I want to leave a review about the work of one of the sales consultants in the Mark Formel store in the Almi shopping center.
Today 09.11.2024 at about 18.50-19.40 I was shopping in this store. A consultant girl of slender build with long black hair (near the shoulder blades and below) loose worked in the gym (unfortunately, I could not see the name on the badge).
Not only did this employee completely ignore what was happening in the hall: I couldn't hang my jeans on the hanger, because the hanger had weak pinches and the jeans were falling all the time. This employee, standing right in front of me, did not offer me any help to pick up the fallen jeans, although she saw that I had a lot of things in my hands. No help to hang them when the rack was bursting and it would be difficult to hang clothes there even with free hands.
But worst of all, I watched a picture of an elderly woman who wanted to take T-shirts for her grandson for the promotion (3=2), and asked this consultant to pick up a pair of T-shirts for a 17-year-old guy, size L. The way the employee began to ask a 60-70-year-old woman about her face and clucking!!! the style of the T-shirt, the length of the sleeve, justifying this by saying that "she doesn't understand your grandson's tastes" - you just had to see. And it was clear to the horse that the woman just wanted to make a gift to her grandson and take some kind of T-shirt. And clearly this elderly woman does not understand the subtypes of T-shirts and their style!! All my life, I thought that consultants were needed to HELP a customer make a purchase, and not so that someone's unhappy grandmother would face a vile and arrogant consultant, and that it would be my grandmother who would have to STRAIN to tell the consultant which T-shirt to bring her!
To summarize, I want to express my absolute disgust for this employee, and wish the management of Mark Formel to select people for work so that the buyer does not have the feeling that he still owes the consultant something for his help (because as far as I understand, the consultant receives money for his work!). This female consultant should at least be fired, and at most not allowed to work with people with such a physiognomy and manner of speech. If you can't handle your emotions or don't know how to work on promotional days, change your job to one where you don't need to communicate with people. But if you go out to communicate with people, be kind, do your job so that after contacting you, the person does not have feelings of shame and worthlessness. It is a pity that this unfortunate woman encountered such a vile service when she wanted to make a gift to her grandson. And there are no questions about the products, as always at high quality. But I don't set foot in this MF store anymore.
P.S. Even in the Green shopping center, where the flow of people is much larger, all the consultants are tired, but with a sincere desire to help the client. Who let this boor work in the Almi shopping center, I won't say otherwise, it's not clear to me at all.
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Signtone
Level 11 Local Expert
September 25, 2024
A store with a good assortment despite the modest retail space. The prices are adequate, the staff is friendly, I strongly recommend visiting this store.
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Мария Григорьева1994
Level 5 Local Expert
October 26, 2021
A great store, there are always sizes and a variety of models, one of the few pavilions where you can buy for yourself and your husband and children, although the store is small and there are enough people, but there are no queues either in the fitting room or at the checkout. Sales girls- consultants- cashiers are more well done, they try to pay attention to everyone, they are always friendly, it is very pleasant to come shopping.
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Рома Л.
Level 3 Local Expert
July 21, 2024
Misled with the size of the gift
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Виктория Владимировна
Level 9 Local Expert
June 4, 2023
The store is not a big size, so the choice is not very good. The staff is polite and attentive
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Vl-Dracul
Level 8 Local Expert
August 13, 2023
After visiting the store, there were not pleasant impressions, a dirty and dusty store.. dust is visible to the naked eye, fitting rooms, cash register..
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m_moroz Мороз
Level 17 Local Expert
September 18, 2021
A good store, a constantly updated assortment, all new products from production come here first. The sellers are polite and attentive, the trading floor, although small, is well organized.
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Татьяна К.
Level 7 Local Expert
November 10, 2022
A great brand of clothing. However, finding XL, and even more so XXL, is always a problem... not all thumbelina))), I would like to draw the manufacturer's attention to this. And so, the service is good
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Маша Б.
Level 12 Local Expert
February 16, 2023
A larger selection of clothes than at the outlet and other markformel stores. I would like to make discounts more often!
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Наталья Тарасюк
Level 5 Local Expert
July 26, 2023
I periodically visit the store at home, because I love Mark Formel products.
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Денис СД
Level 13 Local Expert
July 2, 2023
I recommend, a cool choice of beautiful prints!
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Жанна Ловчая
Level 7 Local Expert
November 19, 2023
From minus fitting rooms, small and small
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Anonymous review
August 21, 2021
A good store, a fairly wide selection of clothes, although the store is small. Good quality. There are often discounts and sales. Polite staff. I recommend it!
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ЮЛИЯ Лесяк
Level 11 Local Expert
September 24, 2021
I like the large selection and the children's assortment, thank you very much, everything is fine
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Саша К
Level 7 Local Expert
November 21, 2024
Stable store
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Елена Чистопьян
Level 4 Local Expert
October 23, 2022
Preferably. more big sizes.
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Алина Прудникова
Level 9 Local Expert
October 21, 2021
A good store with a large assortment, there are also promotions.
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алекса Гол
Level 5 Local Expert
September 17, 2020
you can pick up something from the nursery....
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Anonymous review
June 12, 2020
The right store in a convenient place for customers
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Alesia E.
Level 9 Local Expert
June 7, 2019
High-quality tracking. Children's things are very pleasing.
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Алеся Старикова
Level 15 Local Expert
September 23, 2019
A great store. I love this manufacturer.
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Сергей Швайбо
Level 12 Local Expert
January 4, 2019
I often come in.You can buy high-quality things.The service is on the level.
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Павел Новосадов
Level 7 Local Expert
June 15, 2019
My wife visits periodically. In general, I am happy with everything
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Елена Я.
Level 5 Local Expert
September 3, 2018
girls, I bought cool socks for a guy with a trollface, got high and laughed for a long time😁
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Мельнов Михаил
Level 11 Local Expert
July 18, 2019
It's expensive, the quality of service is good.
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Michael
Level 12 Local Expert
October 11, 2019
High-quality linen.
Reasonable prices.
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Яна Шакаль
Level 5 Local Expert
October 29, 2021
Great
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Диана Каптюг
Level 4 Local Expert
July 25, 2019
A meager assortment and all the clothes smell like food