The hotel room was ok, but really unhappy with the extra charges. They wanted to charge us 2000 dram to borrow an outlet converter when we could walk 10 min to the store and buy one for 400 dram. The food was also super bland. We tried dinner there and was not satisfied. The pizza didn't even have sauce on it. At breakfast the meat, eggs and sauted mushrooms were all cold. I would not recommend as it was not worth the cost.
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Arm Av
Level 3 Local Expert
November 19, 2024
Nice place, very tasty food.
Rooms need to be repaired.
Ella M.
Level 7 Local Expert
February 9
The best hotel in Tsaghkadzor to visit! Everything is super!
Karen A.
Level 2 Local Expert
October 26, 2024
There was no hot water in the gym
Zhirayr Avetisyan
Level 4 Local Expert
May 16, 2024
After some years Mariot Tsaghkadzor hotel lost its good service, also everything in there already old, they need to repair
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Артем Товмасян
Level 3 Local Expert
June 16, 2024
Very good all. And all is so beautiful and good service in all areas
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Arman Grigoryan
Level 5 Local Expert
May 14, 2024
Perfect as always
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Harutyun Yaghjyan
Level 3 Local Expert
April 10, 2024
Super
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vahagn m.
Level 3 Local Expert
December 4, 2023
Ok
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Екатерина К.
Level 4 Local Expert
February 20
General impressions: the hotel is rather 4*, there are questions about the top five.
First, let's start with the advantages: the pool, Jacuzzi and hammam are working and it is very pleasant to warm up in winter. The view from the room and the bed linen are excellent. The deluxe room has everything you need and even a small balcony. The staff is trying their best.
On the downside: breakfast is not for 5 stars. They'll make scrambled eggs. But the choice of other dishes is quite limited. For unassuming guests.
The rooms are a little tired.
We were in winter, we came for a ride - it felt like the hotel wasn't about winter holidays at all. I was surprised by the lack of a shuttle to the cable car - the distance from the hotel is more than 2 km. Of course, you can call a taxi, but at least a couple of flights a day would be very useful.
Entertainment: at the reception you need to ask about excursions, they don't just offer it. But in the end, my request that we have one day and we need to fall in love with Armenia was fulfilled exactly by organizing an excursion with soulofarmenia.com which we really liked! The wish of the reception is to offer guided tours a little more proactively, which guests may not even know about.
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Владимир Якушев
Level 2 Local Expert
February 27
I really liked it, I recommend it to everyone!
I recommend visiting the sauna and spa cool large pool!
The cafe is very tasty!
I advise you to visit the city without any background, there are a lot of interesting things there
Beautiful mountains. I enjoyed riding them.
In short, I highly recommend it! 👍👍
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Дмитрий Сорокин
Level 19 Local Expert
October 26, 2024
The hotel is in a very beautiful location, this is the main advantage. Service, staff for 4+. Breakfast is below average, coffee is not brought, champagne is not poured, the choice is small. We lived in cottage 62, the room is not small, but rather stupid.. the room with a TV and a sofa is very small and the sofa is not very comfortable.. the carpet is stained, the furniture is far from new.
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РА
Level 3 Local Expert
December 14, 2024
A great place to relax last time I was in the cottage in the summer, I liked it, this time it snowed in the winter, it's good that I stayed in the hotel building or I couldn't get to the pool with slippers, after a walk under the falling snow, it's nice to be in a warm comfortable hotel where the service, cleanliness and warm attitude of the staff are pleasantly pleased, I liked it.
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Rafael M
Level 13 Local Expert
December 12, 2024
The best five-star hotel in Tsakhkadzor and one of the best in the country. There is a very good pool, sauna, hammam, spa, sports ground and much more. The food is high-quality and delicious. Only positive emotions.
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Валер Оганнисян
Level 10 Local Expert
August 3, 2024
My stay at the Marriott Tsakhkadzor Hotel was great. The spacious and clean rooms with stunning mountain views have created a cozy atmosphere. The staff was incredibly friendly and always ready to help. The food in the restaurant is excellent, especially the breakfast. The gym and spa allowed me to relax and keep fit. The convenient location of the hotel made my stay even more comfortable. I highly recommend it!
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Инкогнито 2583
Level 8 Local Expert
November 3, 2024
The photo does not correspond to reality. There are no palm trees and no outdoor pool.
The rooms are comfortable. The staff is polite and attentive. The lobby bar is great! The bartenders are polite. Armenian coffee is super, if with Armenian cognac, then fire!
Inside there is a luxurious swimming pool, Jacuzzi and sauna.
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Андрей Ли
Level 6 Local Expert
February 24
I stayed at the hotel in early February 2025. There was no luck with the snow in Tsakadzor (it fell a week after he left), but even this fact was quite insignificant, thanks to the pleasure of staying at the hotel.
1) I really liked the hotel building (it was in the main building) and its location, a 5-minute walk to the village center and shops with an exchange office, a 15-minute walk uphill to the ski area or 2 minutes by taxi (about 100 rubles).
2) The hotel staff went to meet all requests and wishes.
3) A swimming pool with a hammam and a Finnish sauna + massages perfectly helped to restore strength after long walks in Yerevan.
4) A good European breakfast.
5) A casino that you can go to without leaving the street.
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Эдуард Богданов
Level 12 Local Expert
February 28, 2024
Marriott confirms its affiliation to the old proven international chain of hotels. A clean, cozy hotel of 4-5 floors, in the backyard of the main building there are separate chalets and playgrounds for game sports. The food is decent, it cannot be said that the breakfasts were full of variety, but there is a choice, you will not stay hungry. There is a large 25-meter swimming pool, a hammam with a sauna and a gym, all included in the price. The ski area is a little more than a km away, we sometimes walked to the hotel from the slope. Taxi from the hotel to the mountain - 75 rubles) Overall, I liked everything, thanks to the hotel for the hospitality!)
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Иван
Level 21 Local Expert
February 26
Not a very new hotel, not very close to the resort. The breakfasts are good, and the attitude towards the status participants is also good. There is ample parking in front of the hotel. The resort can be reached by taxi.
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Сергей Басов
Level 9 Local Expert
July 8, 2024
A wonderful place! Friendly staff! Varied and delicious breakfasts!!! Clean rooms!!! Sports grounds + gym, everything is super!!!Clean swimming pool and sauna!!!
There is still a desire to come here again!!!
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Антон Афанасьев
Level 6 Local Expert
July 27, 2023
For breakfast, a buffet with an excellent choice: two hot dishes + porridge, a large number of various cuts of meat, sausage, cheese, vegetables and fruits, muesli, milk, cottage cheese, etc., pastries.
The restaurant has a varied menu for lunch and dinner: salads, pastas, burgers, kebabs, grilled dishes, snacks, soups and desserts of various cuisines - Armenian, tehmeh, Asian, vegetarian. The average price of the dish is about 4000 Armenian drams.
A spacious restaurant room with honeycombs for a different number of people, there are tables outside.
Excellent staff, polite, helps to solve all issues, there were no problems when checking in and paying for accommodation, the documents were processed quickly
The rooms are well furnished and comfortable, and cleaning is carried out daily. Minor plumbing problems - the watering can in the shower and the partition leaked, the lamp did not turn on when opening the door in the wardrobe
The pool is not deep 1-1.5 m. it is designed more for children, but you can swim for adults, there are two saunas, dry and with steam, in July it was quite free.
There is a court with a concrete surface for playing tennis, the same playground for basketball + gates, they give out not bad equipment - rackets and balls. There are sun loungers without umbrellas.
The gym is stuffy, treadmills and exercise bikes are not connected to the network, there are very few visitors
There is a children's room and slot machines. I have not visited the spa
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Вячеслав Шуленин
Level 14 Local Expert
January 2
The hotel is nice, but of course it's already old ... there is NO transfer to the ski area! This is the first time I've seen this in a hotel of this level. The only thing that smoothed the frustration from the hotel and the service was the gorgeous New Year's program. I'm sure there were the best performances on the New Year's program.
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Vit Z.
Level 4 Local Expert
August 17, 2024
The gym is poorly equipped, there are no barbells and many simulators, there is only one bench and it is not stable.
it is hot both in winter and summer, +28+29 degrees.
There are crowds of people in the pool, even after 23 o'clock, an hour before closing, a lot of children, screams, noise, an overflowing Jacuzzi for about 20 people, and in the pool everyone is swimming at random, diagonally and zigzagging.
The door to the street is open in the hall and there is smoking outside, the smoke goes inside. An employee smokes in the toilet at the locker room.
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Ксения Басова
Level 13 Local Expert
July 2, 2024
I liked the hotel. The staff is friendly. Everyone speaks Russian well or very well. The breakfasts are decent. Lunches and dinners can also be ordered both in the room and in the restaurant. There are few people in June, mostly whole families come for the weekend. The pool and spa area are decent.
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Шемякина О.
Level 5 Local Expert
January 13
It's a nice hotel, but it's far from new. The rooms are small but cozy. The service is very good and attentive. The food in the restaurant is delicious.
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Vahan Abrahamyan
Level 5 Local Expert
August 15, 2024
We ate the best Napoleon in the world and enjoyed the professional food. There is a clear shortage of seafood in the seafood salad. Even if it is not on the menu, it spoils all the wonderful cuisine that my family and I enjoyed. There is another drawback for such a wonderful hotel. If you have lost or confused your mobile charger, then you will not find any support there. It would be better to purchase charging stations for mobile phones, it is practical and inexpensive.
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Александр Викторович
Level 11 Local Expert
November 5, 2024
The hotel is good. But there are minor flaws. Very small ones. The food is excellent, the pool, Jacuzzi,hammam and sauna are excellent. The location is excellent.
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nastsvm
Level 9 Local Expert
August 19, 2024
We don't want to come back here anymore.
They always don't report something. Toilet paper, shampoo, even water... constantly had to ask for everything. It's the same thing for breakfast every day. There are no lunches and dinners at the hotel, we ordered food from the restaurant, which, by the way, is the only one on the territory! And there is VERY LITTLE choice there.
There also seems to be a lack of light in the hotel. There is no chandelier at all in the standard room without a view, some strange light bulbs, but it is very dark, like in a dungeon. There is only one pool on the territory, there is not a single window in the pool ... in general, there is a clear feeling that you are constantly in a dungeon.
The staff is polite, they try, but what you don't ask, they don't know anything, even to the banal simple - is there a toilet on the first floor so that they don't go up to the room.
The rooms were cleaned every day, but very mediocre. In 10 days, the toilet, shower and sink have never been washed.
The staff at the restaurant barely understands Russian. There were always some mistakes: I ask for scrambled eggs -they make an omelet.
There are no entertainments in the hotel, such as aqua aerobics, yoga, etc., nothing at all. From the mobile one, you can play table tennis and lawn tennis (the court is broken down by the way) and a gym. No one is on duty at the pool.
By the way, the stuffiness in the gym is unbearable.
There are no benches on the street, there is nowhere to sit, only on the terrace in the restaurant.
There is nowhere to sunbathe in summer.
There are abandoned buildings on the territory of the hotel that are not fenced in any way....
The hotel does not pull in 5 stars.
Our advice is that if you go, then only for weekends in winter, there is NOTHING to do here in summer.
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Сергей Б
Level 8 Local Expert
March 6, 2023
Conveniently located for skiing. Comfortable and large rooms - we were upgraded to a gigantic three-room suite. Excellent beds in the rooms.
Helpful staff - they always try to help.
A decent-sized swimming pool, with a large Jacuzzi. There is a hammam and a sauna.
Breakfast is really weak for 5, but everything is basic and even changes from day to day.
The Internet works strangely - it is constantly lost, but it may depend on the location of our room.
Nearby there is the Kecharis monastery, many restaurants, and a casino in the hotel itself.
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Нина Соловьева
Level 4 Local Expert
August 25, 2024
Does not match the declared brand! A soulless area without a single bench or recreation area, a spa without a solarium area and the opportunity to enjoy the mountain air after the procedures! The prices of the restaurant do not match the quality of the dishes offered! Breakfasts are also banal! Almost all standards are without balconies! Russian channels are not working!
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MOLECO_COSMETICS
Level 5 Local Expert
September 13, 2023
A great hotel with a wonderful view of the mountains. The rooms are spacious enough, equipped with everything you need, large TV, refrigerator, ironing board, iron, hair dryer. The breakfasts are varied, there are a lot of fruits, vegetables, meat products, bakery, fried delicious scrambled eggs on request. Near the town center is a 5-minute walk away. There is a cable car nearby.
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Татьяна Рева
Level 16 Local Expert
June 14, 2023
A 5-plus hotel. Delicious lunches and dinners, breakfast is standard, but with a large selection of fruits (late May-early June). Magnificent swimming pool, sauna, spa. Very comfortable beds in the rooms, large-screen TVs, iron and ironing board.the board is in the room. Bathrobes, slippers, large containers with gel, shampoo and rinse aid in the shower. Water in the room, mini-bar. The staff is beyond praise. There are rooms without balconies, but spacious, there are villas.
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Сергей Л.
Level 4 Local Expert
March 26, 2024
I was with my family in February. The impressions are ambivalent. There are no complaints about the food, but there are complaints about the service.
Two adults and a 13-year-old child in the room, which was known in advance, but there are two bathrobes, water for two. OK, the second time they brought a bathrobe. No water was brought) It was brought the next day for the previous one.
There is no shoe spoon in the room. Inconvenient. I called the reception with a request to bring it, but I was told that there were no branded spoons, and there was no way to buy branded ones, because sanctions))
However, after half an hour, the local caretaker brought me a tiny spoon with the Marriott logo, saying that he had rummaged through everything and this was the last one) The caretaker is well done. The manager needs to solve this problem somehow.
The room is dark even with the lights on, as there are no lamps on the ceiling. Not at all. Only on the wall + floor lamp.
Well, it blows from the window specifically, which is not critical, but a person with a powerful immunity can sit at a table by a floor lamp with his back to the window.
Otherwise, everything is fine. The pool, the Jacuzzi is huge, a great bed, good bed linen (rustling, though, infection).
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Владимир С.
Level 6 Local Expert
December 3, 2024
Everything is gorgeous, very polite staff, cleaning for 5+, the place is very beautiful. All. Super!!!
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Kirill S.
Level 3 Local Expert
January 28
Great hotel! Reasonable price, comfort, cleanliness, delicious breakfast, wonderful pool.
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Вика Процик
Level 8 Local Expert
July 28, 2024
Everything is fine! Good breakfast, well-groomed territory. Great pool, the kids really liked it. The only thing is that there is no curtain in the shower, everything pours out of the shower cabin.
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Андрей Барахтян
Level 5 Local Expert
June 27, 2024
The hotel is designed for skiing holidays, we were out of season. The room is great, the breakfast is varied, we didn't have lunch, we liked the pool. I liked it, although it was boring.
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Елена Соболева
Level 4 Local Expert
July 11, 2024
Excellent hotel, excellent service, good breakfasts, spacious rooms, clean. The entire staff is ready to help at any time and on any issue.
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OZZY
Level 17 Local Expert
October 18, 2023
Very cool place. I was invited to my nephew's anniversary. Delighted. The food is---just beautiful. Believe me, I can cook, and eat, and have been to restaurants. The salads were simply extraordinary. Service and decoration as in a decent banquet hall. There is a bar and an outdoor veranda. We sat there and drank cocktails. I recommend.
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Светлана
Level 10 Local Expert
May 28, 2024
Everything around marriott is depressing, and the question is: is a construction site developing here or is everything dying, but someone decided to build something on the ruins. The hotel is beautiful, like the entire Marriott chain. Tsakhkadzor is some kind of village in the hills, perhaps in the season something else is there (outside the hotel) but in May, it's gloomy, ruins, construction sites. The hotel - everything is gorgeous, service, attitude.
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Джулия
Level 6 Local Expert
February 11, 2024
We have been to the Marriott pool several times. Overall, the pool is good, everything is clean. There were armbands for children, if suddenly the child cannot swim. But I was uncomfortable there! The pool is located in a completely enclosed area. There was no natural light. It feels like you're suffocating there. As it is, it's generally not bad. In Tsakhkadzor, I think this is the best hotel and a swimming pool too.
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Олег Первушин
Level 3 Local Expert
March 3, 2023
Good afternoon!
In February, we stayed at this hotel for 23 years. I am writing the review exclusively as a tourist who came to ski at a local ski resort.
Meal:
Breakfast is a standard European breakfast: omelette, bacon, sausages, coffee, croissants, fruits, juices. It's not bad at all! Energizes you for skiing. I recommend taking the rest of the meals in local restaurants, of which there are many and in each you will feel the flavor of the local cuisine, moreover, it is not expensive.
Service and staff :
Everything is on the level. Everyone is friendly. Overall, it feels like a very good European hotel. The beds are comfortable enough that you wake up young and cheerful without back or neck pain.
Spa:
Modest and to the point: swimming pool + sauna + hammam. A great set to come from the slope (and there is a very cold wind!) to warm up and come to your senses.
A separate plus is Wi-Fi in the rooms without passwords and restrictions. The speed is normal for movies and YouTube.
The hotel also has a ski/board storage and a shuttle service to the slope. I also saw room service, but I didn't use it myself)
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Дмитрий Г.
Level 4 Local Expert
February 25, 2023
The staff is wonderful. Very responsive. Beautiful SPA area and swimming pool. Room cleaning is good, but you have to ask for small things: they forget to leave the pasta, tea spoons, etc.
The hotel itself is already in need of repair, the fittings are self-falling, it is very draughty from under the door in the cottages. I want to say separately about the kitchen for breakfast: it's just terrible! It is very poor and not tasty. For those who follow KBZHU, there is nothing to eat. There is not a single national dish, the choice of dishes is very limited. Very hard-boiled eggs, sausages, porridge with milk, powdered omelette and that's it. There are no fish at all. It doesn't look like five stars at all. But there are simply no other options for living yet.
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Лада К.
Level 2 Local Expert
May 27, 2024
I really liked the hotel. I thank the staff for the service. The rooms are large, cozy, clean. The kitchen is delicious, lots of fruits.
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мария селезнева
Level 7 Local Expert
February 26
Probably the best place to stay at this resort. The spa is included in the room rate, there is no need to register, there are few people.
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Анатолий Лебедев
Level 7 Local Expert
April 28, 2023
The hotel is comfortable, the room is cozy, everything is there, the staff is polite. The hotel has a large gym, a swimming pool, and a Jacuzzi. In the hotel restaurant, there was a buffet breakfast, at lunch and in the evening we ate elsewhere, and everything is as in ordinary restaurants, everything is on the menu. I recommend visiting
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Nikita Vykhodtsev
Level 10 Local Expert
December 1, 2024
Staff 5+
But the hotel has been tired for a long time and it requires a serious vacation with relaxation and recovery
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михаил моисеев
Level 5 Local Expert
December 9, 2024
In general, it's not bad, but they save on bathroom kits, it's cold at the reception in winter because of the constantly open doors
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Елена Б.
Level 13 Local Expert
January 7
Отличный бассейн и спа. Можно просто принхать и поплавать в свободном бассейне
Наборщикова Е.
Level 5 Local Expert
November 4, 2023
A wonderful place! There is a cable car nearby with excellent long and gentle trails. The hotel has everything for a comfortable stay: a restaurant, a swimming pool, a sauna, a hammam.