If it were possible to give 0 stars, then it would be just such a rating. I adore "Mom at home" and have visited them for pancakes many times, I have always advised everyone, but for the second time in a row, only negative impressions remain and it is at this point. Initially, the impression was spoiled by the most repulsive mood of the girl who worked at the checkout, as if she was extremely unhappy with her work and dreamed of how to go home as soon as possible. But that's not what we came for, so we quickly let go of that moment and looked forward to ordering. But then we took it away, where one of the positions was a double pancake with ham and cheese. Firstly, the pancake was very dry, and secondly, it was slightly warm, the first time I saw it when the cheese was not even thawed (I attach the photo). I'm not talking about ham at all, I even got some kind of cartilage. It makes the dish very cheap and worsens the taste when the ham is ground into fine dust and it just looks like it's been chewed, which was also very surprising to see in a pancake house that has been operating for so many years. Well, I was also surprised that we weren't even offered to add any of the sauces (previously, we either always asked, or it went right away, because I ate the blast furnace without it). I am very sorry that the opinion about this place has changed so much, because it used to be one of the most beloved pancake places.
See original · Русский
1
2
Show business's response
Alex
Level 21 Local Expert
January 26
We ordered a cutlet with mashed potatoes and cranberry compote for the child. I must say right away that the child ate a little potatoes and refused most of them and cutlets, so we had to test them ourselves.
First, expectation and reality diverge. The dish on the restaurant's advertising banner: smooth mashed potatoes, an appetizing cutlet. Dish on a plate: mashed potatoes are all in lumps, crumble on a fork, the cutlet is visually smaller in size. Obviously, they didn't spare the butter or milk, but also the water for the potatoes. I think there is very little meat in the cutlet. Morse wasn't impressed either. It was frankly tasteless, the dish went into the trash. If such a mother had been at home with me, I would not have lived to see these days, I would have starved to death. The total receipt was 17.80 BYN. At least, I do not recommend this dish. We won't take any more food here ourselves.
See original · Русский
3
Show business's response
Илья Иванов
Level 15 Local Expert
December 16, 2024
The food is delicious like everywhere else, homely for this plus. However, the staff at this point is kind of angry, dissatisfied and unfriendly. Recently I took an order for takeaway, the pager worked, I come up there is a tray with a bag with my order on it and a disposable fork and spoon and two paper napkins, I think well, apparently mine, I take two napkins, and then it starts)) They say these are wonderful napkins, why did you take them!! Yours are in the bag, we have already put everything together for you. Because of the two paper napkins, it's ridiculous. I replied that I didn't know what was already inside, they looked at me like I almost took the cash register with the money)))
See original · Русский
1
2
Show business's response
Polina D.
Level 3 Local Expert
March 22
More dishes are actually delicious. I almost always take the same thing: a pancake or draniki + soup. Pancakes are always fresh and delicious. I don't really understand sweet pancakes, because the filling is in chunks.. The soups have gone very bad. Previously, there was always a lot of thick stuff, now it's just a mess... I agree with the dissatisfied staff! Be more cheerful :)))
See original · Русский
1
Show business's response
Marta Yarmolich
Level 10 Local Expert
November 21, 2024
I seriously do not understand the reason for such strange reviews - we have repeatedly visited the Dana Mall, recently we came here, but to the Palazzo. A diverse range of dishes, friendly staff - you can arrange to remove / add the necessary ingredient. In most cases, we stopped our choice on pancakes and pancakes with stuffing, so far we are satisfied with everything)
See original · Русский
1
2
Show business's response
Андрей Сидоренко
Level 2 Local Expert
March 25
The staff is friendly, the food is delicious, the service is fast. They suggested that it was better to take it based on preferences and everything was very tasty. I recommend.
See original · Русский
1
Show business's response
Алеся Белая
Level 3 Local Expert
January 12
I ordered mashed potatoes with meatballs this morning. The mashed potatoes were sour, to my objection, they said that this could not be, because it had just been cooked)))) But, they offered to replace it with pasta, for which they got a +. The food tastes absolutely mediocre. I don't come here anymore.
See original · Русский
1
Show business's response
Андрей Волков
Level 7 Local Expert
March 25
The shingles are very balanced, a simple dish that is not done well everywhere. Convenient disposable tableware, they say about 10-15 minutes, but they did it in 5.
See original · Русский
1
Show business's response
Кристина Г.
Level 3 Local Expert
May 1
The receptionist is terribly rude, the cashier behaves arrogantly and boorishly, the service is at the lowest level, the condition of the dishes is questionable, and this whole atmosphere of rudeness kills all desire to ever appear there again. I do not advise
See original · Русский
Show business's response
Андрей Глинник
Level 7 Local Expert
March 17
Very tasty,good service, everything is very tasty, I liked it
See original · Русский
Show business's response
Татьяна Т.
Level 6 Local Expert
November 2, 2024
The food is normal, I didn't like the service. The girl at the checkout talks rudely, I understand that everyone has a hard day, but saying in front of guests that she doesn't like serving them has spoiled her appetite a little. Draniki top👍
See original · Русский
1
Show business's response
prayForDen
Level 6 Local Expert
February 28, 2024
There are no advantages.
Food for a solid 1 point. It's not even food, but a greasy, tasteless, unfrozen ration. Why is it unfrozen, you ask? But because if you defrost ready-made pasta in the microwave, they are fried into one solid lump, which happened. Pasta sauce is flour mixed with water or 1.5% milk.
Chicken cutlet is a separate story. You can take two chicken cutlets from here and use them instead of burger rolls - there will be no difference, because it is solid bread. Moreover, it is so oiled that it flows stupidly from it, two spoons of oil remain on the plate.
Mashed potatoes are edible wherever you go, but in canteens it is better and cheaper every 5 times.
The conclusion is that it is better not to have lunch than to have lunch here.
Thanks for attention.
See original · Русский
4
2
Show business's response
Александр Гаврильчик
Level 29 Local Expert
March 31, 2024
Whenever you want homemade pancakes. I always take them here. Yes, maybe I would like more fillings and the size of the pieces themselves is also larger. To make the food feel, and not just slip. And I took some mochoroshki with a cutlet, too, I advise everyone.
See original · Русский
1
1
Show business's response
Ася
Level 7 Local Expert
January 31
I often take food for my colleagues at work. They serve and cook quickly, and the staff is courteous. Everyone is always happy to have food from Mom, thank you!
See original · Русский
1
Show business's response
Таня Г.
Level 4 Local Expert
October 29, 2024
The chicken broth is just disgusting.
Instead of the usual chicken, smoked chicken is put, as a result, just pieces of greasy skin with a disgusting smell are mixed with pasta.
See original · Русский
4
Show business's response
Мариса Бархатная
Level 4 Local Expert
August 18, 2023
Disgusting food!!!!!!
It's been a long time since I've eaten such terrible food and at such a price!
...I ordered mashed potatoes with a cutlet and cucumbers, a frozen cutlet of unknown age, mashed potatoes for three, the only norm is cucumbers....the cost is 10.90.....
Salad with smoked chicken ...
Chicken cat cried a bunch of Peking cabbage to create mass
I'm not naked in this place at all,
The cost of the salad is 6.90..
The price of such a salad is 3 rubles maximum...where do they get such prices from?..for such a tasteless tree
Cappuccino is just awful!
See original · Русский
4
Show business's response
Alena Nowikowa
Level 3 Local Expert
November 13, 2023
I visit this institution for the first and last time. I ordered mashed potatoes with supposedly Chicken cutlet and cucumbers. And I paid 12 rubles for this splendor . Although in appearance this dish barely reached 5 rubles. They say a minced chicken cutlet. There was no smell of chicken there..And the number of cucumbers in general amused - 4 thin circles💪
My advice: do not visit this institution.
See original · Русский
5
2
Show business's response
Александровна
Level 5 Local Expert
February 6, 2024
On 30.01.2024, we decided to visit this institution with a young man. They came with a smile and left without. The girl at the checkout greeted us disgustingly, with a displeased face.
We made an order and waited 10 minutes.
When the young man went to get the order, he saw that instead of macaroni and cheese, they put mashed potatoes on us. We didn't say a word about mashed potatoes when ordering. When we said that we had not ordered it, the cashier replied very rudely, "SO YOU HAVE MASHED POTATOES IN YOUR RECEIPT, SO YOU ORDERED IT!". After that, she called the administrator, who, instead of apologizing and bringing what WE ordered, also rudely said that there was mashed potatoes in the COMPUTER and in the RECEIPT.So it's us who are so stupid and inattentive, we ordered something that we basically never eat. In the end, the pasta was brought to us, also with a dissatisfied face, without apologizing. For food 5, for service 2. The sediment is terrible.We won't come anymore because of the staff.
See original · Русский
5
Show business's response
Людмила Пономарева
Level 9 Local Expert
September 13, 2023
We were at Dana Mall in July 2023. Very friendly staff, fast service, delicious food (solyanka and draniki). Thanks!
See original · Русский
1
Show business's response
Наталья Козуля
Level 7 Local Expert
July 28, 2023
Yesterday I visited this place in the Palazzo shopping center
I have never seen a more disgusting diet anywhere! Sour machanka for pancakes, the hodgepodge was stuffed with mayonnaise, well, it's hard to call this soup a hodgepodge
The administrator is absolute zero, she tried to prove that they only have Sour Cream 25% and it cannot mix in the soup, but their Sour Cream tastes like typical mayonnaise
I do not recommend this place, it is far from homemade food
See original · Русский
8
1
Show business's response
Юлия Кульш
Level 9 Local Expert
September 19, 2022
I visited this institution on 09/19/12 at about 2 p.m. I was surprised that at lunchtime there was already a difficulty with the fact that with 100 BYN there was no change at the checkout, and most importantly they did not offer any alternatives, but simply said "we do not have change." Now a question to the representative of this public institution: Is this my problem? Is it okay for you not to serve a customer if, for example, I don't have money on my card? Or is it your employees who should be interested in the client and go and make a change, I don't know in what way in order to save the client?
But the funds on the card were good, they paid for the order, issued a receipt and a device that notifies about the readiness of the order. After 10 minutes, the horn rang about the order's readiness, I went to the checkout to be given the order, to which I heard "it's not ready yet, we're already collecting, wait." When asked why the horn rang, it was said that the equipment somehow synchronized with another customer. Are you guys serious? I haven't heard such nonsense yet, considering that this other customer was on the other side of the hall. Well, okay, I began to wait further. Honestly, my patience could not stand it, I went back to the checkout to clarify the time of order readiness, to which the manager looked at me with surprised eyes and began to ask what I ordered and for what amount. I provided all the information, to which I received the answer "there are problems with your order." That was the last straw of patience. Why do you say that you are already collecting it, when in fact the chefs do not even know about this order? Disgusting attitude and service! I advise you to learn the standards of customer service even in that very teahouse. The staff did not even consider it necessary to apologize for the inconvenience! Don't set foot there anymore
See original
6
4
Show business's response
Ivan A.
Level 5 Local Expert
March 10, 2024
Zero attention to customers, randomly take people out of the queue for service, without noticing anyone. I found a stone in a pancake. I'll attach a bill from the dentist
See original · Русский
1
2
Марина
Level 10 Local Expert
November 13, 2023
It is impossible to eat solyanka, one fat, why mushrooms??? Pancake with potatoes, mushrooms and cheese - where is the cheese? There is little filling, the pancake is tasteless - the price is very high. The price is a maximum of 5 rubles, not 13.80
See original · Русский
4
Show business's response
Анна
Level 7 Local Expert
April 26, 2023
I visited this place in the PALAZZO shopping center. I ordered chicken soup and salad with smoked chicken. As someone has already written: "They cook just to cook." I waited for the order for 20 minutes. It didn't taste good to me. I won't come back here anymore and I won't advise anyone. It tastes much better in an ordinary dining room.
See original · Русский
5
1
Show business's response
Артём Силаев
Level 9 Local Expert
August 29, 2023
Disgusting food, ordered food through Yandex, it is impossible to eat. I immediately threw out the soup and mashed potatoes with a cutlet. Pancakes can still be eaten somehow, but it doesn't taste good at all. In general, I do not recommend this place to anyone
See original · Русский
4
Show business's response
Денис Е
Level 9 Local Expert
June 10, 2023
1) the pager was not working (and no one called me for an order, and it was at 10 a.m.)
2) coffee (Americano) is the color of black tea. I asked to redo it, but the new one turned out to be the same mess, the taste is disgusting!
3) pancake with a sponge, edible, but not Wow(
See original · Русский
1
Show business's response
Алиса *****
Level 7 Local Expert
February 6, 2024
Inexpensive, normal, among the disadvantages is a small assortment of dishes that does not change.
See original · Русский
1
Show business's response
realfake96
Level 7 Local Expert
December 9, 2023
Supposedly homemade food, but God forbid that someone at home had such food, they ordered hodgepodge and French fries with nuggets. Nuggets are like soap, plus tasteless. The potatoes are soft and without salt, the hodgepodge is very fatty. We also wanted to see what we could buy to drink, so the receptionist told us to ask ourselves what we wanted. In short, it is expensive and not tasty
See original · Русский
5
Show business's response
Александр
Level 20 Local Expert
December 8, 2023
I didn't like it , not once. From the menu to the cooking quality. 3 attempts in different places, all by. It's just not my menu.
See original · Русский
2
Show business's response
Дмитрий Прошкин
Level 4 Local Expert
October 12, 2024
Price 7.9 , does the feed match the price???? Are you crazy?
See original · Русский
3
1
Maria
Level 10 Local Expert
February 23, 2023
These pancakes are impossible to eat!!! Stop embarrassing your country by serving such a national dish!!! It's just pancakes fried in boiling oil that don't taste right. Only fat and no potatoes are felt !!! For pancakes with salmon, the price is 16 rubles. For this money, we ate very tasty pancakes! And this is just a SHAME!!!
See original · Русский
4
1
Show business's response
Анастасия К.
Level 9 Local Expert
April 10, 2023
I took mashed potatoes with a cutlet once. It didn't taste good to me. It's like the cooks cooked it, because they have to cook it. And unfortunately, I got poisoned from this meal. I ask the management to check what the chefs are cooking!
See original · Русский
1
Анастасия Иванова
Level 8 Local Expert
February 27
Pleasant staff and delicious mushroom soup (Thu.27.02.)
See original · Русский
Show business's response
Антон Баранов
Level 8 Local Expert
March 2
I liked the pancakes.
See original · Русский
Show business's response
Сергей Владимирович
Level 9 Local Expert
August 11, 2023
I've been there many times before. But how did you amazingly manage to spoil bulba? The owners, you staff the stable on Saturdays, they'll be good for you..
See original · Русский
3
3
Show business's response
Ренат Кулиев
Level 4 Local Expert
March 22, 2024
We ordered pancakes: the mushrooms were not ready, the cheese was not melted, and it was cold by itself
See original · Русский
1
1
Show business's response
дана с.
Level 3 Local Expert
January 4, 2023
04.01.23 we tried to visit this institution in DanaMoll. There were no pancakes at all, they said there were no potatoes.... Pancakes were offered to wait 30 minutes!!!, there was no queue...Simply amazing service! You could just close the point if you can't serve customers, so there would be no sediment left.
See original · Русский
3
3
Show business's response
Анастасия Сивуха
Level 10 Local Expert
March 1
The unpleasant cashier
See original · Русский
1
Show business's response
Максим Максимук
Level 12 Local Expert
January 17, 2023
From time to time, we order food through Yandex. They bring it quickly, the service does not break delivery, everything is not even bad for food. Almost like the name. Maybe not mom)) but my aunt is definitely at home)
See original · Русский
3
Show business's response
Александра Власова
Level 15 Local Expert
March 22, 2024
The pancakes are very tasty, and the cashiers have iron nerves , because the guests are far from sugar
See original · Русский
2
Show business's response
Мария А.
Level 6 Local Expert
December 3, 2024
We often take pancakes, it's delicious!
See original · Русский
Show business's response
Владимир Колязин
Level 13 Local Expert
January 11, 2023
They cook delicious, they tried pancakes with salmon, pancakes with salmon. Everything is great, but the price is clearly too high.
See original · Русский
3
Show business's response
Наталия Рокаш
Level 10 Local Expert
January 20, 2023
The usual food court point in the shopping center. There are lunch sets. The prices, I think, are a little too high.
Overall, it's not bad.
See original · Русский
3
Show business's response
Den Rum
Level 25 Local Expert
November 22, 2021
It's just great. Very tasty, very fast, pancakes and pancakes with various fillings. Soup, puree, cutlet. The kids are trudging..
See original
1
Show business's response
Илья Сержанов
Level 6 Local Expert
February 28, 2023
I ate a lot there, pancakes are a credit, but everything else is frankly mediocre and certainly mom's tastes better))
See original · Русский
1
Show business's response
Михаил
Level 13 Local Expert
June 30, 2024
You can log in periodically
See original · Русский
Show business's response
denis b.
Level 11 Local Expert
January 16, 2024
Expensive, not tasty. The worst hodgepodge in town.
See original · Русский
3
1
Show business's response
RENAT
Level 6 Local Expert
February 24, 2024
We waited a long time for the order to be delivered, it's just terrible.
See original · Русский
2
1
Show business's response
Матвей Мясин
Level 5 Local Expert
February 23, 2023
Of course, I liked the food, but for some reason my mother did not appreciate the pancakes. So far, the four
See original · Русский
1
2
Show business's response
Siarhei Tsaryk
Level 14 Local Expert
September 10, 2021
So far, I've bought food from them once, the pancake with the red fish in the picture looks just delicious, but in fact there were three pieces of fish there. And the pancake itself looked ugly, the example when the picture and in fact differ like heaven and earth.