Mak.by
230 reviews
November 5
Very long waiting time for order to be prepared
1
August 19
Polite service. But somewhat slow occasionally.
1
August 2
Best
July 22
The range of dishes in the fast food cafe corresponds to McDonald's. There are their own authentic dishes placed in a separate column on the menu. The cafe is clean and cozy. The staff is polite and friendly. The unhurried manner of collecting orders is a little confusing
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November 17
Although I don't eat fast food, the place is nice. The reason: friendly staff, comfortable plywood furniture, convenient working hours. It is relevant in the early morning and late evening. In summer = a comfortable terrace.
Minus: since this is Belarus = tasteless food, lack of spices and salads. The staff does not know that calorie content is not about sweet, not sweet.
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2
October 25
At first, it was planned to give three stars for a review by contacting the company, but after 10+ unsuccessful attempts to leave a review in the MoyMak application.by - I give 1 star .(I used the code from the receipt, but it does not fit in any variation.I'll put a photo) and had to leave a review in support of the application - zero reaction! This is a secondary negative - when I wanted to complain about the shortcomings🤣🤣🤣
The primary complaint: we stopped by Derzhinsky at Mac Drive on 10/23/24. we were very hungry and took burgers and a combo lunch. The issue was not fast - but this is normal now. Upon receipt, I asked the employee if they had put everything in, received an affirmative answer and we left. After 15 minutes of unpacking the packages, we found that there were no French fries that went into a combo and the cherry on the cake - I relaxed and allowed me to add mustard sauce to this very potato (hot initially did not want it) - but the irony of the latter was not in the package and there was no limit to my frustration!!! But to be fair, the Big burger was delicious and the pie was also top!
Summary: Complaining is not so easy and there is no reaction yet - this means that the owners are not interested in improving the service - which rejects! Everything tastes normal there - that 's the service stuff !
Let's see if there will be a reaction . I am attaching a photo
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3
August 26
I am very pleased with the customer feedback. A certain toy was really needed to complete the collection. After a meaningless independent search, I contacted the support service to find out which restaurant has this toy. They didn't just help me, they delivered a toy to the restaurant I indicated. It was so unexpected and so pleasant. Thank you so much.
Well, the menu is always delicious.
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1
December 8
McDonald's in Belarusian. The same thing, but there are differences in the range of cafes.
I am a regular visitor to the cafe and a connoisseur of RAF coffee, as well as a piece of cake.
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August 10
The level of service makes a very European impression (not only in terms of politeness, but also the speed of order collection). The potatoes are amazingly delicious.
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August 20
Polite girls at the checkout
But the service is terribly slow if you want to eat quickly. You are not here
It's not the first time such a long wait, I won't go anymore.
In the order: cheeseburger, potatoes, cola, pie, sauce. Waiting for the order for more than 12 minutes (I also ordered a pie with potatoes, they brought it with cherries.
It's a pity to waste your time trying to change.
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2
August 23
It is very tasty and the choice is much more interesting than in Russia. There is a very interesting feature where you can choose food at the stand and pay at the checkout. I advise everyone!!!
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August 3
I liked everything. The food is excellent, the waiting time for the order is 5 minutes. Cozy and calm atmosphere, lots of free places)
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3
August 29
Great place! Excellent menu and wonderful coffee. A wonderful location, convenient to visit.
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September 24
The most native poppy in the city. We've been sitting there with friends since 3rd grade. Excellent service, excellent and already like native employees.
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1
November 24
We brought the children to McDonald's, it was spacious, there was a lot of space, but we faced such a problem, we made two orders, one medium-sized, the second large (according to our measures), the average order was quickly made, and then we started dealing with small orders that continued to come from other customers. The waiting time for a large order is 20 minutes, nuggets and potatoes for children have cooled down and become cold and not quite tasty, the children are upset. As a conclusion, you need to order a lot of small orders, they will be done faster and you will not have to waste time waiting
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July 30
All the same.... McDonald's, whatever you call it, the food is the same!!! It seems that we went well, and an hour later we were hungry again. Only the belly swells. For an amateur kitchen. Otherwise, everything is fine. As usual.
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October 16
I waited for more than 20 minutes for a single combo for 7.90, while similar ones ordered after me were done much faster before my eyes, while I do not know if this is due to the locator on the table or not, because other orders from locators were regularly carried into the hall
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1
July 3
Waiting for the order for about 2 hours....??? At least they warned me before paying.... The scoreboard / monitor on the issue does not work, ready orders are not announced, the chaos is complete. With all due understanding of the excitement on a holiday, there should not be such a mess...
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2
2
November 30
Terribly long service. They didn't even warn about this, they had to come up several times themselves and clarify about the readiness of the order. After that, it turned out that the ice cream machine was broken and there was a question about its issuance. The mood was ruined.
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1
January 11
The most diligent and well-coordinated team in a small but cozy Mac, I always come with pleasure, it's nice to watch how they work! A place where you will be treated with respect. Thank you!😉
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November 6, 2023
We went at the insistence of my daughter- there is no makdaka in Russia, It is delicious and. she doesn't like it.
The restaurant itself is cozy, the staff is friendly, the service is fast. There are not many visitors, we always found a cozy place. Fed the child McDonald's until next year😁
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1
1
August 23
I often go to this place and wait 20-25 minutes for an order every time… Very unpleasant! It is in this Mak.by the longest waiting time for an order. One sprite of 250 ml waited 10+ minutes. I want to bring the problem to the management🙏🏻
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3
2
September 1
Belarusian poppy is the most delicious poppy in the world, I declare responsibly.
And "yes" I've tried macs in other countries, and "no" - not two or three, but five times more.
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3
October 10
The service at this address leaves much to be desired. Everything is slow, the staff are unfriendly. There was a day when the terminals were not working, the staff did not even bother to notify about the failure of the terminals.
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1
July 3
The scoreboard is broken, there are not enough workers, they accept without waiting in line, they lose checks, they do not return the money. We waited for the order for more than an hour until we went to sort it out.
It's terrible, I'll never come to this place again.
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3
5
December 22
22.12 mac buy chizhovka. Very, very slowly, for more than 20 minutes we wait only to arrive to pay for the order! There is no huge flow of cars, there is no such attitude anywhere in the catering industry!
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July 19
There are always a lot of people, but despite this fast service, polite staff!
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1
January 2
The best poppy in Minsk! The staff is one of the best! And the atmosphere and location. The beauties! I just work as a Food courier and have always hung out there. Huh. Special greetings to the manager Valentin!
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July 15
The name is cool! It's more interesting than in Moscow and with a hint, but just like a poppy. I rarely come in, so I plan on going further.
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October 17
The introduced table reservation signs work terribly
I took the sign, then wait 30 minutes until it's ready)
At this time, orders "with you" are sent out to customers one by one
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July 19
Everything is very tasty, and there is such a wide selection that you don't even know what to order)
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3
October 29
After the poppy leaves our market and the Belarusian market, the products have become tastier! Keep it up !
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January 12
After the rebranding, the food is excellent, the interior is interesting. The waiting time for an order is terrifying, and not for the first time. 12.01.24, order 076, made at 20.34, issued at 20.56. And in it an Americano and a cheeseburger. Naturally, several deliveries were served, many large orders, etc. by that time, the issuance of orders 88 and further had already begun. Unfortunately, there was not enough time to leave a "sneaky entry" in the book of remarks.
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1
October 8
Fyodor is the best cashier, thanks Mac.buy for such qualified specialists 🫶
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1
May 29
THERE ARE NO ADVANTAGES! I forgot to order cheese sauce and ordered it, the terminals did not work at the cash desks, and I waited for my sauce for 12 minutes, although they put it on the TV that it was ready, but I had to wait even though it was "already ready". Everything was leaking out of my burger . And a friend got the order mixed up and put a couple of nuggets instead of a burger. This...
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1
June 19
They ruined my whole attitude to Mac, by, with a regular order (3 hamburgers , cappuccino, iced coffee and combo<bun, potato and drink) and not a lot of workload, the waiting time is almost 20 minutes, and the potatoes are barely warm and steamed, they forgot to put sugar. I give one star to the staff.
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May 3
The Belapuses are well done, the breakfasts were diluted with macmafins with beef patties, which is not so fat and lasts longer, well, the taste is naturally excellent, unlike the Russian counterpart, the coffee here is much tastier and hotter 👍
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June 10
Pleasant noisy atmosphere, friendly staff. But they cook for a very long time, I am very surprised at the speed of cooking.
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1
May 21
For the third time I take an order in the hall and for the third time I wait for an order of 40 minutes, a poppy for chizhovka, my order number is 70 in the order there are two combos with a double cheeseburger, they give me 76 there the order in two large packages barely fit, I do not understand how it turns out. I'm not happy with the hall, the drive has not gone anywhere yet !
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2
2
August 16
The place is nice, clean, the staff is good. Only the toilet is often dirty.
I recommend
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1
September 2
It takes a very long time to collect an order, and this despite the fact that it weighs one ticket. They walk around the hall and loaf around, instead of picking up an order
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2
September 14
The most terrible of all possible establishments of this chain. 30 minutes to wait for an order of cheeseburger and fries, this has never happened before
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3
2
April 26
I waited for the order for 30 minutes, a very long wait. I had 4, but during that time 32-35 and beyond were given. I got the impression that my order was simply lost. After I reminded you about the order, the wait was another 7 minutes.
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3
1
August 23
It's a good place. It's a pity that shoals with orders often happen. Today, the position from the order was not reported again.
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2
1
February 28
Terribly slow service for a fast food restaurant. According to the regulations, they have 90 seconds per client. Of course, if the service takes a few minutes, then it's okay. But not 15-20, as it happens here systematically. At the same time, the order quickly disappears from the readiness tracking screen (so that the report does not go to the head office).
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5
1
September 12
A nice and clean enough Poppy. Only the queue is huge
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November 3, 2023
It seems to be an ordinary poppy, but I was unpleasantly surprised here. I ordered my favorite mango-passion fruit cocktail. I tried it. It tastes just like milk. I asked at the checkout - maybe they mixed it up and gave me the wrong one. The girl's answer was gorgeous - so you stir the yellow syrup there. And I wonder why it is always mixed in others, but here it is still necessary to finish. By the way, after stirring, the taste appeared, but still not the same as I used to buy in others мак.by .
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October 25
baldee, what a service baldee, I was in California and I'm just shocked how much we can do!! The beauties!!
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1
July 5, 2023
In general, after McDonald's departure, everything remained at a good level. The food is delicious and of high quality. Except for sauces. The best of them is white. It has no taste and it doesn't spoil everything else)) The quality of service has not decreased, everything is fine. The action with toys from Polesie is just wonderful!
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1
2
December 11
Classically fast and delicious. It is quite spacious.
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