I bought 2 sofas almost simultaneously in this store.And that was my big mistake.The sofa model itself was to my taste, it looked good.But....after half a year of operation, when lifting the mechanism in my mother's sofa, a leg broke off, escaped almost alive.They refused to take the sofa to another city under warranty.After another half a year, the same situation happened with my sofa, they changed my leg, but they made a *hurrah out of me that I don't know how to use.Ok.The sofa was made for me with such huge pillows that there is practically no place to sit down.A year later, my mother's sofa sagged.There is a huge pit in the place where they are sitting.It is clear that everything has an expiration date, but not after 1.5 years from the date of purchase, especially since the sofa is not cheap.Draw your own conclusions.
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Юлия Г.
Level 4 Local Expert
October 28, 2024
I bought a sofa Accord in my favorite sofa, I was very happy, the quality is super, the girls are designers, they immediately understood what I wanted, it fit perfectly into the interior, thank you very much. I advise everyone.
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zluzlogo
Level 6 Local Expert
January 12
The range is huge, the girl who advised is very polite, the sofa is awesome quality, it was worth waiting for. I've been using the sofa for almost a year now, and it's as good as new. We will definitely take more.
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Артём К.
Level 3 Local Expert
January 29
Disgusting quality!Disgusting service!
They're being nice and smiling sweetly while they're trying to sell.
As soon as the deadlines for the manufacture and delivery of the sofa are disrupted, there is no trace of kindness. Questions about deadlines are answered reluctantly.
Quality is definitely not their thing.
The sofa creaked after a week of use. And two years later, it ruptured. Apparently, two years is the maximum for a "Favorite sofa."
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Татьяна Павлють
Level 5 Local Expert
February 3, 2024
A huge, soft, cozy sofa. You can lie down on it with the whole family and watch TV series! Sleeping on such a sofa is very comfortable, the spine is resting. They were delivered on time, Natalia, the sales consultant, helped with the choice of color, model, told and showed everything. Always in touch, which is important! The delivery is super, pre-typed, everything was brought in, collected, polite guys!
I thank the company for the quality and service!
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Галина Бондаренко
Level 2 Local Expert
September 19, 2023
We ordered a sofa "Europe".. In green. It looks decent in the interior, like a decent stylish sofa. At home, he played more effectively than he looks in the trading floor. The quality is excellent: there is no backlash anywhere, everything is sewn perfectly. We didn't even expect it. Well, the bonus also turned out to be a light pouf, as a gift. By the way, the pouf turned out to be excellent too, especially in height, comfortable.. In general, we are satisfied.., thanks to the manager, who helped with the selection of fabric and production, for making decent furniture..
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Роман
Level 2 Local Expert
August 10, 2024
It was necessary to move the sofa.
It was done quickly and efficiently.
Stanislav, thank you very much
If you need to move the sofa, contact us, I recommend it.
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Екатерина Ивойлова
Level 3 Local Expert
July 12, 2023
Hello. We ordered a sofa about 3 years ago. There were no questions with the choice of material and the selection of the model. The consultant helped and advised. That was the end of all the joy. Not only was the sofa not manufactured within the time specified in the contract, but I also had to call and ask for the sofa to be brought. They served breakfast for a while, then they brought it, but not in the same configuration that they ordered. Our joy was not long. Three years later, the springs in the spring block began to sag. Obvious pits formed on the seat of the sofa. I just don't understand. I came and asked you to make me a sofa, I paid as much money as they said. And I didn't ask you to make it cheaper for me! But they charge 100% for the product, and the quality, unfortunately, is 20%. In general, I'm upset to the core. I will not recommend this office to anyone I know.
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Алеся Антипова
Level 6 Local Expert
November 3, 2024
I saw a friend's sofa, I really liked it. I bought myself an Accord - the quality is super.
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Константин Довнар
Level 2 Local Expert
January 27, 2024
I bought a sofa accord, very beautiful, with an extremely comfortable fit, high-quality and comfortable. We ordered from the sales consultant Natalia, a real master of his craft.
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SEY J.
Level 2 Local Expert
October 29, 2023
We saw an advertisement on Instagram, liked the sofa Europe. We decided to order.We are from the city of Osipovichi. Ordered remotely, thanks to manager Olga for her help in choosing the color. We were very satisfied, the transport company brought the sofa to us. Very nice and comfortable, we are very happy with the purchase.
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юлия соболь
Level 3 Local Expert
September 21, 2023
Hello, about 4 years ago we purchased a sofa Europe from the company Favorite sofa, we had a request specifically for orthopedic filling, a durable frame and mechanism, since the sofa was needed for daily use
We were very satisfied🤗
Thanks guys for the work. 🥰
This year we decided to turn to a proven Favorite sofa for beds for children) and again everything is super, the daughters are delighted 😇
We recommend your Favorite sofa to everyone 🙂
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Ольга Магер
Level 2 Local Expert
April 15, 2023
The sofa is Europe straight, ordered at home. They paid 100 percent, which I do not advise anyone, but they talked very nicely about the deadlines, promised to make and bring them by a certain date, they also have an agreement with a good transport company)))) then everything went according to a different plan. First, of course, the production dates have shifted to more distant ones. Then there are problems with delivery, - they were delivered for almost two weeks from the date of the warning that the sofa would arrive soon)) We sat and waited... By the way, the tr.company is Vamexpress, the name does not fully correspond. The main thing is that when talking to a consultant about delivery, the answer was the same - we made it, the rest is not our problem. It's not very pleasant at all. The sofa has arrived, I do not recommend this model to the apartment for one reason - a very large distance from the back of the sofa to the wall, just very large, given that the sides of the sofa are longer than they should be, meaning that 7 centimeters from the back generally form an empty space, and from the wall to the pillows 30 centimeters, pillows are much above the back of the sofa. I don't live in Minsk, I can't compare with the model in their salon, it looks bulky and strange due to this. Therefore, the question remains open as to how it should be. But when ordering, I do not remember this in their salon. The sofa is very heavy, simply unaffordable, and it is only 2 meters long.Ambiguous feelings are caused by this product. But unlike other manufacturers, their products looked more high-quality. And I concluded for myself that I would never order furniture again!!!!!
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Veronika Isaeva
Level 4 Local Expert
September 18, 2023
We bought a cool Eden sofa, very compact and high-quality🔥 I do not understand the negativity of others, since I write a review 3 months after purchase, everything is as new and does not break) I recommend it to everyone👍🏻
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Артем Свиркунов
Level 2 Local Expert
November 21, 2022
We ordered a sofa, it came a little later than it should have, and even with a defect. We contacted the store, wrote an application to correct this defect immediately, waited 14 days, and finally said that they would not fix anything, they say it's not their fault.Davan costs 3,500 thousand and instead of fixing their joint and not spoiling their reputation, they blame others (they themselves are to blame, then transport, etc.)But not them.
The contract, as it turns out, has no legal force. After all, everything is spelled out in the contract what and how it should be on both sides, but in fact nothing is being corrected.
Think very carefully about whether you should order a sofa there.
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Андрей Прокофьев
Level 6 Local Expert
November 16, 2023
The best furniture store I know. The sofa was delivered quickly. Very nice prices!
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dickna
Level 5 Local Expert
September 25, 2023
I ordered an Accordion sofa for Matusevich 35, everything is super, I am happy with everything
I am especially grateful to the consultants and their patience, because the choice of fabric was not easy for me, but they sustained me and guided me😁
The result exceeded all expectations!
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Павел лифоров
Level 2 Local Expert
October 27, 2023
We bought a sofa in our favorite sofa. We use it. Everything is fine, thanks for the help in choosing.
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Виктор Кислый
Level 6 Local Expert
February 24, 2021
Good afternoon! We ordered a sofa from the company "Favorite sofa" and this is the third order from this company! And as always, the sofa is very cool, the quality is excellent, it is made very carefully. The consultants work just fine! Delivery- the boys are very careful, they will tell you everything and clean up after themselves! Well, yes, they delayed the deadlines a little, well, don't I understand what the situation is now! By the way, I made an order for Matusevich, 35, and Olga was the consultant, special and huge thanks to her, she is a master of her craft!!! I want to express my deep gratitude to the company "Favorite sofa" and further development! I am only your client and I want to say I RECOMMEND it to everyone!!!
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Show business's response
Оксана Г.
Level 2 Local Expert
October 2, 2023
We bought a sofa, everything is fine! The sofa was delivered on time, such as ordered! No defects were found! Thanks!
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Александра Иванова
Level 2 Local Expert
November 10, 2022
A sofa was urgently needed. We ordered a Favorite sofa from the company for Matusevich. The sofa was ready in 7 working days! Thank them very much!We called in advance and agreed on the day and time of delivery. They were promptly brought and assembled. I am very pleased! Thank you!👍
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Анастасия Вайтехович
Level 2 Local Expert
October 2, 2023
Super sofa, very comfortable, my back finally rested.
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Денис Анимуцкий
Level 4 Local Expert
February 28, 2024
I do not advise, terrible service, especially delivery, it is better not to contact
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Анна К.
Level 2 Local Expert
November 13, 2021
We ordered a sofa from this company. They promised a production time of 45 working days, in fact 60 days. They called every day to clarify, they never notified themselves.
The sofa was brought at 23.30, it was already dark, nothing could be seen. The sofa is sewn carelessly, the corner niche does not hold when opened, as if the springs are stretched.
They wrote to the store, there was no response.
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Людмила С.
Level 3 Local Expert
July 28, 2021
We ordered a sofa. The production date was July 23. The sofa was never delivered . You always need to call the store, there are always different excuses. The service is at level 0. They never called back or warned about the delay. It feels like they will collect orders and prepayments, and then they are waiting for customers to call (and all have the same excuse - a problem with the supply of fabric).think before contacting this "desk * is TERRIBLE!
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Инна Черноусова
Level 2 Local Expert
September 24, 2021
We ordered a sofa in the hearth on 07/9/2021. They promised that they would be delivered at the end of August, but not at the end of August and 09/10/2021 (the deadline under the contract) We never saw our sofa. You call and everyone says, then there is no fabric, then the movers were given your number, they will contact you. In fact, I've been waiting for half a day and no one has called back like that. How long can we wait!!!!!
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Екатерина Дубяго
Level 3 Local Expert
October 18, 2021
We ordered the Europa bright sofa at the Favorite Sofa factory.It was made 10 working days later. You have to call yourself all the time. A poorly made sofa was brought. Crooked seams, the board on one of the armrests bulges and terrible pillows in the folds. No one responds to repeated requests to fix defects. A lot of nerves have been spent and a residue has been left in the shower. It's very unpleasant.
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Элеонора Явица
Level 7 Local Expert
February 5, 2021
A scam such as the world has never seen!!!! I cannot confirm the quality of the product because the product itself is still missing. They are fed with promises and breakfasts. The agreement was signed on 15/11/20. We received an advance payment. The production time is 40 working days. It's been 3 months. There is still no sofa. Management and production cannot be contacted. Say managers who don't decide anything. If they had known, they would never have turned!!!I do not recommend it!!!
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Show business's response
Лена Belanovskaya
Level 2 Local Expert
March 16, 2021
Good afternoon!
We ordered a sofa on 06.01.2021. The production date was the end of February. It is already the middle of March, there is no sofa. You always need to call the store, there are always different excuses. The service is at level 0. They never called back or warned about the delay. I just recommend that you take care of your nerves and not get involved with such companies. IT'S TERRIBLE!
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Show business's response
Алеся К.
Level 2 Local Expert
July 22, 2020
03/18/20 I placed an order for the sofa Europe pillows Bright. When the sofa was brought, the pillows turned out to be straight, not Bright, there was a scratch on the eco-leather, chipboard pads on the armrests, where there were chips around the perimeter..The sofa was taken away to eliminate defects, brought in 3 weeks and again with chips on the countertops. The director began to explain about the peculiarities of production, that without chips they cannot make exhibition samples the same. I refused the sofa and went to see the exhibition samples. Surprisingly, I didn't find any chips there. I lost 2 months because of such an unscrupulous contractor!
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Виктория
Level 3 Local Expert
November 10, 2021
We ordered a sofa Rome in the Camelot shopping center. The exhibition sample is perfect, but our sofa, unfortunately, did not turn out to be like that. Photos of the defects were transferred to production and silence in response. The "beauty" of the seams in the photo. It is a pity that I began to read reviews about the factory after placing an order. As a result, the cost of the sofa and the expected quality are not equal…
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Николай цырульников
Level 7 Local Expert
February 13, 2024
The sofa was ordered. We are waiting for them to make....
Olga 7 stars
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ink
Level 3 Local Expert
September 4, 2021
The quality of the sofa is excellent, the sofa is beautiful
They gave me a pouf for not meeting deadlines
Thanks