With the arrival of Victory Restaurants, the quality of service has dropped to almost zero. The only thing left is the courtesy of the staff, but here's the attentiveness... In absolutely all Macs, both ordinary employees and so-called "administrators" work on the dump. Here you will not be easily deformed by the order (it is difficult to go through the list and collect it), here they will quietly forget about your order (it is difficult for the "ADMINISTRATOR" to make sure that all orders are collected gradually). The food here is also of the lowest quality. It is enough to remove the bun of your burger from above and see one stale and therefore terribly salty cucumber and a strip of ketchup, and they don't even put onions anymore, the potatoes are sluggish without leaving the cash register, as they say. In general, the lower quality of employees is faced with the lower quality of the purchased ingredients multiplied by the greed of Victoria restaurants and it turns out such a PITALOVO as mac buy. They have a business with a margin of 200-500% for various positions.
It's better to go to Burger King, because at least the taste of the burger remains there, and not the meat buns like in mac bye.
P.S. You can not crucify in the answer that customers and their opinions are supposedly important to you. We all know that only profit is important to your parent company, and customers are just intermediaries who bring it in. If customers were important, there would be a different quality in accordance with the price, or at least adequate prices for pitalovo. If clients were important, they would select administrators normally, and not Petka has been working for 5 years, let's make him an administrator. Well, the feedback would be normal, and not typical unsubscriptions "oh, write us an email, we'll figure it out (we'll put your appeal on the back burner and write a typical response "work has been done to eliminate the causes", and in the reviews people will think that we don't give a damn).
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Лерка
Level 4 Local Expert
August 29, 2024
an excellent institution, they do everything quickly and tasty, good price, a diverse selection of food and drinks, you can sit down to eat inside, you can take it to take away. the only thing that is not like in all macs is that there are no electronic cash registers for self-ordering, but this is generally not a problem
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Show business's response
Юлия Мол
Level 9 Local Expert
January 5
After the update, it became even better, more comfortable and convenient. There are still disadvantages:
1. I want French fries to be served hot and asked about ice at Coca-Cola.
2. Recently, French fries - half a serving is small, and Cola is gas-free, diluted with water (ice)