Mario Berluchi
20 reviews
August 23
I was at your store the other day, on Galileo.
A large selection of shoes!
I liked everything very much, I bought a pair.
The service is super.
I would like to express my deep gratitude to the sales girls Olga and Evgenia for their help in choosing a pair.
We consulted and offered a choice of several more pairs of shoes.
I was very pleased with the service of these girls.
I ask the management to personally thank them)
I will come to you again)
Thank you very much)
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August 23
Today I was at the Galileo shopping center, I really liked the black loafers from Mario Berluchi. A visit to this store, as always, left the best impressions: an extensive assortment and high customer service. Two pretty, dark-haired girls immediately paid attention to me and very tactfully, professionally and not intrusively helped me choose comfortable, high-quality and beautiful shoes. Thank you so much for your professionalism and high quality of service.
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December 23
The shoes are of good quality, there is a large selection, the models are trendy. There are excellent discounts. The staff is friendly.
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October 6, 2022
Good afternoon. I really love your shoes - they are beautiful. I buy and am always incredibly satisfied with both the look and the quality. I read quite a lot of comments in the reviews about the attitude of the staff. I decided to write and I buy your products at the Castle shopping center and I have always come across very nice girls, just a wonderful attitude. But she asked her husband to pick up a model she liked. And he had the opposite impression from the service - my size was not there, and when asked how to order the right one, he received a complete loss of interest as a buyer. I still did not understand how to order where and where the shoes will arrive after the order. The answer was: it will go somewhere. It's not very pleasant, especially when you adore the store. I am writing without negativity, but only because I am sure that this is the only way the service can become better. Unfortunately, I haven't asked anything on Instagram for a long time - it's almost impossible to wait for an answer.
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November 25
Unfortunately, I was upset, I wore boots for 1 month in the spring and 1.5 months in the fall, so more than one brand did not tear quickly ((((
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December 23
Nice cozy shoe store.The staff is friendly.It's nice to be here.
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April 18
I made an order in the online store. They don't call back, they don't answer. I write in telegrams - they just intentionally delete the chat. Disgusting attitude towards customers. The first time I wanted to order shoes in this store, but apparently the last one.
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2
June 19
Great shoes
Minus ⭐ for the lack of a common database on the availability of goods in other stores and the arrogance of the saleswomen in the Green
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May 26, 2022
A constant supplier of fashionable novelties. The shoes are of high quality. It looks beautiful and expensive. The design is modern. The classic models have been modernized. The prices are average. There is an online store
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August 25, 2021
I bought a leather backpack on 06/7.21. After 2 months, the skin began to rub off. I decided to clarify in the messengers (telegrams, mail, hotline phone) indicated on the site what my actions are to return the backpack, but I did not receive feedback on any of my requests, only a day later they answered me in Viber. Plus, the store promised to give me feedback on 08/23/21, and they called on 08/24 and then, after my writing in Viber that there was no promised call and that the feedback from the Mario Berluchi network and customer orientation was repulsive, to put it mildly. I leave 2 stars, because earlier purchases were successful and I have not encountered this before.
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4
December 17, 2021
I ordered shoes. They came from different materials, and in the photo it's not the light that falls like that, but they are really different. And to my question to the consultant: - is this how it should be?
Answer:- they feel the same.
The residue from such low-quality products remained
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December 5, 2023
Plus everything except the prices.
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August 4, 2021
For me, some kind of not very good store may not have the right location, well, it looks beautiful, but the passage is not very good, and the prices are appropriate
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August 3, 2021
I ordered a bag with home delivery. The quality and design are very high. Only genuine leather.
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December 15, 2020
Great store and helpful staff. the quality of the shoes is at the level
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September 13, 2021
Everything is fine with the service, the quality can sometimes be improved
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2
October 7, 2020
Always high quality shoes and an excellent selection of models
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September 29, 2020
I bought 2 pairs of shoes, the shoes met the best expectations.
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February 12, 2021
I recommend it!
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January 9, 2021
Prices can be improved.
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