Behind the facade of impressiveness and pathos lies the usual disregard for the client.
After looking at the reviews on the Internet, I decided to visit Marakanda, evaluate their business lunch, and judging by it, I already decide whether I want to continue to visit this restaurant periodically. Lunch is from 12:00 to 15:00. I came in, ordered lunch from the waiter at 2:45 p.m. He left. Nothing happened for 10 minutes. At 14:55, the same waiter came up again and asked if I wanted to order something else. I politely replied that I didn't want to, that I was still waiting for my lunch. He's gone. For another 10 minutes, nothing happened again. Then the same waiter comes again, gives the menu and says WITH a MALICIOUS SMILE: "Unfortunately, the business lunch time has ended. What do you want to order from the menu?" I was taken aback by this development. I answered louder that I had ordered lunch 20 minutes ago, that I had been waiting politely all this time, and I was not going to order anything else. The waiter said it was getting late. I told him that he was wrong.
The receptionist noticed this incident and came over. I told her I wanted lunch, and she told me in response that, alas, it ended 10 minutes ago. I told her that I had ordered it 20 minutes ago and had been waiting for it all this time. She replied that the waiters did not bring lunch, and it was necessary to go somewhere on your own. I asked why the waiter didn't tell me about it twice before 15:00, she couldn't answer that anymore. I also never found out what the restaurant charges 10% for when serving a business lunch. To comfort me, the receptionist still offered me lunch, but I was already upset and refused. I decided that because of this attitude towards the visitor, it was impossible to sponsor this institution in any way.
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Екатериона Я
Level 6 Local Expert
December 12, 2021
The restaurant is very beautifully decorated for the new year. Delicious food. The most responsive waiter, I have never met such people anywhere, and recommends, and suggests, and treats them like family. I really liked the restaurant, first of all by the staff.
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Aitmukhanbetova Dina
Level 13 Local Expert
October 2, 2021
The most cozy, beautiful, pleasant Oriental restaurant! You can relax with friends, or visit it with children!
Our most favorite restaurant!!! 🥰🤩😍
The only "BUT" problem with parking spaces 😣☹️🙏🏼 Would you solve something about it 🥺
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Фарух Абдрахманов
Level 17 Local Expert
February 24
The food is powerful the staff is top notch the atmosphere is cool
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Кира Кира
Level 4 Local Expert
March 11, 2023
There is probably no place more terrible. We were there for a corporate party on March 9th. We ordered Lamb in the Oriental style, Medallions with fried cheese, Steak, Salmon. They brought everything cold ! they asked to reheat, the dishes were taken away, but they were brought in the same form as the Ice. The salads were more or less, but the pickles were brought with a taste and a smell of Mold! The lights went out twice . karaoke is not set up. The evening was ruined!!!! We will never visit again and I do not advise anyone To Go There!!!!
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Сауле
Level 6 Local Expert
November 16, 2023
It's delicious, cozy, the service is good, but the music is SOOOOO
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Владимир Ким
Level 12 Local Expert
May 27
Original design and good Uzbek cuisine.
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Амирбек Саулебеков
Level 3 Local Expert
June 19
Renovation of a century ago.The cleaning is lousy.There are tons of gum under the tables.
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Меруерт Пусырманова
Level 10 Local Expert
August 14, 2022
It's a good place. In 4 floors. It's beautiful inside. There is an elevator. The elevator is slow. Minus the long wait. The food is acceptable. But it's not salted enough. The service is good.
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Халима
Level 9 Local Expert
March 16
I was at the birthday party of Dilnaz Akhmadieva's son. The kitchen is average. I even took a photo at the bottom
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Айша Омирзак
Level 12 Local Expert
July 7
The menu is also very nice.
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Ерболат Кен
Level 6 Local Expert
February 28
The staff is excellent. The food is very tasty. Super
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Omirzakov Yerzhan
Level 4 Local Expert
January 11
Karaoke, the sound is good, the prices are slightly overpriced, but in general the institution is normal
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Леонид Ильич...
Level 4 Local Expert
April 28, 2023
I liked everything. Especially the fact that on different floors there are different styles of halls and in one place you can choose according to your mood.
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Айгуль Амитова
Level 8 Local Expert
December 6
A good meal, but noisy
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Асем Олжас
Level 9 Local Expert
July 16
As usual at the highest level 👍😍
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Ekaterina Sazhina
Level 4 Local Expert
October 27, 2021
It was very tasty, especially the pilaf.
The only thing I didn't like was the loud music program. We were on a weekday (Tuesday) at eight in the evening, I just wanted to talk, but it was impossible to get away from the music.
On the first visit (19.10.21), the service suffered: they did not hear, they forgot, they did not pay attention for a long time, they solved internal issues (such as cleaning toilets) with the guests
The second time (10/23/2011) the service was excellent
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Zeinegul Inkar
Level 8 Local Expert
April 26, 2022
A great place to relax. Good cuisine. The variety of offers. Worthy. Parking is not easy. The institution itself is quite ready to receive different guests
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Алина
Level 16 Local Expert
December 25, 2023
It used to be a great place. But it's very noisy and crowded right now...
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Аябекулы
Level 11 Local Expert
July 1, 2022
The food was brought quickly, 100% service, tasteful interior, karaoke has relatively new compositions, I would like to visit again and by the way price and quality👍👍👍
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Руслан Амраев
Level 10 Local Expert
March 2
Very tasty and cozy! The staff is on top!
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Абибулла Садибеков
Level 7 Local Expert
October 21
The price leaves much to be desired
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Indira Z.
Level 9 Local Expert
November 26, 2023
Great place, everything is delicious, clean and comfortable!
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Алан Алан
Level 4 Local Expert
October 13
Delicious, but not cheap
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Фархад Кулиев
Level 10 Local Expert
November 6, 2021
I was on the 4th floor, the atmosphere in the hall is good, the dance floor is sufficient. There are both standard tables and there are trestles on the side far from the dance floor for a more comfortable stay. There is an elevator, spacious, a smoking room is a weak point, a weak hood.
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Асыл К.
Level 11 Local Expert
July 25, 2021
A wonderful restaurant decorated in Oriental style, although there is also European cuisine. There are many halls, an attic, 4 levels, there is an elevator. There is a huge range of dishes, there is enough staff, including receptionists at the reception and on the ground. Everything is very tasty, the kitchen corresponds to the level of service. I recommend.
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Санжар Байтенов
Level 8 Local Expert
November 28
Well, there's nothing to say. Go on! Boldly!
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Алмас Алмас
Level 2 Local Expert
February 20, 2023
The food is not so good for the price, the atmosphere is good, the staff is polite, The food is slightly tastier than the kaganate
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Альшер Балтабаев
Level 4 Local Expert
September 5, 2023
I liked the live music and of course the service. It doesn't hit your pocket very hard. The service and food are worth it 👍
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Алексей С.
Level 6 Local Expert
June 14
It's a day off, the restaurant is almost empty at lunch, the kitchen is three
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Абзал Калиев
Level 8 Local Expert
November 30, 2021
The service used to be better. We recently celebrated a birthday. There have been several incidents since the beginning of the event. It is difficult to get through, although they called an hour before the arrival time. We wanted to move the time half an hour later. They picked up the phone and asked to call back. But we got through 15 minutes before the arrival. When they arrived, the table was already set, the snacks were cold, the salad had been standing for a long time. They didn't even cover the stretch with a film. Although hookahs and electronic cigarettes are smoked in the hall. The waiter was drunk and stupid with orders. And in the end, the orders disappeared altogether, they were repeated 4 times, at the end there was no service, no tea, no cake.... We sat and looked at each other's faces. Although the administration has apologized, the ruined evening cannot be returned…
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Наталья Галушко
Level 11 Local Expert
April 1, 2023
Delicious, fun, beautiful. We sang karaoke until only three of the 30 people of the company remained. They couldn't leave in any way😂
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Районный
Level 11 Local Expert
November 3, 2023
Delicious Oriental cuisine, I've been there several times. Portions are decent)
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Mike Weber
Level 21 Local Expert
November 23, 2021
It's a great place. Several floors are different in their specifics. Very good service, good cuisine. You can come with your family or a group of friends - you will find a suitable floor and menu.
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Гульжан Реймбай
Level 14 Local Expert
October 27, 2021
The atmosphere is chic, colorful and oriental. The interior immerses in the spirit of the East. The kitchen is excellent, the staff is polite. Live music is a plus, but the singers didn't sing very well, but it didn't affect the mood in any way.
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Ирина Шишкина
Level 19 Local Expert
June 20, 2022
The place is a species! Mountains, air, outdoor area on the 4th floor, service+ interior- everything is fine.But the food is all for three: meat cuts from the freezer, manti are disgusting.. We told the Administrator about everything. Very tasteless... except for the most!
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Даулет Бердибаев
Level 5 Local Expert
July 17
set meals top
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Гулсимай Ганиева
Level 9 Local Expert
May 18, 2023
The pleasant atmosphere of the east, delicious food and polite staff pleases
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Жалал Масимов
Level 9 Local Expert
April 1
We ordered assorted kebabs very tasty.
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Тургунай Якупова
Level 5 Local Expert
April 3
The kitchen has completely deteriorated, it used to be very tasty.
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Куаныш Сырбаев
Level 6 Local Expert
October 30
Very tasty pilaf
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Айгерим
Level 6 Local Expert
January 12, 2023
A good complex. Both the restaurant and the banquet hall. There was a delicious kitchen in the banquet hall.
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Айгуль Балтырекова
Level 4 Local Expert
May 19, 2023
The food, the staff, the atmosphere, the music, the interior were all very pleasant...👍
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Тимур
Level 8 Local Expert
August 18
A remarkable Moroccan
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Дархан Каратай
Level 2 Local Expert
October 25
Everything is super simple
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Шолпан Т.
Level 3 Local Expert
May 18, 2023
We were in a teahouse on the 1st floor, the range of dishes was meager, except for samsa and salads, everything else was tasteless. Everything is very expensive. We wasted our money and time.
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Azamat Myrzaly
Level 11 Local Expert
August 15, 2023
Atmospheric. Actual. Live music. There is a rooftop restaurant with a view.
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Виктория
Level 11 Local Expert
December 11, 2021
A gorgeous place, insanely delicious cuisine, the staff is polite, the delivery of everything is very fast. I'm not disappointed. Live music. A beautiful decoration of the hall.