Lozanzh, Lada
471 review
February 14, 2023
I only serve the car here. The attitude towards customers is good, it is comfortable to expect. To raise the logistics of spare parts
See original · Русский
3
September 14, 2024
The climate control stopped working after that
See original · Русский
4
July 14, 2021
Not a delicious candy in a beautiful wrapper. In general, I bought a NEW grant (at the beginning of 2020) and then not immediately because defects were found in the car during pre-sale preparation (NEW), well, they said it was okay to take another one tomorrow, actually that's what happened. I took the happiness car full of pants and all the cases. I drove around up to 3000km and arrived at the first ONE (which is "zero") to adjust the valves. We counted about 75p. (initially it was no more than 60p on the phone) just adjust the valves (there's nothing complicated at all, as I found out later in the usual service station for 30p I'll do everything in the best possible way) as a result, 10p was thrown over the sink and SEALANT on a new gasket (as it turned out later, no one there even regulated anything, the factory gasket was standing). But that's all the lyrics, it doesn't bomb from that.
I had to go to Gomel in a couple of days. I accelerate along the highway to about 120 and vibration begins to appear on the steering wheel, and such that it gives off to the whole body (to put it mildly, I was very upset) that I did not sin, but in the end I decided to go to the dealer. They immediately tell me that it may be necessary to adjust the camber-convergence, I think fuck you, just do it normally. Twice the car was put on a lift for adjustment, why?! but because it is necessary to knock them down first so that they can then show how crooked it was, well done. In general, I gave about 120 rubles for this circus (as usual, washing, tire fitting, balancing and collapse). I went and told myself that yes, they did, it got better, but in fact not. At the end, I drove to the tire shop, they said the wheels were eight, and I'm not the first one (either from the factory or at the dealer, but the wheels are curved, plus Belshina). As a result, I didn't prove anything to them and I can't imagine how. But I will not go to the dealer anymore and I will not cry much under the warranty (it still applies in no cases)
I hope I helped someone
See original
8
1
August 29, 2022
I recommend bypassing this dealer, the car cost 30 thousand, it turned out not to be a guarantee, because the fuel in the country is bad, candles were changed at our expense, after 2 weeks we arrived, we again add to the bill the replacement of candles, which were replaced 1 thousand km ago. As a result, we were sent far away, let's go back to the Machine Builders.
See original
6
August 26, 2024
good service, specialists too
See original · Русский
1
May 16, 2021
Convenient and free parking. A large and comfortable waiting room for customers. There is a cafeteria, an exchange, a children's corner, a free toilet and a vending machine with drinking water. There are sockets for the phone. The staff is polite.
See original
3
1
February 23, 2023
I had to contact this service, after which I never set foot there again. There was a repair from the insurance company. The case was led by a friend named Oleg. Repair of a working car instead of the promised week stretched for 3. As a result, I took the car unfinished, due to the lack of one spare part in stock. Oleg initially gave his number, but in fact did not pick up the phone and did not respond to messages. And when I called the main number, they fed me breakfast. Such an attitude, considering the cost of repairs, is something beyond the limit
See original · Русский
2
1
July 8, 2022
The quality of the work wants the best. I found some nuts with Cranstein under the hood. There is a transportation hook in the bogazhnik, which indicates that the car was successfully driven outside. And they didn't deign to put it back.The bumper is attached with scuffed bushing screws. After the additional payment and signing of the documents, he was abandoned and not accompanied to the car.
See original
4
1
October 7, 2023
It seems not bad. The staff is polite. Fixed it quickly. The quality of the repair seems to be nothing either.
See original · Русский
June 21, 2022
Additional service options are being pushed in all the time! Even that coffee is paid! We could pour it for free for such service rates! I bought a car on February 23, so they didn't even congratulate me on the Holiday((
See original
2
March 7, 2020
It's a great place. The cafe is on the 2nd floor. The sartires are top class. The receptionist is a sincere guy. The cost, taking into account the discount, is pleasant. Overall, the impression is positive. You can take children with you-there is a corner for drawing. But after finishing, I've been sitting and waiting for an hour until they give it to me. It's infuriating!
03/07/2020 almost half a year later, it became even more cozy. The children's area has expanded and got video games. I spent almost 5 hours here. Everything is fine. A panoramic window into the workshop allows you to periodically observe the work of the master.
See original
3
1
November 28, 2022
The attitude towards customers leaves much to be desired. They messed up during the anti-corruption campaign. I didn't hear any apologies for their mistakes. I'm not going there anymore (((( Disappointed. They don't want to change the situation. A comment is just an unsubscribe(
See original
5
January 8, 2024
A normal office.According to the manager, we bought a half-year Field of 5 D
See original · Русский
1
June 29, 2022
Terrible customer service. The masters do not correspond to the occupied space. The deadlines for readiness are constantly not met. You constantly wait for two hours for a car fence, all the time there are problems with payment, they say they don't see it ... and so on. I do not advise you to go there!!
Terrible service.
See original
6
May 19, 2024
They constantly violate the agreed terms of body repair
See original · Русский
1
January 30, 2023
Good quality of work.attentive attitude to customers.after replacing the timing belt and all components, extraneous noises disappeared.thanks
See original · Русский
1
September 28, 2021
We came to the conclusion that there is practically no guarantee for the car. All manipulations must be paid separately. The prices are high, but the craftsmen won't run to your car much. We watched the glass, the master came up to the car a couple of times, then it just stood there. I had to leave it overnight and get out of Minsk by minibus. Of course, everything is cultural everywhere, but they will take money from you specifically. That's the guarantee....
See original
1
2
June 18, 2021
The Niva 21310 Urban car, 2018.in. Did a camber convergence.The attitude of the staff is very responsible.We did not meet the allotted working hours, but nevertheless we did not reschedule work for another day.The manager was very polite. After the repair, he drove the car himself, and then practically forced me to drive with him so that I could make sure of the quality of the repair performed.
I would especially like to note the friendly attitude of the barmaid.
I would like to wish that good cartoons (Soviet) were shown in the waiting room for children, and domestic films on historical or patriotic themes for adults.
I wish the company good luck and prosperity.
See original
2
1
February 10, 2022
Disgusting service. I've been driving with a temperature sensor for the umpteenth time. Contacts are "cleaned" all the time. Why not replace it is not clear. According to the regulations, 3 hours are allocated for this, in fact it turns out 3.5 - 4 hours. On YouTube, this sensor changes in 10 minutes, and even with the comments of the master. Probably silver is sprayed on the contacts. The masters never know anything, they always need to clarify something. It seems that these are generally managers who do not know how repairs are carried out in the car.
See original
4
1
May 12, 2022
I would like to express my gratitude to Nikita Alexandrovich Stepanenko for his attentive and polite attitude.
3 stars for the overall work of both the car dealership and the service.
See original
3
1
July 20, 2022
There are no questions about the services, everything was done quickly. The problem is waiting. As it is impossible to get through, it is good if they call back the next day. I also waited a long time in the salon for someone to take up my question.
See original
3
1
June 3, 2021
Renault talisman, timing belt, pump and related materials were serviced, the price for the RF and a 50% discount on work were pleased, the best price in Minsk.
Excellent master Lomako Andrey, I recommend it!!!
See original
January 19, 2022
I repeat, Renault on Dzerzhinsky and here there is a big difference, I turn for the second time and am disappointed again, starting with the fact that I went to 12 00 as recorded and they say to me you sent an SMS to 11 yourself by 12 I left the car just arrived home, take away the repair under warranty for April miracles? I don't know how to rate you? The car is under warranty and so I do not advise anyone with such an attitude you are confused by all customers!!
See original
3
1
March 17, 2024
Poor staff service , they score on customers
See original · Русский
3
October 26, 2021
Bad. When paying the invoice for the car and arriving at them on the 3rd day, the company representative stated that at the time of the visit the cost of the work had changed and they could not perform the work at the old cost, but they really could not explain why we should pay extra, because the invoice is valid for 3 days, and payment was made on the day of it exhibitions. After the request to call the manager and provide a book of offers, the price remained the same. The employees of the department are doing well, unlike the management, implementing such rules!
See original
3
September 16, 2021
Excellent attitude of the staff, regardless of the constant workload due to the large flow of customers. A pleasant recreation area, there is also a place for children.
See original
1
1
May 10, 2023
Everything is great and inexpensive. I'm too lazy to write in detail. Try...
See original · Русский
1
1
June 6, 2022
A normal salon, excellent staff, I liked everything. All employees work well and professionally!
See original
3
2
December 5, 2022
A great car dealership. I bought my Sweetheart there. Service, service at its best.
See original
July 10, 2023
The company is much better than other similar companies, in terms of service and business
See original · Русский
1
2
November 12, 2023
Under warranty quickly. Very polite staff
See original · Русский
1
January 20, 2022
There are no words , only emotions !!
a complete hole .
I don't see the point in paying, They take a lot of money!!! the work is not being done .we have to turn to other service stations where people are competent in their field .it was for me that the Lada Dealer in Minsk made it clear that under warranty, or a helmet, there is no point in being serviced there, much less going to them for maintenance...Go to the second floor!!!sit with people and understand what their opinion is that nothing is being done on time.
See original
3
February 18, 2023
Professional service, the staff always meets the customer halfway, the price tag is three, let's say, a cozy lounge
See original · Русский
3
April 6, 2024
It's a strange office, it takes a week to get through
See original · Русский
June 10, 2021
03.06.2021 I gave the car to replace the wing, master Oleg L. checking the database, looking into my eyes, said that there are 2 wings available and the car will be made by 06/12/2021 as indicated and the Order is in the order.
Today, after calling the body repair department to find out how the work is progressing, I received a response from another master (Vseslav) it turns out that the wings are not available, but one was booked for another car. And no one even warned me how long I would wait for my car to be repaired?
I consider this attitude towards customers on the part of Renaul Lausange representatives to be unacceptable and spoils the reputation of Renault as a whole.
See original
6
1
January 18
The best
See original · Русский
June 15, 2022
There is nothing particularly bad to write, but the attitude towards customers needs to be improved, they could not pick up the car twice within the agreed time frame. In the evening they call, your car is ready, you can pick it up, we say that it will suit us in the morning at 8.00, at the other end - OK. And as a result, 9-15, why?
See original
4
February 13, 2023
Everything is great, they gave out a car in 20 minutes. The work of Nikita Boyako's manager is at the highest level!!!
See original · Русский
3
April 3, 2024
I recommend not to visit this car center
See original · Русский
1
March 29, 2023
I stopped by to look at the prices. I wandered between the cars for two or three minutes, looking inside. Nobody was paying attention.
See original · Русский
3
1
October 25, 2021
I really like the modern center, there is a cafe on the second floor, you can also see the repair of your car, the staff is polite, I will go there soon to change the oil
See original
1
June 10, 2024
Excellent attitude towards customers.
See original · Русский
1
1
June 21, 2024
The service and quality are zero
See original · Русский
3
1
January 22, 2022
Not the richest and not the most complete sets of cars are in the cabin, for example, there is no 7-seater largus, it's one thing to look at the review, I wanted to sit and see with my own eyes, the same with the equipment and extras of the car.
See original
1
December 16, 2021
Lada, one thought makes you shudder, for the same money it's better to take a Kia, the interior seems nice, but there are a lot of cracks on the walls, it falls apart before your eyes, the sofa on the bar area got caught with ketchup apparently from a previous client, oh Lord, why did I take this miracle of the Russian automotive industry...
See original
1
1
April 17, 2023
If the prices were lower, the service would be normal at all, but only the oil can be changed there
See original · Русский
3
1
December 16, 2023
Polite, clean...and insanely expensive.
See original · Русский
1
November 13, 2022
A comfortable waiting room, there is a charging station and a cafe, the staff is polite, there was no antifreeze for gravy(
See original
2
November 21, 2023
Everything is fine, but where are the cars on the machine?
See original · Русский
3
December 8, 2021
A convenient car center, an excellent waiting area, you can see the diligence of the staff, a separate plus cafe in the waiting area on the 2nd level
See original
2