Courteously. Expensive - service)
Everything is done quickly, stupid questions are answered in detail and popularly)
I am satisfied with the result of the work.
I communicated with the service master Dmitry - special thanks (I changed my wishes after signing the documents, everything was done on request and without questions)
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3
2
July 27, 2024
Good service. They work quickly and efficiently.
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2
April 27
Non-customer-oriented service
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1
November 13, 2022
Firstly, the problem was not completely solved (diagnosis: the starter terminals were oxidized, the car did not start). The problem has been repeated 3 times already and I informed the master about it. As a result, OD throws up his hands, saying that we can only clean the terminals, alas, we cannot guarantee that this will not happen again. They offered to change the starter, but when asked what is the point of changing the starter if it is in good condition, and the problem is in contact of the starter terminals with the battery, they replied that a new starter means new terminals... And this is what they tell me at the OD center?... Well, what's there to do... Then let's ask me to change the car. In general, in other words, they "set up crutches" and released them until the next recession...
Secondly, they accepted the car and promised to "repair" it before the evening. Until the evening, no one even called me and told me nothing, only in the morning, when I called myself, they said, "Oh, sorry, we just now got your car from car mechanics... Guys, managers / masters, if you promise, do it, you can't - at least call me back and let me know. In general, it's bad!
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2
May 22, 2023
The service is on the level, but if the car was not under warranty, then I would not go to them. The prices are cosmic, replacement of the windshield without a rain sensor and without heating 1000b.r. For another service station, replacement from 260 to 380 br, depending on the manufacturer.
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July 3, 2024
Attitude towards customers. Culture and politeness. They also recommend the necessary additional services.
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1
May 26, 2023
Expected, well received, polite. Performed those.maintenance, they said that there were no comments on the car, and after half an hour, at the tech station.after the inspection, I was reprimanded for the fog lights, the inspection was still done, so 4 stars, not 5
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August 12, 2024
They said that there is no and there is no West on the machine, although at the same time there were two in the cabin on Serov 1
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4
October 21, 2022
08/19/22 the car was repaired according to the casco, since the car was given for repair, additional services were ordered for installing the radiator grid, and the service,"on a long journey."Picking up the car after the repair, painting work, we arrived at the auto center, at 18.20, we were kicked out of the car to check and receive us all wet and the quality of repair, painting was not possible to check.For the service, "on a long journey " Was not provided, but they did not give us the car until we pay for this service, which was not provided to us!To pick up the car, we had to pay for it!Next, the staff removed the DVR from the car window, pulled the wires out from under the skin, repaired this damage, scratched the windshield inside, apparently trying to stuff them under the skin with something.We left this service center at 22.00 having spent our nerves.The next day, more flaws were discovered, the bumper was not fixed, 2 months after
the repair, the putty sagged at the repair site, defects appeared under the paint in the form of some dots.The advertising in this car service is good, but from my point of view there is no quality.I do not recommend contacting this car service in order to regret my nerves, which have been spent a lot, and the money that you pay for services that you have not been provided, but require them to be paid or they will not give you the car.Unity is even a great assessment for this work, which was carried out for us at this car service station.
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9
1
December 24, 2022
Good afternoon, Everyone.
This is not the first time I have visited this center. I'm going through THAT.
The staff is adequate.
Comfortable waiting areas.
The technical staff works according to the regulations.
The prices for individual works and materials are more than humane.
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1
August 23, 2024
Top specialists in both locksmith and paintwork! They do things.
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1
December 1, 2024
Obviously, the guys are doing well.A couple of trucks unload the soil every day..
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March 18, 2024
Everything is fine. Polite staff, and most importantly competent!
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1
4
December 1, 2022
I am outraged by the disregard of this car center (11 Kamennogorskaya St.)! When I brought my car to this car center (02.11.2022) after an accident (I am the victim, not the culprit of the accident), I counted on the work of professionals. But now it's been exactly a month since my car has been in this car center. 09.11.2022 we conducted an additional inspection with belgosstrakh, then it was revealed that it was necessary to order additional spare parts (mainly plastic) for my car. But the master of this car center, D.A. Chukhman, informs me via Viber on 11/29/2022 that a piece of plastic from the bumper needs to be waited for another 8 days (he is only now ordering parts after 19 days!!!). In addition, a deception from their car center turned out: I needed to order a wheel cast disc, I called their car center on Dzerzhinsky Avenue, 134 and on Mashinostroiteley Street, 9 and they told me the price of 250 Belarusian rubles in both car centers, but on Kamennogorskaya, 11 the price of the same disc is 518 Belarusian rubles!!! Additionally, I will inform you that I do not have a hard hat (I have an ordinary car citizen), it is possible that with those customers who have a hard hat, they serve them in a completely different way and more quickly. I'm not from Minsk, I brought my car from Mozyr, I think they have VIP clients whom they serve first of all, they just don't care about people like me from the periphery!!! My car was damaged in an accident – the rear suspension and the left side of the body were damaged tangentially. The price of repairs in this car center at the moment is almost 11,000 Belarusian rubles, I mean that the insurance company and I myself will pay almost half the cost of my car for repairs to this car center, but there is still no positive result!!!!!!!!!!!!!!!!!!!!!
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