Letta
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Kavalskaja Slabada
1.73 km
Luhavy zavulak
38 m
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53 reviews
October 28
I am extremely dissatisfied with the work of this workshop!!! I handed over the Tefal iron in May 2024 and it has not been repaired in 5 months. When handing over the iron, they said that the delivery time for the necessary part was 2 weeks, and after 5 months of waiting, the delivery time increased to 2 months. I personally came to the workshop in June and at the end of August. In June, I was told that there was no delivery yet, in August they said, call in September. In September, I tried to call again, but there was no answer. On October 26, I went back to the workshop and was told that the delivery was in December. I have never been notified that there is no necessary part. Not a single call, not a single text message. My questions about why they didn't notify me were answered: "The master did not pass it on." The specific amount for the details and the work of the master was not indicated in the receipt, everything is very vague. The amounts that were named seemed to have been taken out of thin air. The receipt contains the clauses of the contract, which I have never seen, it is not on the website, but the line in the receipt that I have read and agree with the contract is there and you need to leave your signature there.
It became clear that they just profited from me, due to the fact that I gave the iron for repair, and they were not going to repair it. That's how everyone will bring their own thing to repair, pay for the defect, like me. A good earning scheme.
I initiated the closing of the order myself. But they didn't give me the iron right away, they said I could only pick it up after an SMS notification. And everything is beautiful there in SMS: "SC Byttechnoservice informs you that it is impossible to repair your device. Please pick up your device as soon as possible. The amount to be paid:-15.00 Order number: ******".
People, decide for yourself whether to contact this workshop or not!
See original · Русский
April 14
A new freezer chest with a defect - freezing of ice was put in for diagnosis. For more than a month, the defect was "allegedly" detected, but the chest returned with a description that there was no defect (although it is clearly visible that the seal on the lid does not fit the freezer compartment, which is the reason for freezing). Also, during the return, dents were found on the top lid and the front of the chest. When talking about the reason for the non-manifestation of the defect, they were rude and raised their voice. The chest was purchased in the 21st century, now it is being re-sent for diagnosis, if it goes back to them to fix the defect and it is not fixed, we will have to apply to the consumer protection court, both for the 21st century and to this service center.
See original · Русский
3
July 26
Poor service!!!The remote control under warranty from the air conditioner was immediately required to have some kind of sticker, and then generally to bring the air conditioner.I think if I paid, then I wouldn't need an air conditioner either.In short, it sucks.
See original · Русский
1