The delivery is very long. They write for 2-3 days, but in fact a week. We wanted to prepay for faster delivery than on other sites, but in fact the same 7 days. Not a pleasant organization.
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Анастасия Л.
Level 3 Local Expert
February 20, 2023
An extremely unpleasant experience.
The story is a week long:
We were looking for replacement cartridges for the printer. We called the online store, it turned out: there is no product that we have chosen (for some reason there is one on the site)
We asked the operator why the product is available on the website. Answer: "I'm not doing this."
We were offered to place an order for a more expensive analogue. The girl did not explain what their differences were.
For some reason, the delivery of the goods that are in stock took 3 days to the pick-up point.
The order arrived on Thursday. We couldn't pick up the order ourselves - we decided to order delivery. They asked for the next day. The nearest delivery is on Friday. The employee makes a reservation: "If the courier is in your area, if not, then on Monday." We were asked to clarify whether and what we would expect, at what time, and other delivery details. - The operator girl said that she does not do this and the courier himself will call us on the day of delivery half an hour before arrival.
Wait for a courier all day at home, postpone all your business and end up not waiting for anyone? Seriously?
We decided that it would be more convenient to pick it up yourself at a convenient time. When it was necessary to pay for it, the amount turned out to be different. When asked why this is so, the employee again informs that he is not doing this and tried to play "fool", they say that's what they told you.
It turned out that for the product that was ordered, a completely different price is indicated on the site (10p less than the order) - one price is announced, another on the site, and in fact a third.
When trying to find out how much the product still costs (the conversation was already with a young man), the employee interrupted, interrupted in mid-sentence, said that he would listen to the dialogue and call back. He hung up the phone.
We didn't get a call on Friday. The weekend has passed, we have already bought from another company, cheaper, and everything was delivered to us on the same day. but
On Monday, there is a call about an order in MarKit.by . The same young man called, who was reminded that they were waiting for a callback after listening to the dialogues. To this, the young man in a completely different voice, boorishly declares that they listened and it turns out that we, sorry, fools, heard the information incorrectly.
The order is no longer relevant, I inform the employee. The young man interrupts me in mid-sentence again, throws a "goodbye" at me and throws the phone down.
And now the question: What is this attitude towards customers? If a customer leaves you without an order this time, then at least try to save your face! Maybe this particular client will come back to you after some time.
And after SUCH an attitude, there is a huge cross on the company!
A huge request to the management (if they read real reviews, of course) - pay attention to the training of your employees. If they do not have information about something, you can always clarify or tell the client the number of another employee who is responsible for this issue. And what does it mean to leave the cabin?
I have been working in sales for a long time myself, I am engaged in staff training and I know what I am talking about.
Thanks!
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Светлана Добролюбова
Level 2 Local Expert
January 18, 2022
I am engaged in custom-made children's educational books, there is always a need for high-quality paper, lamination films, magnetic paper and other things. There is a large selection of the materials I need in the online store MarkiT. buy. The choice is simply huge. Prices, even with delivery to Moscow, are lower than ordering on our marketplaces. The last time I ordered a paint cartridge from the guys. Delivery takes 5-6 days. Everything came packed in a pupyrka. I am very satisfied with both the assortment and the service.
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Честный отзыв
Level 15 Local Expert
May 21, 2022
A good store. Everything is clear, I came and took the finished order, neat packages, friendly staff, convenient Parking. Pleasant discounts. I recommend it!
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Валерия Высоцкая
Level 2 Local Expert
February 21, 2022
I have been ordering a concelarium here for a long time, everything arrives on time. Everything is well packed, nothing is crumpled, the main thing is fast delivery. The staff is friendly and always ready to help and prompt. Everything is done in the best possible way, I give five stars, I recommend it!
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g9123gg
Level 2 Local Expert
February 23, 2022
I can say that the store fulfills its obligations efficiently, and the goods arrive on time.
There is a lot of assortment .
The goods are all of good quality, there have never been any problems.
The prices are reasonable.
The store is great, I recommend it!!.
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Александра
Level 7 Local Expert
February 21, 2022
Great company! I have been ordering paper and film for the office from them for a very long time. I am satisfied every time. A good assortment, there have never been any problems. The price is acceptable.
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Лиза П.
Level 7 Local Expert
February 19, 2022
Guys, I ordered supplies. Everything has arrived, in good quality. I give it 5 stars. I will order more, samovars, etc. Guys, don't be afraid to order something. I say right away everything came in good quality) thank you!
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Кирилл
Level 7 Local Expert
January 25, 2024
It's fast. Polite staff.
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Алина Сухарева
Level 2 Local Expert
February 7, 2022
I ordered stationery.The order arrived in 8 days, everything is packed carefully and neatly.The staff is polite and responds quickly.Thank you very much.I recommend
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Таня К.
Level 3 Local Expert
May 27, 2022
A good online store. Thank you for the advice in the selection of goods and fast delivery.
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Иван А.
Level 2 Local Expert
February 7, 2022
I ordered a large batch of paper for my office here. The paper is of good quality, does not tear and the printer prints clearly on it. I advise you!
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Диана Б.
Level 4 Local Expert
February 1, 2022
It's not the first year I've been ordering paper here. I am very pleased with the good quality at a low price :)
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Юрий Коржунов
Level 3 Local Expert
February 20, 2022
I always order a collection, a large assortment. I am always satisfied.
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Mus9ka
Level 17 Local Expert
February 20, 2022
I bought a cartridge, everything is fine, good service. Promptly
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Павел Семёнов
Level 9 Local Expert
December 15, 2022
They were quickly processed and delivered. Well done
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Михаил А.
Level 4 Local Expert
May 24, 2023
They sell toner that differs from batch to batch. The last one bought generally smears.
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Алексей М.
Level 3 Local Expert
February 9, 2022
I constantly order paper here, everything always arrives on time. Thank you.
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анди кали
Level 9 Local Expert
December 29, 2021
It's not the first year I've been buying paper from the guys, everything is fine.
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Максим Гаркач
Level 4 Local Expert
July 7, 2023
Fast, quality, no complaints.
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Сергей Хх
Level 11 Local Expert
March 4, 2021
There is not enough track to the pick-up point, everyone is trampling dirt. They are not allowed inside, all transactions take place on the porch.
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максим шингирей
Level 6 Local Expert
March 2, 2020
Great store;
Reasonable prices;
Polite staff;
Thank you very much!
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Виталий Б.
Level 6 Local Expert
April 16, 2021
I took the toner for the cartridge, the quality is good.