I turned to the atelier to reduce the elastic band in a sports dress, as it turned out to the head of the atelier, Natalia, if I'm not mistaken. It had to be done the next day, we agreed to a 30% surcharge. She said that it could be ironed and secured by stitching a line, while the appearance of the gum would not change. The next day, I was just shocked, the elastic band turned out to have an uneven edge, as if it was stretched visually, the same wide, the stitch broke at the first fitting. I cried because I realized that the dress I had dreamed of for a long time was ruined. But Svetlana, who gave me the dress, offered to redo it and fix everything, tried to calm me down. I agreed, because the thing looked ruined and I was completely confused. When asked about the cost, she said she would do it for free, but I thought it was wrong and left 20 rubles. After that, they called me and said that the aforementioned head (they sent her photos of the work), who had ruined the original thing and let me down in such a way that it was impossible to imagine, said to pay another 20 rubles. No problem, the job costs money, I agreed. But pay attention to the service and the attitude towards customers already at this stage. And in the end, after seeing how they completely ruined my dream dress (the elastic band is torn, sewn terribly, the dress became small, cut off too much), I decided to write the first negative review in my life. You can't do that. As a result, the cost of my mistake is 775 rubles! Take care of yourself and your belongings, avoid this atelier.
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Nikifarava Natallia
Level 3 Local Expert
October 18
I repaired jeans and restored a jacket, everything is fine , having changed mink fur coats in turn
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Рая Николаенок
Level 2 Local Expert
October 17
I did python bag repairs, everything is very fast and good, thank you
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Kull D
Level 4 Local Expert
August 15, 2023
20 years in the same business and in the same place. That's where you should start getting to know this atelier. The masters of their craft will prompt and tell you, as well as explain in a HUMAN way if there are doubts and questions. I sewed trousers here and was pleased with the result, because the thing retained its original style and added to its attractiveness. The prices are clear and pleasant (I gave 15byn for the hem of the trousers)
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анна моисеенко
Level 2 Local Expert
August 14, 2023
A wonderful atelier. Everything was done very efficiently. Excellent and friendly staff! Thank you for the work done!
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Анастасия Савченко
Level 5 Local Expert
May 3
The atelier is good, I am applying for the second time, they are carried out on time. The work was done perfectly👍
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Анна Гармаза
Level 3 Local Expert
December 16, 2022
Excellent atelier, we urgently asked to sew up my son's trousers, everything was done neatly and quickly. Thank you very much for your promptness, you helped me out.
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Артур Мартынюк
Level 6 Local Expert
September 12, 2022
A wonderful atelier, I brought trousers to narrow and shorten, I doubted for a long time longer / shorter, narrower / wider, as a result, a wonderful master (unfortunately I do not remember the name) helped me choose the ideal option, the work was done quickly, and the result is beyond praise, thank you very much, now I know where I will turn 😉
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Алексей Мардилович
Level 2 Local Expert
August 23, 2023
We did everything at the highest level!
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Светлана И.
Level 2 Local Expert
March 20, 2019
I really liked the service.
Thank you very much! Wonderful work and attitude to customers! I advise everyone!!!!Excellent craftsmen will do everything at the highest level!😊
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Евгений
Level 2 Local Expert
February 26, 2019
I applied after another atelier, where my jacket was ruined (I will not name it, so as not to do advertising or anti-advertising). I was assured that they would do what was necessary and asked to come back in two days. I had to believe it and I was not disappointed))) Thanks a lot, because I thought I'd have to throw away my favorite thing.
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Alina Brazhalovich
Level 5 Local Expert
April 23, 2019
They repair clothes inexpensively and very well. Well done!