Mbank
50 reviews
November 12, 2024
I would like to express my great gratitude to the manager of Sezim, who works in the window 1 of the Dordoy Plaza branch. I helped to solve a difficult problem. A very positive, individual approach. It would be great if the management would mark this specialist with a bonus, encouragement. Thank you.
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December 11, 2024
Excellent and high-quality service 👍🔥👌
The range of services, flexible tariff policy and payment speed meet the highest requirements for digital nomad payment solutions. 👍💲✅🏆
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April 25, 2024
A beautiful building in the center of Bishkek, a spacious hall, sofas, a coffee machine, competent employees, received cards, the process took 2 days, left a pleasant impression
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January 31
In the summer, I swallowed 174 minutes at an ATM and got 1 and a half months, and now I've swallowed 40 minutes and swallowed again.
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March 13, 2023
A good big bank, an electronic queue, a lot of windows. All the specialists are competent and friendly, everyone speaks Russian. The service is fast. The Visa card was issued the next day after the request, everything was explained how to download the bank's application, how to deposit, transfer, withdraw. There is an exchanger with a good exchange rate. There is a toilet for visitors. A five-dollar pot
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May 19, 2024
I received the card
, the approximate time of receipt is 2-3 days
. First, they bring you through the security service
the next day confirmation.
and then only the issuance of the card. Russian residents receive cards
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April 30, 2023
Convenient service for non-residents. Everything is polite and prompt. But it is better to apply for cards online in advance - in this case, the cards can be received the next day.
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September 30, 2023
Terrible service. Instead of dealing with customer issues, the girls sit on Instagram and chat.
I was very surprised that I had to fill out a questionnaire on a piece of paper so that a bank employee would then reprint it into a computer with me. In the central office, where many windows are meant, even at rush hour 2 works. Huge queues accumulate, people wait for 2-3 hours.
The worst bank I've ever met.
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December 31, 2024
Excellent specialists are working. I recommend
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July 29, 2023
A strange company. Opening an account for a non-resident is 12,000 SOM, of which 5,000 is a deposit that can be returned sometime later. Queues are extremely cruel to the point of impossibility. It is not clear the difficult conditions of cooperation. + you need to write some kind of statements yourself…
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February 23, 2024
I am dissatisfied with a bad bank, I am waiting for a debt card, they always promise, they promise I was advised that the good thing turned out not to be the same good bank.
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3
March 22, 2023
A terrible bank! I strongly do not recommend it . Each specialist responds differently. The service is zero . I opened a card in Moscow . The limit is 300,000 tugriks per day . It was not possible to buy the desired software, the money was frozen. Transfers from the Russian Federation are only 150,000 rubles per day. A pathetic semblance of Sharashka 's office called the bank !!!!!!!! Do not open accounts!!!!! Withdraw deposits!!!!
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May 27, 2023
Polite, professional staff. The cards are issued quickly.
Saleima was very helpful, thank you.
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July 1, 2024
Very attentive and helpful staff
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July 10, 2023
The bank is very advanced in terms of digital technologies. Polite and professional staff.
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November 24, 2022
There is a fairly large compartment, a lot of working windows and everything is in electronic queue. They work smartly, so the issue can be resolved quickly
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November 20, 2022
Thank you for the prompt resolution of all issues. Everything is professional. I completed it in half a day and received everything. You are the best. I recommend it to everyone.
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October 12, 2022
a disgusting bank. there is no electronic queue. everyone climbs without waiting in line. and this is at a huge cost of maintenance.
at the same time, to open an account, you need to fill out a huge questionnaire by hand. then the "commission" will review it, and the next day, at best, it will be possible to open an account. It's just a mockery.
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January 22, 2023
The staff is pleasant and sociable. All questions of interest are answered willingly and in an accessible, understandable way.
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December 21, 2022
Polite staff. We promptly provided the necessary services. Thank you very much, MBANK.
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November 22, 2022
Competent consultants, fast premium service, this office was created specifically to serve Russian citizens
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November 17, 2023
Thanks to all the employees of the bank who treat Russians humanely. But on Erkindik Boulevard, an electronic queue for issuing cards is needed.
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February 26, 2023
Friendly staff, everything is fast and efficient
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November 3, 2022
Polite staff with not very polite customers who came for a VISA. Thanks to Aziza, she saved me from the queue)
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March 23, 2024
It is not interesting for foreign citizens
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July 17, 2024
A real VIP branch
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November 2, 2022
The terms of banking services changed in 15 minutes for three different employees. This is magic, I think. Categorically I do not recommend
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May 19, 2022
The girl who sits at the checkout named SABINA does not know the bank's system, it feels like she works for free and all people owe her, when asked if there is a dollar limit, she answers, tell them to send it, we will try and there is already how the system responds, there is no specific answer! Are you serious? Your employees do not know how much you can get in dollars , do you hide the restriction from your employees ? The service is at a low level!
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October 10, 2023
Inside the office, the air conditioner is uncomfortable, the windows are open, it's hot, it's also called a business office from 500k in the map should be
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March 9, 2023
I filled out the questionnaire twice, first manually, then the operator on the computer... I didn't understand why that was.
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November 19, 2022
Polite and competent staff. I recommend it to everyone.
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December 22, 2022
An excellent bank, the staff is competent. All issues are resolved in an instant. Asel Kerimova, the best employee of this department!
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May 17, 2024
In General, The Disregard Of The Staff, I Waited An Hour To Stupidly Open A Bank card
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February 21, 2023
Very polite staff and customer-oriented!
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May 20, 2023
Politely and quickly enough.
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March 6, 2024
We didn't go to the meeting
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October 27, 2022
He asked to issue the card urgently two hours earlier. They refused, despite the fact that they took a hundred. I had to fly again.
The Internet is not working in the hall
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November 29, 2022
A great bank, I liked the service and the exchange rate!
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April 4, 2022
Terrible queues. Don't waste your time. We stood for an hour to find out that now we have to pay 12 thousand for opening any Visa payment card.
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September 24, 2023
It is difficult and expensive to issue a visa card
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January 9, 2023
The bank makes a Visa card in 1 day without registration for $ 200
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December 18, 2022
Great... it's very fast!
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December 30, 2022
Good service, I liked it.
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August 21, 2022
The application does not open after the update. Constantly requires identification
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November 24, 2023
Everything is fine.
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March 10, 2020
Sooooooo slow. It's just incredible. Regarding bank secrecy, this is the first time I've seen staff sitting in a circle, everyone, including visitors, sees monitors and data from other customers. As for the staff, as in the whole of Bishkek, the level of education and service is lame.
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November 13, 2022
A decent bank, I recommend
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October 14, 2021
Thanks . Good luck with your work.
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March 4, 2020
3 stars because some employees don't work well
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April 14, 2020
I've been using this bank for a year👍👍👍👍👍👍👍
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