A large number of sold equipment. We are ready to advise on each model. In addition, they will perform maintenance, diagnostics and repair of the entire list of equipment sold.
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Katerina P
Level 3 Local Expert
June 28, 2023
We have purchased a currency detector that should detect counterfeit bills. During operation, it turned out that this detector quietly passes fake US dollar bills (which were not exactly cut out, the paper was denser than in genuine bills, the paint was not poured evenly, but they had something similar to watermarks, etc.).
The staff took the detector for examination, but gave the result that the machine works perfectly. The refund was refused.
We asked the employees to talk with the head of this company.
But the director did not get in touch with us.
The staff are excellent, understanding, and there are no questions at all.
We still did not understand the behavior of the head. Why did he refuse to talk to us?
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1
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Polar Bear
Level 13 Local Expert
August 20, 2021
Good Company. The first time I ordered equipment that was not available. We have signed a contract. We did everything exactly and on time. I ordered it again last week, but already out of stock. They put it in reserve for a few days. I paid, arrived, and took it away. The situation with the service is a little more complicated: one of the laminators broke down during the warranty period (which I reported to the company), to which they told me: "bring it." Unfortunately, it was not possible to bring it right away and I was able to deliver the laminator after the end of the warranty period. They said they would look at it and decide. I will pay for the repairs. Legally they are right, but really I think they are not.
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Ольга Ангелова
Level 10 Local Expert
November 17, 2022
I bought a laminator
The consultant helped to choose the sheets for them
Friendly
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Жанна Б.
Level 2 Local Expert
November 8, 2017
Wonderful people work for Radicaltrade, they will not only advise, but also tell you and find how to do better. We have been working with them for a very long time, more than 5 years for sure), there have never been any problems. Thank you guys!